Chriscic

Q: Significant light leakage, few light botches on sides/corners  - defective?

Actually I'm pretty sure the answer is yes, but thought I'd share my experience here. Very disappointing, but certainly completely usable until I can exchange.

Hoping it's one of those strange manufacturing things where it "needs to settle," but I doubt it.

Note that I have an iPad 1 also, and it definitely doesn't have this problem.

iPad 2, iOS 4

Posted on Mar 11, 2011 4:58 PM

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Q: Significant light leakage, few light botches on sides/corners  - defective?

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  • by Ipaduser2,

    Ipaduser2 Ipaduser2 Mar 17, 2011 9:56 AM in response to brockorr
    Level 1 (0 points)
    Mar 17, 2011 9:56 AM in response to brockorr
    I have two ipad1's, 4 iphones and they have zero leakage...not even a little bit.

    I now have two ipad2's and BOTH have leakage, 1 considerable, the other less but still certainly noticeable.
    I sent 1 back and am awaiting the replacement, I may live with the other because it does appear to be a systemic manufacturing issue.

    I think they have a real problem yet again, sigh...I will NOT be a first round adopter with any future apple releases, they have lost my business in that regards.
  • by qb84,

    qb84 qb84 Mar 17, 2011 9:59 AM in response to Chriscic
    Level 1 (5 points)
    Mar 17, 2011 9:59 AM in response to Chriscic
    wow... I noticed mine had the same issue and decided to look at the forums. It seems pretty much all of them have it.

    Apple needs to read "The Ice Cream Maker". Someone needs to remind them they were all about quality.
  • by gwforeman,

    gwforeman gwforeman Mar 17, 2011 12:21 PM in response to Chriscic
    Level 2 (412 points)
    Mar 17, 2011 12:21 PM in response to Chriscic
    I had to go to the city today, so I stopped by the "Apple" store. I had two Genius's come up to me. I asked if they have had many returns because of the light leakage. The girl looked me in the eye and said "Never heard of that", the guy behind her had a strange smirk on is face.

    I can MAYBE believe they haven't taken any back since they don't have any to give, but to not have heard of it? Genius? Really? I think either they just don't know how to address it, or Apple has told them to keep their mouths shut for now.

    I would have come away feeling MUCH better if they just said they have heard of it, but no one has been in their store with the problem.

    The story is everywhere.

    What really made me mad was they had about 10 of them on display, and not one smart cover to try, only new ones in the box. That was my main reason to stop in, so I could try one.
  • by Merged Content 1,

    Merged Content 1 Mar 17, 2011 12:48 PM in response to gwforeman
    Level 6 (11,040 points)
    Mar 17, 2011 12:48 PM in response to gwforeman
    They know but its the typical Apple response to not acknowledge a problem is LARGE...

    As for the smart covers, I will tell you I have a black leather one...real cool, now just need to get the back cover protected with Zagg..

    As for having them on display, Id imagine they dont have them on display because they would almost assuredly walk out the door if they were displayed...they just attach with magnets so it would be very easy to just steal them...IMO...
  • by ramonesfan,

    ramonesfan ramonesfan Mar 17, 2011 12:50 PM in response to Chriscic
    Level 1 (0 points)
    Mar 17, 2011 12:50 PM in response to Chriscic
    Same issue here. No light leakage on my iPad 1, leakage @ bottom right of my iPad 2 (32 GB Verizon). Will wait a week or two to see if the situation improves. If no improvement, I plan to ask for a replacement. Hopefully, Apple will have corrected the flaw in their manufacturing process/quality control by then.
  • by sahilio,

    sahilio sahilio Mar 17, 2011 2:19 PM in response to ramonesfan
    Level 1 (0 points)
    Mar 17, 2011 2:19 PM in response to ramonesfan
    My buddy at our office got his yesterday. We just checked and sure enough he has some pretty significant light leakage ( a little bit on every side basically...)

    Pretty disheartening as it seems like this is a huge % of devices. Mine arrives tomorrow and I am quite sure it will have this 'defect'.

    Oh well...
  • by Mr.Ryan,

    Mr.Ryan Mr.Ryan Mar 17, 2011 3:39 PM in response to Chriscic
    Level 1 (0 points)
    Mar 17, 2011 3:39 PM in response to Chriscic
    Got mine today, Apple Rep is having me return it.

    Not trying to be picky Apple but it cost me over 500 dollars, thats a lot of $ for me.


    Photobucket

    Message was edited by: Mr.Ryan
  • by vintagehero,

    vintagehero vintagehero Mar 17, 2011 5:45 PM in response to Chriscic
    Level 2 (290 points)
    Mar 17, 2011 5:45 PM in response to Chriscic
    Returned my first ipad 2 because of a pixel anomaly, horrible white balance and minor light bleeding. The replacement did not even get turned on because it had a white dust particle under the screen. The second replacement had better white balance, no pixel anomalies, but really bad light bleeding. Going to return this one tomorrow and try a fourth. If the next one isn't any better I will ask for my money back and wait until the end of April to buy again.
  • by NiqueXyZ,

    NiqueXyZ NiqueXyZ Mar 18, 2011 8:05 AM in response to MuddyBulldog
    Level 1 (8 points)
    Mac OS X
    Mar 18, 2011 8:05 AM in response to MuddyBulldog
    I don't want to be callous but I don't believe you when you say you have one that doesn't have light leak. I've searched the entire internet and can not find one person who does not have this problem. You're right though -- it's no basis to conclude they're all affected -- with that being said -- I Would like to see proof.

    Please take your ipad 2 that you say has no light leaking into a closet, turn the brightness on 100%, and open safari and go to blackle.com -- take a picture of it.

    I Want to see it for myself.

    Thanks.
  • by COBEs55,

    COBEs55 COBEs55 Mar 18, 2011 10:16 AM in response to Chriscic
    Level 1 (0 points)
    Mar 18, 2011 10:16 AM in response to Chriscic
    Got my exchange Black 32GB WiFi yesterday, and it still has some light bleeding. Only noticeable at the highest brightness in the darkest room, unlike my first which was apparent at any brightness. Think I'm going to hold on to this one until Apple acknowledges this issue and fixes it.
  • by Elizabeth Ingraham,

    Elizabeth Ingraham Elizabeth Ingraham Mar 18, 2011 10:21 AM in response to NiqueXyZ
    Level 6 (12,310 points)
    Mar 18, 2011 10:21 AM in response to NiqueXyZ
    NiqueXyZ wrote:

    Please take your ipad 2 that you say has no light leaking into a closet, turn the brightness on 100%, and open safari and go to blackle.com -- take a picture of it.


    No thanks. That's not anywhere near normal usage. At least for me.

    My display is gorgeous, I don't have any problems, I love my iPad 2.

    And speaking for myself, I wouldn't worry about any problem that could not be perceived except under those conditions.
  • by vintagehero,

    vintagehero vintagehero Mar 18, 2011 10:28 AM in response to Chriscic
    Level 2 (290 points)
    Mar 18, 2011 10:28 AM in response to Chriscic
    I originally bought a 64gb Black model and returned for 2 more models that really bad light bleeding. This morning I went in and replaced my third iPad and they had no more 64gb Black Wifi models. I told the staff that I didn't care about white or black at this point and I just wanted one with a good screen. They gave me a 64gb White Wifi model and this one is by far the bast one so far. It does have the light bleed, but it is in no way as extreme as the other models. No tech product is perfect, but it does come down to what you will you be happy with and so far I am very happy with this iPad. To those looking for the perfect iPad, I don't believe they exist right now, but there are iPads out there that are very good with only minor light bleed.
  • by petedgr8,

    petedgr8 petedgr8 Mar 18, 2011 10:59 AM in response to Elizabeth Ingraham
    Level 1 (0 points)
    Mar 18, 2011 10:59 AM in response to Elizabeth Ingraham
    Elizabeth,

    That's pretty genius of you to say " I wouldn't worry about any problem that could not be perceived except under those conditions." Really?

    You don't have to turn it to 100% in a dark room to see the problem. If you're at any brightness, over let's say 20%, in a dark room, you'll see it. Those conditions are pretty typical and if you can't "perceive" that either, then you can keep loving your defective ipad that you paid 500+ for.

    If you're looking for a car, give me a call. I'll sell you something great.
  • by Elizabeth Ingraham,

    Elizabeth Ingraham Elizabeth Ingraham Mar 18, 2011 11:55 AM in response to petedgr8
    Level 6 (12,310 points)
    Mar 18, 2011 11:55 AM in response to petedgr8
    @ petedgr8: I was replying to NiqueXyZ who said:

    NiqueXyZ wrote:
    I don't believe you when you say you have one that doesn't have light leak. I've searched the entire internet and can not find one person who does not have this problem.


    I simply offered my own first hand experience:

    I don't have the light leak problems.
    My iPad is not defective.

    And thanks, I already have a car.
  • by sahilio,

    sahilio sahilio Mar 18, 2011 12:28 PM in response to Elizabeth Ingraham
    Level 1 (0 points)
    Mar 18, 2011 12:28 PM in response to Elizabeth Ingraham
    Humph. Okay so at a very high brightness in a dark room, you MAY have some bleeding then Elizabeth? I am not asking for any reason other than actually finding out if there are iPad 2s out there with literally no light bleeding.

    That's all I am trying to figure out here and was the purpose of my other thread "anyone without any light bleeding"
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