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Lost all contacts after iOS 4.3 update [iPhone 4]

23791 Views 48 Replies Latest reply: May 14, 2012 1:55 PM by robert pfile RSS
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RandyCPU Calculating status...
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Mar 11, 2011 9:54 AM
The description above pretty much tells it all. All contacts missing from iPhone 4 after update to iOS 4.3.
All music, calendar, photos, voicemails are still there. And the strange thing (to me) is that the numbers are still there under "recent" and "favorites", just not the contact names to associate them with.
Backup is useless, as it is from after the update [why is there only one backup? That is useless, and you can't seem to force backups with date stamps].

Thanks in advance for any assistance.
2 many 2 say, iOS 4
  • jonrwilhelm Calculating status...
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    Mar 11, 2011 11:33 AM (in response to RandyCPU)
    The same thing happened to me!
    iphone 3gs, iOS 4, It replaced all my contacts with contacts from my outlook
  • jonrwilhelm Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 11, 2011 12:00 PM (in response to RandyCPU)
    I want to add that it put outlook contacts I never wanted on my phone and have never had. This is a itunes or new OS problem that a few of my friends have had also. I have reported it as such to Mashable, Fox New, CNN, Tech Crunch and hopefully they will put Apple on blast for this huge F&*^k up!
    iOS 4
  • jumpinggrendel Calculating status...
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    Mar 11, 2011 12:42 PM (in response to RandyCPU)
    I found that upon upgrading to 4.3, the "Sync Addressbook Contacts" setting was deselected. Re-selecting it restored the contacts.
    iphone 3gs, iOS 4
  • Crudots Calculating status...
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    Mar 12, 2011 4:16 AM (in response to RandyCPU)
    I had the same experience as RandyCPU, updated to 4.3 yesterday, all contacts disappeared but all other information still there, photos, texts, recent calls but no names etc. I too found that my phone was not backing up contacts and I only had the info from my changeover to the iphone4 in December. I asked if I could set it to back-up on syncing and was told it did it automatically but this is obviously not the case, I was then told that I would have to do it manually. Apple could only suggest restoring the December back-up but I have now lost everything loaded on the phone since then, they also advised that I was the only example of this problem. Very unhappy and still no idea why it happened.
    Dell Latitude D531, Windows XP Pro
  • Ghizza Calculating status...
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    Mar 12, 2011 11:49 AM (in response to RandyCPU)
    I was on the phone with support for 2 hours last night and it still is not resolved. I was able to get most of them back back reverting to a previous backup, but still many are missing. The problem is I dont what is missing-there is no rhyme or reason to which ones are gone.
    This is a major mess and it needs to be resolved immediatlly
    Macbook Pro, iOS 4
  • Ghizza Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 12, 2011 12:17 PM (in response to Ghizza)
    As I am searching for my missing contacts, it is appearing as though the 4.3 update deleted all of the ones I use most. Anyone else finding that?
    Macbook Pro, iOS 4
  • Nuffbert Calculating status...
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    Mar 13, 2011 3:01 AM (in response to Ghizza)
    Same issue here........ can't get it back. Not good enough really Apple!!
    Windows XP Pro
  • michelle45 Calculating status...
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    Mar 13, 2011 10:50 AM (in response to Nuffbert)
    Same here, with 3GS
    acer
  • grayhawkjd Calculating status...
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    Mar 13, 2011 1:27 PM (in response to RandyCPU)
    I just did the update and lost contacts. What I found interesting as well is when I went to my favorites and the phone numbers were there, I just went to each number to add as new contact and pictures were showing up that were on others contact information. This is crazy and shocks me honestly, since I have had Apple products my entire adult life. You can go to iTunes preferences and see the latest back ups for the phone but you can't do anything with them except delete them. What a pain in the butt.
    iPhone 4, iOS 4
  • santa1 Calculating status...
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    Mar 13, 2011 4:56 PM (in response to RandyCPU)
    I also lost all my phone contacts when I upgraded to iOS 4.3. This seems to be a VERY "BUGGY" upgrade. Apple had better come up with a fix for all the problems this new iOS has caused!
    PC, Windows Vista, iPhone 4
  • icuqt Calculating status...
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    Mar 14, 2011 2:09 PM (in response to RandyCPU)
    My 3gs has same problem. Updated to iOS 4.3 and have lost all contacts ..... my advice is don't update if you haven't already .... now I'm stuffed, thanks very much Apple !!
    Windows XP Pro
  • 1hihum Calculating status...
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    Mar 14, 2011 4:55 PM (in response to RandyCPU)
    This seems to have happened to me today, with one major exception...I am still on 4.1, and was not syncing,updating, or changing anything. I got a phone call from a friend, and his number showed up without his contact info. So when I went to look at my contacts, they were all gone. My favorites still have phone numbers, but no names. And of those contacts I have manually reentered, they now show the wrong person in the picture whenever someone calls. Syncing has had no effect. All I can say is that this seriously *****!
    HP, Windows Vista
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