Skip navigation

iOS 4.3 has cut my 3G Internet connection

57059 Views 213 Replies Latest reply: Sep 15, 2011 1:46 PM by nina&dragos RSS
  • Galatian Calculating status...
    Currently Being Moderated
    Mar 27, 2011 5:21 AM (in response to Peter R.)
    Same issue here with iPad 1 on Telekom Germany. I've always had some issues with the connection where it would show 3G connection, but actually had none so it wouldn't load any pages. The fix was always to turn airplane mode on and off.

    Now with iOS 4.3 (and the new 4.3.1) it also adds this new issue where I know I should have connection and it shows connection but it is not accessing the Internet. It is really frustrating especiallyon train rides with quickly changing signal strength. For me my iPad just got rendered useless through the new update and I really expect Apple to adress this issue on a 799€ gadget ASAP!
    iPad 1, iOS 4
  • Leaskc Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 27, 2011 5:30 AM (in response to Galatian)
    Agreed. It is borderline impossible to make use of the iPad on a train journey now. Very disappointed that such a clear problem hasn't been responded to.
    iOS 4
  • pacificuss Calculating status...
    Currently Being Moderated
    Mar 27, 2011 1:46 PM (in response to Leaskc)
    hello,
    install and use "Phone Configuration Utility"
    Add one new configurations profile,set just profile name and APN settings .....install on your ipad
    works for me

    Use
    http://developer.apple.com/library/ios/#featuredarticles/FAiPhone_ConfigurationUtility/Introduction/Introduction.html
    Macbook, Mac OS X (10.6.7)
  • Andreasdknew Calculating status...
    Currently Being Moderated
    Mar 27, 2011 2:07 PM (in response to Peter R.)
    ok how to do this for iPad ?? i dont have iphone 4 can you explain ??
    i make the new update 4.3.1 ... very disspointed stil have this problem ...
    sombody have a solution ???
  • puffin77 Calculating status...
    Currently Being Moderated
    Mar 27, 2011 3:12 PM (in response to Peter R.)
    same here. UK O2.
    Have read almost the whole thread and followed several workarounds. Doesnt work for me, unless I am in the O2 store. Updated to 4.3.1 tonight and still no joy
    Not happy...
    ipad1, Windows Vista, dell
  • pacificuss Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 27, 2011 4:12 PM (in response to puffin77)
    So, after I upgraded to 4.3.1 IPAD (not know why that went very well), I ran out of 3G connections.
    After three hours I used iPhone Configuration Utility app to set the APN on my IPAD ...

    Step by step....

    - Install and start Phone Configuration Utility
    - connect ipad to mac ( or pc,install Phone Configuration Utility for windows)
    - you will find DEVICES tab with your IPAD
    - go to LIBRARY / Configurtions Profiles and touch newfrom left up
    - set a new profile but check just General Tab ( name of profile ...) and Advanced Tab ( Apn name, username and pass for APN)
    - go to DEVICES
    - choose your Ipad, on the right windows choose Configuration Profiles TAb
    - You will find the profile you created and click install
    - the same on ipad screen , you will find a message click ... install
    after that my ipad worked......
    - on the ipad you will find informations abous profile on Setting/General/Profiles....
    good luck
    Macbook, Mac OS X (10.6.7)
  • AragornMac Calculating status...
    Currently Being Moderated
    Mar 28, 2011 1:25 AM (in response to Peter R.)
    I have installed iOS 4.3.1 and have the same problem I'm from Italy and use 3 carrier.
    MacBook Pro, Mac OS X (10.6)
  • freeflow^ Calculating status...
    Currently Being Moderated
    Mar 28, 2011 2:19 AM (in response to Peter R.)
    i first phoned telecom asking to check my line but they said everything awas ok in fact i'm able to surf using 3g on my lg p500 then i phoned apple support and they made me reset everything and still no 3G working so they told me to wait for the ios 4.3.1 that would have fixed everything (while doing this the ipad even sucked all the credit on my card without being able to open google.com), i finally updated to the ios 4.3.1 and 3G is disappointingly still not working even if it shows 5 bars, i'm going to take my ipad back to the shop cause the ipad is not even 3 months old and it's 20 days i cant use it at home, this is quite an epic fail
    ipad, iOS 4
  • Marei Calculating status...
    Currently Being Moderated
    Mar 28, 2011 3:27 AM (in response to Peter R.)
    I installed Ios4.3.1 and I have to admit there is improvement in 3G connection.
    IPad, iOS 4
  • pedellen Calculating status...
    Currently Being Moderated
    Mar 28, 2011 5:07 AM (in response to Marei)
    Very fine -but what do you think when you say some improvements?
    In my world it either works everytime or it does not work.
    Before my first upgrade to the 4.3 my 3G was extremely fast and i was online imidiately when connecting - but after 4.3 update no connection without a lot of funny tricks - so we all waited for the update 4.3.1 - and what happened?
    Nothing besides downloading and installing 593 MB - otherwise everything was exactly the same.
    What is even worse is Apple's lack of interest in commenting or even tell their customers that they do have a problem -.no, no when people call support they try to make us do every thing to look as if they are helping - THEY KNOW what they suggest do not help at all - why not tell us there is a problem and when they expect to solve it.
    I bought an expensive piece of toy working very well at first, and i was satisfied - now i must revise my thoughts about apple products if they do not care about problems their customers have using the expensive gadgets they sell.
    Shame on you Apple - if this problem isn't solved, then please let us download the old file working before any changes was made, or at least the original version!!
    iPad 64GB 3G + WiFi, iOS 4
  • vicard Calculating status...
    Currently Being Moderated
    Mar 28, 2011 7:04 AM (in response to AragornMac)
    I'm from Italy and i have TIM carriera. The problem it's the same. iOs 4.3.1.
    I have reset my iPad as new. But.....

    Message was edited by: vicard
    Mac OS X (10.6.7)
  • Marei Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 28, 2011 8:19 AM (in response to Peter R.)
    Some improvement I mean is out of 10 times I can connect successfully 5 times from the first time without going to offline mode or resetting the network.
    IPad, iOS 4
  • Yerakon Calculating status...
    Currently Being Moderated
    Mar 28, 2011 9:20 AM (in response to Marei)
    same problem for me... 4.3.1 don't solve the bug, in Italy with h3g (tre) provider.
    Dear Steve, I ask you a support, please, tell your engineers that their salary can not even count on my money if the bug persist! :))) Dear Steve, my English is also 4.3.1: is not perfect, sorry...
    iPad 64 3g, iOS 4
  • freeflow^ Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 29, 2011 12:26 AM (in response to rahulguha)
    after the ios 4.3.1 the apn walkaround (delete apn, re-enter apn) is working for me...finally i can use the 3G when i need it but the bug is still there and ios 4.3.1 didnt fix this issue at all
    ipad, iOS 4
  • pedellen Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 29, 2011 12:56 AM (in response to freeflow^)
    Sorry - i do not understand you at all. You say it is working after installing 4.3.1, but the bug is still there? What do you mean - and what bug? This thread is all about IOS 4.3 has cut my 3G Interneyt Connection - so please let us know what bug you are talking about.
    My only bug is that 3G do not connect even with full signal on my iPad imidiately after starting my 3G connection.
    Oh, and second - i really do think Apple is extremely quiet about letting the thousands of customers who have this problem know about it, and more important - WHEN WILL THIS BE FIXED?
    Until i am sure Apple will not only sell the expensive gadgets but also support them i have bought my last Apple product, and believe me - i was starting to search for the best Apple MacPro for myself - until Apple prove better service i will stick to windows!
    iPad 64GB 3G + WiFi, iOS 4
1 ... 5 6 7 8 9 ... 15 Previous Next

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.