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Storeagent process - What is it?

75136 Views 61 Replies Latest reply: Feb 4, 2014 6:51 PM by chiralos RSS
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crsrusl Level 1 Level 1 (10 points)
Currently Being Moderated
Mar 16, 2011 5:05 AM
Hi

Please could someone clarify what the Storeagent process does?

I noticed today it was sending 1MB p/s out of my broadband connection ...

I know it's linked with the App Store, however I wasn't downloading anything from the App Store.

Cheers!


<Edited by Host>
MacBookPro7,1, Mac OS X (10.6.6), Confused about Storeagent
  • baltwo Level 9 Level 9 (59,145 points)
    Currently Being Moderated
    Mar 15, 2011 4:38 PM (in response to crsrusl)
    It's what the Mac App Store uses for its operation. To turn it off, turn off the iTunes and App Store links. I don't use those and there's no evidence that the agent process is running.
    27" iMac i7 12 GB RAM, Mac OS X (10.6.6), G4 450 MP GB 1.5 GB RAM w/(10.5.8/10.4.11/9.2.2)
  • KJK555 Level 4 Level 4 (2,895 points)
    Currently Being Moderated
    Mar 16, 2011 8:04 AM (in response to crsrusl)
    Research, I conducted while developing my App Store removal application, indicates storeagent is
    retrieving App Store related app updates and other App Store related data. Of course the actual data
    is encrypted, so exactly what its communications contents are, were in fact, quite undeterminable.

    This topic has been discussed in a previous forum thread:
    http://discussions.apple.com/message.jspa?messageID=13127151#13127151

    Kj
    Mac Pro, Mac OS X (10.6.6), nuke the app store,  "What!?, you didn't back it up?" 
  • baltwo Level 9 Level 9 (59,145 points)
    Currently Being Moderated
    Mar 16, 2011 11:22 AM (in response to KJK555)
       Thanks for popping in. I don't use the store, so wasn't sure exactly what was going on.
    27" iMac i7 12 GB RAM, Mac OS X (10.6.6), G4 450 MP GB 1.5 GB RAM w/(10.5.8/10.4.11/9.2.2)
  • baltwo Level 9 Level 9 (59,145 points)
    Currently Being Moderated
    Mar 16, 2011 1:29 PM (in response to crsrusl)
    If you've opted to have the iTunes and Apps Store activated, you gave tacit permission for the activity. Turn them off and not be bothered. As I noted earlier, doesn't run here unless I run the App Store app and see if there's anything worthwhile getting. I've not found anything in my few searches.
    27" iMac i7 12 GB RAM, Mac OS X (10.6.6), G4 450 MP GB 1.5 GB RAM w/(10.5.8/10.4.11/9.2.2)
  • KJK555 Level 4 Level 4 (2,895 points)
    Currently Being Moderated
    Mar 16, 2011 2:28 PM (in response to crsrusl)
    Outside of some unencrypted data files that are downloaded first, I cannot verify the content
    of the data exchanged once the encryption certificates are loaded and the encryption begins.

    The unencrypted data files contain nothing more than storefront and product information
    and/or links to the actual storefront and product data.

    Kj
    Mac Pro, Mac OS X (10.6.6), nuke the app store,  "What!?, you didn't back it up?" 
  • lkrupp Level 4 Level 4 (3,085 points)
    Currently Being Moderated
    Mar 16, 2011 3:27 PM (in response to crsrusl)
    crsrusl wrote:
    So basically it's sending information about my Mac to Apple?! Using my bandwidth and more without my permission?

    Is this correct?


    Storeagent runs only when the App Store application is open. Test it yourself. Launch
    Activity Monitor from your Utilities folder and look for the Storeagent process. Close the App Store and watch the process quit after about a minute. And as mentioned before this process does not send personal information about you or your system to Apple. The App Store needs to know what you have installed and if updates are available. If paranoia is getting the best of you then just don't ever launch the App Store again. And by the way there are numerous applications from both Apple and third parties that do exactly the same thing.
    Aluminum 24" iMac8,1 (2.8Ghz Intel Penryn), Mac OS X (10.6.6), Apple TV 3.0.2, Safari 5.0.3 (6533.19.4)
  • WZZZ Level 6 Level 6 (11,875 points)
    Currently Being Moderated
    Mar 16, 2011 4:52 PM (in response to lkrupp)
    lkrupp: And as mentioned before this process does not send personal information about you or your system to Apple. The App Store needs to know what you have installed and if updates are available.


    That's only part of what was mentioned before. This is what KJK555 wrote:

    Outside of some unencrypted data files that are downloaded first, _I cannot verify the content_
    _of the data exchanged once the encryption certificates are loaded and the encryption begins._

    The unencrypted data files contain nothing more than storefront and product information
    and/or links to the actual storefront and product data.


    As Kj has pointed out, when it's encrypted we can have no idea what's being sent.

    Ikrupp: And by the way there are numerous applications from both Apple and third parties that do exactly the same thing.


    Encrypted? And, since the data storeagent sends is encypted, we can't know if they do "the same thing."

    I don't have to be "paranoid" to not want some application or process mining my data, whether that data is sensitive, personal or not. There was also some concern in that thread KJK555 linked to that the MAS phones home before login, regardless of whether the App Store is launched or not.
    iMac 21.5" 10.6.5, iMac G3/400 10.4.11
  • deggie Level 8 Level 8 (44,840 points)
    Currently Being Moderated
    Mar 17, 2011 6:22 AM (in response to crsrusl)
    You can contact the iTunes Store via email through the support page, but it they do answer I'm sure they are going to tell you that it collects information regarding applications on your computer (including ones purchased through the MAS) in order to provide updates. iOS devices, such as the iPhone and iPad do the same thing for the App Store. The data is encrypted to ensure the privacy of the information.

    On iOS devices I don't believe there is any way to not do this as you cannot delete the App Store app. I do believe you can delete the MAS application and Storeagent and just don't use them which will prevent the data being sent.
    MacPro Dual Core 2.66 Ghz, MacBook Pro 15", iPhone 4, Mac OS X (10.6.6), AEXs, Red 2G & 5G Nano, Red Shuffle, 160 GB Classic, Apple TV
  • Tuttle Level 7 Level 7 (28,960 points)
    Currently Being Moderated
    Mar 17, 2011 6:25 AM (in response to crsrusl)
    Are we able to ask Apple what information they are gathering?

    How does one go about doing this?


    One visits this link (which also applies to the MAS):

    http://www.apple.com/legal/itunes/us/terms.html#PRIVACY
    mbp 17 | 15 _10.6.6 | g5 imac | pb 17 _10.5.8 | imac dv se_10.4.11
  • henrybutz Level 1 Level 1 (0 points)
    Currently Being Moderated
    May 8, 2011 1:30 PM (in response to baltwo)

    I had a storeagent communications initiate when I plugged in a SDHC card to the Mac Mini's built-in card reader.  iTunes and the appstore were not running or open.

  • Naoarkjp Level 1 Level 1 (0 points)
    Currently Being Moderated
    May 9, 2011 8:44 PM (in response to crsrusl)

    I've had storeagent run when a SDHC card is plugged in also.

    It also runs when software update does its automatic check, even with links turned off.

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