Previous 1 2 3 4 Next 49 Replies Latest reply: Jun 21, 2012 1:16 AM by Cognaman
machine65 Level 1 (0 points)
I received my new Macbook Pro last week.

Frequently Airport looses its connection to my Airport Extreme Base Station. Tp resolve I have to turn off Airport on the MacBook Pro and turn back on.

Is this a problem others are having or do I have a faulty product?.

Advice much appreciated.

Mac Pro 2010, MacBook Pro 2011, Iphone 4, Mac OS X (10.6.6)
  • black6 Level 2 (160 points)
    Same for me but on a cisco router... may late 2008 MBP worked fine and hardly ever dropped its connection but this 2011 model drops every 30mins to 1 hour..
  • the1kumar Level 1 (0 points)
    Same here, I too have a problem with my new 2011 Macbook pro 13". Airport losses connection about every 2hrs.
  • romix Level 1 (0 points)
    Same here on a MacBook Pro 13" early 2011.
    My connection to an airport extreme drops irregularly, but at least 4 to 5 times during a working day.
    When it happens, all known networks are lost (no longer visible in the Airport menu). Selecting the Airport menu item will rescan the networks. After some time it will find all networks again and reconnect to my default network.
  • djanthonyw Level 1 (15 points)
    Happening here too. MBP 2011 15". It's happening about every 15 minutes for me! Anyone think this could be solved with a software update or is this something that is strictly hardware related?
  • djanthonyw Level 1 (15 points)
    By any chance are you guys running in clamshell mode? I noticed things are working normal for the most part if the lid is open, but I've never had a problem with the lid closed on my previous MBP's.
  • romix Level 1 (0 points)
    I never run my machine in clamshell mode, lid is always open.

    New discovery. The connection not only drops regularly in my office (Airport express), but also at home (Airport extreme). In both cases, normally multiple networks are visible, when the connection drops, all networks vanish.
  • naghris Level 1 (0 points)
    I can agree with this, I have Linksys router, my new MBP drops the airport connection often. Or the connection seems to be on (icon in the menubar), but it does not really work.

    I had no or rare problems with 2009 MBP in the same environment.
  • vanillascope01 Level 1 (0 points)
    I'm having terrible issues with my new 2011 Macbook Pro.
    Airport just doesn't want to play ball at all.
    I'm struggling to keep a signal for any longer than about 30 mins, and that is a personal best!
    It repeatedly asks me for wifi passwords that should be saved as well.
    And reconnecting to any network once a connection is lost takes quite a while.
    Sometimes I sit by my router and it still can't find it. I'm amazed....

    I bought an Airport Express as well and they just won't work together.
    As soon as I attempt to play through Airtunes the light flashes amber and the unknown error kicks in.

    I'm bought a top spec 15" Macbook Pro Model with 2.3Ghz i7 8Gb, and I'm completely amazed that Apple can sell a product for near £3000 and it not connect to wireless networks successfully?

    I'm astonished. I've booked to go and see them in store, but I'm so unimpressed.
  • AnnLis Level 1 (0 points)
    I'm lost. My MBP 10.6.7 has 12 days and Airport does not keep a signal for more than 2 hours. Sometimes, it just not find it. It repeatedly asks me for WPA that should be saved. When I'm close the router, the signal still low. And reconnecting to any network once a connection is lost takes quite a while.
    It's seems that I'm not alone, so...
  • evanthowell Level 1 (0 points)
    Mine stays online for oh, about 10 minutes at a time. I sure paid plenty for this computer.

    I sure hope a Mac representative turns up to respond to this thread. Hint, hint.
  • djanthonyw Level 1 (15 points)
    Things seem all good for me now after updating to 10.6.7.
  • theblackrooster Level 1 (0 points)
    Have the exact same issues. Airport cuts off every 30 minutes or so. I have to either turn off the airport then back on or do the diagnostics. This sounds like a prevalent issue on these new versions.
  • Eric Zelman1 Level 1 (0 points)
    I'm experiencing similar issues to everyone else- about every 30m to 1hr my AirPort connection drops (something that none of the other 3 10.6.7 machines on my home network do).
  • juanlopez21 Level 1 (0 points)
    Hi everyone I was/am still having a similar problem. First it will keep asking me to re-enter the wpa password then either say it is incorrect or the network will time out. I rang applecare and they assisted me to..

    go into your macHD-library-preferences-systemconfiguration- then move preferences.plist to trash empty restart. This didnt do anything to help and still had the same problem. However after doing this if you go into your personal library-keychains- move your keychains to trash and empty it- then restart it should work. U fortunately every time you do delete the keychain is obviously deletes all your saved password. It is not a permanent fix it worke for about 3 days but now I am experiencing the same problem, it is a nightmare having to do this process every 30 minutes to an hour. I it continues I will call them again to day and update this topic.

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