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VERIFICATION REQUIRED

116480 Views 122 Replies Latest reply: Feb 23, 2014 10:34 AM by nikosan RSS
  • pwhitty Calculating status...
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    Jan 22, 2011 4:54 PM (in response to Arnold Miller)
    I just got this message and I went into my itunes account and under payment information and I updated my credit card information, even though the only thing missing was the 3 digit code, and then went back into Apple TV and it worked. See pudjam666 below, but maybe you already did.
    Macbook Pro, Mac OS X (10.6.5)
  • rogrthedodgr Calculating status...
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    Jan 24, 2011 9:36 PM (in response to Arnold Miller)
    I got this tonight. After logging into the iTunes Store, I realized I had received a new check card in the mail and it had a different three-digit code on the back. I put the new code into the proper space where my billing info is and presto! I was able to log into the Apple TV. Hope this helps!
    MacBook Air, Mac OS X (10.6.6)
  • Jeaux2 Calculating status...
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    Jan 28, 2011 4:09 PM (in response to Arnold Miller)
    I just got that message. I logged into my itunes account and entered my security code on the back of my credit card. Logged out and it worked just fine after that.
    Mac
  • richeese Level 1 Level 1 (0 points)
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    Jan 29, 2011 2:06 PM (in response to Arnold Miller)
    I see apple TV is still a hobby for apple but for us it is our source for movies to watch. But honestly, "verification required" on the apple TV leads you to believe there is some way to verify, whatever it is they want, on the apple tv. Having to go to the computer, search the apple discussion board what "verifcation" means, ie verify the credit card information in my itunes account, when the message could have just have easily said that in the first place, is a big fat FAIL apple!
    2.8 GHz intel core i5, 27" imac, 2.8 GHZ, 24" Imac, dual 867 G4 & Powerbook G4, 15" Alum., Mac OS X (10.6.6)
  • Jeremy Angoff Level 1 Level 1 (0 points)
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    Feb 3, 2011 6:06 AM (in response to rogrthedodgr)
    I was able to solve the problem the same way: Log into the iTunes Store on your computer, go to your
    account, and reenter your credit card security code. That will confirm that you are approving a new device (AppleTV) for purchases.
  • googler Calculating status...
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    Feb 12, 2011 3:53 PM (in response to pudjam666)
    Perfect! This is the exact fix I needed. I had tried to reset everything through the web Apple Store account which didn't work. Updating the info through iTunes must be the trick.
    iPhone OS 3.1.2
  • HenryRob Calculating status...
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    Feb 13, 2011 9:12 PM (in response to Arnold Miller)
    I found a fast and strong wireless connection makes this go away. Good luck!
    MacBookPro, Mac OS X (10.5.8), AppleTV
  • Michael Nicholas1 Level 1 Level 1 (0 points)
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    Feb 14, 2011 5:47 PM (in response to dethlock)
    it does
  • Ipad2Iphone Calculating status...
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    Feb 15, 2011 1:56 AM (in response to pudjam666)
    This solved my problem. Thank you.

    pudjam666 wrote:
    I had this same problem. Here's how I fixed it:

    1) Go to iTunes
    2) Go to your account settings (on my version of iTunes, I click my email address in the upper-right)
    3) Click the "Edit Payment Information" button
    4) Make sure everything is filled out correctly and click "Done"

    Now everything should work correctly. Hope that helps!
    Windows 7
  • Don Cartwright Calculating status...
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    Feb 18, 2011 4:59 PM (in response to Arnold Miller)
    It means you have enter the verification code from your credit card. Open iTunes on your computer, click on your account name in the upper right hand corner and re-enter the verification code on your credit card (last three numbers on the back for Visa and Master Card or the four numbers on the front of American Express).
    iMac 2.4 GHz Intel Core 2 Duo, Mac OS X (10.5.8)
  • Bill L Level 2 Level 2 (165 points)
    Currently Being Moderated
    Feb 20, 2011 7:27 AM (in response to Don Cartwright)
    I had this same problem last evening, even though I rented a movie on my ATV1 just last week with no problem. I tried the "edit payment info" method suggested in this thread and power-cycling the ATV, but to no avail. What worked for me was changing my password on both iTunes and ATV to a new one.
    Mac mini 2.4GHz Intel Core 2 Duo, 4G, Mac OS X (10.6.6), G4 MDD dual, AppleTV, Gen5 nano
  • Istvan Peter B\'Racz Calculating status...
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    Feb 20, 2011 8:38 PM (in response to Winston Churchill)
    There may indeed be a communication error, but I would advise people read this before completely denying any compromised accounts- as I'm one of the many dealing with it right now, still.

    http://content.usatoday.com/communities/technologylive/post/2011/01/50000-us-itu nes-accounts-for-sale-cheap-on-chinese-site/1
    MacBookPro, Mac OS X (10.5.8), many other machines in studio
  • tyvol Calculating status...
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    Feb 21, 2011 9:15 PM (in response to pudjam666)
    @pudjam

    Perfect!
    I'd replaced my credit card and they added 1 year to the expiration date.
    This "required verification."
    Many thanks!
    2009 Mac Pro, 2 x 2.26 GHz 8-Core 32 GB RAM, Mac OS X (10.6.2), GTX285, 1 Raptor HD (Boot Camp Vista x64) + 3x750 GB HD's + 1xSSD 256 GB
  • jgranger Calculating status...
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    Feb 26, 2011 6:51 AM (in response to pudjam666)
    This worked for me. I had purchased something from a different computer, so it no longer saw my "main" computer as being authorized as far as the AppleTV was concerned. I just re-typed the code from the back of my credit card and it worked fine.
    MacBook Pro, Mac OS X (10.4.7)
  • azaghal1234@ Calculating status...
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    Mar 11, 2011 11:28 AM (in response to jgranger)
    Ok, im having the same problem.
    I tried the whole "edit-payment-information-epic-win-soloution-thingy", but with no luck.
    Now from what I can tell, you all fixed by entering the 3 digit security code from your credit cards, witch sounds reasonable enough.
    The problem is that I only gift card certificate codes, and I have never used any credit card information on iTunes. So in any case I cant see how the security code fix can help me.
    As I said, I went to my account payment info, and checked, but all seems to be fine, and credit card section is set to "none".
    Any ideas?
    ., .
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