Jrroz

Q: Home Sharing drop out with Apple TV2

Just did the updates for i-tunes (10.2.1), ATV2 (4.2), and Ipad (4.3). And what I'm getting is when I stream from the computer using the ipad remote app, music starts then just stops. I go to ATV settings and turn airplay off then back on, then the music start again. Then goes out again. But if I just use the ATV, music, photos, YouTube, movies, etc.. everything works fine. It just when I stream. ATV show strong WI-FI signal. Never had any issues until I did the updates. Tried rebooting ATV, did a restart on the computer. NO GO. I'm thinking it's a home sharing issue but I don't really know. Has anyone else having any problems since the new updates? Or any ideas on what I should try. Any help would be great...
Thanks

iMac 27" 3.06 intel core 2 duo, Mac OS X (10.6.5), Airport extreme dual band

Posted on Mar 9, 2011 6:42 PM

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Q: Home Sharing drop out with Apple TV2

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  • by Rafster1,

    Rafster1 Rafster1 Mar 26, 2011 8:40 PM in response to Jrroz
    Level 1 (0 points)
    Mar 26, 2011 8:40 PM in response to Jrroz
    Been having this problem the last week. Home sharing drops out and cannot find my library even though Home Sharing on and strong wireless signal. Saw a suggestion if you're running Intego software, which I am...NetBarrier X5. Went to place IP address of ATV2 on Trusted list and to my surprise it had already been placed on STOP list automatically after last attempt to connect. I removed from STOP and placed on TRUSTED list and my library came up immediately. Now if I could just get the movie rentals to load at a decent pace all would be well in my AppleWorld!
  • by Mark TL,

    Mark TL Mark TL Mar 26, 2011 9:26 PM in response to Rafster1
    Level 1 (55 points)
    Mar 26, 2011 9:26 PM in response to Rafster1
    I am also having issues with movies dropping while watching, I do have Intego vb x6 so I put the ip address of the ATF in the trusted address list, now I dndt notice this b4 , but there is a button on the trusted address section of vb that says trust ATV, so let hope this works.
  • by grosminet,

    grosminet grosminet Mar 27, 2011 3:44 AM in response to Dusters711
    Level 1 (5 points)
    Mar 27, 2011 3:44 AM in response to Dusters711
    I have buy an appleTv before christmas. it works well a long time. I have update with the last version.
    now the home sharing is lost after a time. the new version don t browse well the network. the interface lost the connexion.
    i thinck the problem is a bug of the gestion of connectivity betweteen server and clients.
    the port must be close by the appleTv after a certain of inactivity or congestion of the interface network.
    I have notes that I have sometimes difficulty to connect to iTunes store.
    Apple have reduce the value session of the connect. or the server was on surcharge. and home sharing is control by the appleStore.
    we has just to hope that apple resolve the bug.
    if you modify tour libary, you lost the view of tour libairy sharing
    the home sharing betweteen Computers work well.
    The unique solution was the reboot in force my appleTv
  • by Mike Di Palma,

    Mike Di Palma Mike Di Palma Mar 27, 2011 7:50 AM in response to Rafster1
    Level 1 (0 points)
    Mar 27, 2011 7:50 AM in response to Rafster1
    I don't think it has anything to to with VirusBarrier - VB5 or 6.

    I am running VB6. I thought I had my eureka moment when I found that ATV2 was flooding VB6, so I placed it in the trusted addresses area. ATV2 then worked, BUT ONLY for a short time ... now I am back to the same old problem ... ATV2 plays for about 1.5 hours and then drops because it can't find the library, or tells me there is no content the library ... just like before ATV2 was in the VB6 trusted addresses. One this dropping starts, it can occur every few minutes (which is very annoying to reset that often) or it mysteriously stops, but only for a while and then it starts again.
  • by romegta,

    romegta romegta Mar 27, 2011 8:21 AM in response to shrmgs
    Level 1 (0 points)
    Mar 27, 2011 8:21 AM in response to shrmgs
    I am using my AppleTV wireless-ly and experience the random "shared library not found" scenario. If the connection is established, I can stream my TV shows reliably. But if the Mac goes to sleep, it seems to then affect the "SHARED" library state. I'm trying to determine the procedures necessary to re-establish the connection.

    This obviously is very disheartening. When it works, it works great. But having to constantly run downstairs and run upstairs to see if the library is viewable - well, it can get you pretty ****** off.
  • by Mark TL,

    Mark TL Mark TL Mar 27, 2011 8:22 AM in response to Mike Di Palma
    Level 1 (55 points)
    Mar 27, 2011 8:22 AM in response to Mike Di Palma
    I agree mike it doesn't make a difference, my ATV was working fine until the latest apple update.
  • by Dusters711,

    Dusters711 Dusters711 Mar 27, 2011 8:46 AM in response to Mark TL
    Level 1 (0 points)
    Mar 27, 2011 8:46 AM in response to Mark TL
    My one ATV2 was able to successfully stream 4 movies from my library via Home Sharing. This was the one that would randomly disconnect the most. My other ATV2 that never had issues before the 4.2 update now cannot go more than 5-10 minutes without dropping out and then reconnecting. They are both set up exactly the SAME... No differences between the two. This has to be an issue with the software. Is anyone else with more than one seeing one of their ATVs acting normal and one randomly dropping? I still have to get up to my brothers room and see if his is randomly dropping or not.
  • by Daniel Fudge,

    Daniel Fudge Daniel Fudge Mar 27, 2011 1:16 PM in response to Dusters711
    Level 1 (0 points)
    Mar 27, 2011 1:16 PM in response to Dusters711
    Same issue.

    I see my iTunes library but it appears empty. Cycle home sharing off and on and everything reappears. I've had the Apple TV working perfectly since December 2010 but it just started flaking out.

    APPLE FIX THIS ISSUE

    Config
    - Apple TV 2
    - Apple 13" MacBook 2.4 GHz Core 2 Duo
    - Apple Time Capsule
    - Apple iTunes 10.2.1
    - Apple OS X 10.6.7
    - Nothing else on network, all Apple
  • by Plob92,

    Plob92 Plob92 Mar 27, 2011 2:37 PM in response to Mark TL
    Level 1 (0 points)
    Mar 27, 2011 2:37 PM in response to Mark TL
    Same case, atv2 4.2.1, airport express, Macbook 10.6.7
  • by grosminet,

    grosminet grosminet Mar 28, 2011 8:08 AM in response to Tpierce2778
    Level 1 (5 points)
    Mar 28, 2011 8:08 AM in response to Tpierce2778
    Yesterday I have my Home Sharing drop out
    I have drop all home sharing for all computer and IOS ( iphone, ipad, appleTv)
    I reset my password for the itunes Store
    I put Home Sharing for my devices with the new password
    I reset my router wifi
    I suppose when you have a mew version, password must be reset different.
    The problem is the router wifi lost the communication with wireless computer
    Today All home sharing run well
  • by Mark TL,

    Mark TL Mark TL Mar 29, 2011 7:47 AM in response to grosminet
    Level 1 (55 points)
    Mar 29, 2011 7:47 AM in response to grosminet
    So far so good, I did a ATV restore via USB on my mac, plugged the ATV in with a micro USB cable, showed up in iTunes and did a restore. Once done connected it back to my tv via hdmi, reset the passwords my network,homeshare, and alls well.
  • by Mark TL,

    Mark TL Mark TL Mar 29, 2011 8:36 AM in response to Mark TL
    Level 1 (55 points)
    Mar 29, 2011 8:36 AM in response to Mark TL
    disregard the above post, after watching a movie it dropped after 45 mins or so. Not good !
  • by grosminet,

    grosminet grosminet Mar 29, 2011 11:41 AM in response to Mark TL
    Level 1 (5 points)
    Mar 29, 2011 11:41 AM in response to Mark TL
    yesterday my appleTv and iOS devises run well during 8 hours.
    today, all is broken. the network interface shown down. the solution is a correction wifi ou iTunes.
    the routage don't locate the computer. i seem like a broken pipe. too heavy traffic. I have test to reduce the fragmentation of the libary. the menu CAN organise the files of tour libary. the directory and the files as like iTunes like i have nô problem to sharing betweteen computer.
    you have to the two option i have select the second option because my libary is on server redhat by share samba with selinux unforcing.
    I have note that the setting of network interface was very instable. I was reset all IOS because my iPad lost home sharing also.
    I hope that support apple work to a correction with a new version.
    i thinck that it s a bug not a problem of configuration
    I can litent music but for how Time ?

    Message was edited by: grosminet
  • by A Davey1,

    A Davey1 A Davey1 Mar 29, 2011 8:51 PM in response to Jrroz
    Level 1 (25 points)
    Mar 29, 2011 8:51 PM in response to Jrroz
    Yup... I think it's pretty evident that the latest update to iTunes monkeyed with the Homesharing vs. sleeping vs. ATV2 thing. No sense in even bothering restoring/wiping/hammering on anything until another update comes out.
    Just restart iTunes and except the added exercise as a gift from Apple.
  • by thx1138jt,

    thx1138jt thx1138jt Mar 29, 2011 9:48 PM in response to A Davey1
    Level 1 (0 points)
    Mar 29, 2011 9:48 PM in response to A Davey1
    There is definitely something wrong with the update.

    My setup:

    iMac OS X 10.6.6

    iTunes 10.2.1(1)

    iPhone 4 4.3.1 (8G4), Remote app on this phone was working fine with ATV's until I upgraded it to 4.3.1 today. Now it can not find the home share library or the ATV's.

    iPad 2 32GB Verizon 4.3.1 (8G4), Just upgraded to 4.3.1, not seeing home share library at all.

    ATV2 OS 4.3 (8F202), Software 4.2.1, Was working until the last update, now don't see home share library at all.

    ATV2 OS 4.2.1 (8C154), Software 4.1.1, This one I did NOT get the update, works fine with no issues at all.


    I have tried to turn Home Share On/Off, turn ATV's/iPhone/iPad On/Off and reset Home Sharing. Nothing works. Even created a new home share on a Win 7 machine, it shows up on the un-updated ATV but not on the others.

    I think it is pretty telling that the ATV without update works fine were all updated devices stopped working.

    Apply please fix!!
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