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Final Cut Server and Compressor / Qmaster serial conflict

3125 Views 6 Replies Latest reply: Apr 3, 2011 7:44 AM by BenB RSS
Gustav Hoder Calculating status...
Currently Being Moderated
Mar 15, 2011 2:28 PM
On my Final Cut Server machine, i have Final Cut Server version 1.1.1. On my Mac Pro i have Final Cut Studio 7. I have installed Compressor and Qmaster on my Final Cut Server from the Final Cut Pro DVD, so i can use Qmaster (the version of Qmaster must match exactly on all machines). But the two serials conflict, Final Cut Server will not start due to the following problem:

"Either the current serial number is not valid or there is another server using the same serial number.
Check the serial number and then stop and start the server using the Final Cut Server Preferences panel."

Of course both serials is completely legit. Is it really true that i either need to downgrade Compressor and Qmaster (FCS will work, but Qmaster will not) or buy FCS 1.5? I have paid lots of money for this setup already, it can't be true that i am forced to update to 1.5.

Please Apple, a solution?
Mac Pro 1,1, Mac OS X (10.6.6)
  • Vitali Calculating status...
    Gustav,

    You are using an older version of Final Cut Server with the latest version of Final Cut Pro and expecting things to work smoothly. It doesn't make any sense.
    Neither you paid for Compressor with the same serial number run on two machines.
    Upgrading to Final Cut Server 1.5 is not a lot of money, IMHO.
    Mac SE30 was the start, Mac OS 8.6 or Earlier, all the latest  stuff
  • A. Richards Level 3 Level 3 (625 points)
    If you are using FCP7 you need to run FCSvr1.5. The qmaster versions must match and FCSvr1.1 won't be able to manage FCP7 projects properly.
  • henkrek Calculating status...
    I have a similar case. Maybe someone knows how to solve it:

    We installed Final Cut Server and on the same MacPro we installed Final Cut Studio.
    After a while we dedicated this machine to Final Cut server and used the Final Cut Studio license on another nachine.

    Now, if I want to change or add a transcode setting in the compressor, I'm getting the error message: 'conflicting serialnumber' or something like it.

    So compressor thinks it's still part of th FinalCutStudio installation. But I don't quite understand, because Final Cut Server has its own compressor, isn't it?

    How can I solve this without loosing the custom transcode settings I've made in compressor.
    8 Core MacPro, Mac OS X (10.6.2), OS X Server / FCP / FCS
  • A. Richards Level 3 Level 3 (625 points)
    Since FCStudio was there first, the FCSvr installer would have skipped Compressor. So your Compressor is keyed to the serial for FCStudio. You can remove Compressor.app and then reinstall it with the FCSvr disc and it should key to the FCSvr serial. As long as you don't remove the settings from their place in Library, they will remain for the new installation of Compressor.
  • BenB Level 5 Level 5 (7,535 points)
    When you install FCSvr, you don't need to install Compressor and QMaster, they're there with FCSvr.

    On the FCSvr machine that has the original install of FCStudio, get Preference Manager from Digital Rebellion (.com), remove all of FCS, but not "shared files" (or you'll have to reinstall FCSvr). The license duplication issue should go away.

    When you move a copy of FCS from one Mac to another, you have to wipe it clean from the first one. When on a FCSvr system, it's tricky, cause Compressor & QMaster are installed/used by both.
    FCS3, FCSvr 1.5, Aperture 3, Logic Pro 9, Snow Leopard, Mac OS X (10.6.7)

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