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MacKeeper/Zerobit Pop Up ad Problem

167233 Views 178 Replies Latest reply: Mar 30, 2014 6:16 AM by hrik2001 RSS Branched to a new discussion.
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Browknee Level 1 Level 1 (0 points)
Currently Being Moderated
Mar 17, 2011 3:57 PM
Can someone PLEASE tell me how to stop these MacKeeper/Zerobit pops from happening on my computer?

I've never used MacKeeper nor do I plan to ever use it now that this ad keeps popping up unwanted. What happens is I get this Mac "recommends" box that I have to click "Ok" for or completely quit Safari in order to get rid of it. Then there is this stupid ad for MacKeeper sitting there. I can seem to find anyway to get rid of it. Anyone else have this problem? Thanks.
17 inch MBP 2.66 ghz, 15 inch MBP, 21 inch iMac, Mac OS X (10.6.6)
  • iVmichael Level 6 Level 6 (13,725 points)
    Currently Being Moderated
    Mar 17, 2011 4:15 PM (in response to Browknee)
    It's a horrible little application without an uninstall utility ...

    Make sure you remove all items on this list:

    Applications/MacKeeper.app

    In the System Library:
    - /Library/Application Support/MacKeeper
    - /Library/LaunchDaemons/com.zeobit.MacKeeper.plugin.AntiTheft.daemon
    - /Library/LaunchDaemons/com.zeobit.MacKeeper.AntiVirus

    In your User Library:
    - /Users/yourname/Library/Preference/com.zeobit.MacKeeper.Helper.plist
    - /Users/yourname/Library/LaunchAgents/com.zeobit.MacKeeper.Helper
    - /Users/yourname/Library/Caches/com.zeobit.MacKeeper
    - /Users/yourname/Library/LaunchAgents/com.zeobit.MacKeeper.plugin.Backup.agent
    - /Users/yourname/Library/Preferences/com.zeobit.MacKeeper.plist

    If you get an error message that an item is in use and can't be moved/deleted open Activity Monitor and find the process and Force Quit then delete it.

    2.4 Ghz 15" 4GB RAM 500GB/7200 Unibody MBP; + Macs, PCs, iPods, iPhones, AppleTV, Mac OS X (10.6.6)
  • iVmichael Level 6 Level 6 (13,725 points)
    Currently Being Moderated
    Mar 17, 2011 11:25 PM (in response to Browknee)
    Grab the utility called "Find any File" then run it with Zeobit as the Search field and it should find everything you need to remove.

    2.4 Ghz 15" 4GB RAM 500GB/7200 Unibody MBP; + Macs, PCs, iPods, iPhones, AppleTV, Mac OS X (10.6.6)
  • Amedee Sherman Level 1 Level 1 (15 points)
    Currently Being Moderated
    Mar 18, 2011 6:18 PM (in response to iVmichael)
    I'm having the same problem. It's really annoying...
  • iVmichael Level 6 Level 6 (13,725 points)
    Currently Being Moderated
    Mar 18, 2011 6:36 PM (in response to Amedee Sherman)
    Have you deleted all the files listed in my previous post and restarted ?

    2.4 Ghz 15" 4GB RAM 500GB/7200 Unibody MBP; + Macs, PCs, iPods, iPhones, AppleTV, Mac OS X (10.6.6)
  • nearlythere Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 26, 2011 4:43 PM (in response to Browknee)
    I consider this at the level of 'virus' or 'spyware'... simply because if you visit a page that pops up the mac keeper you can't close the window without agreeing to install the software... so you have to force quit safari.

    that stinks!

    is there some way to block this company's website from loading on your computer?
    macbook air, Mac OS X (10.6.7)
  • NateOne Level 1 Level 1 (5 points)
    Currently Being Moderated
    Mar 27, 2011 6:23 AM (in response to Browknee)
    I am also desperately looking for an answer to this. First of all let me say: Mackeeper/Zeobit IS SPAM. They have been reacting to posts on the internet claiming that its not, but YES it is SPAM and Mackeeper got my Internet rigged. I can't work with Safari anymore:

    Whatever I do, often a Website with this popup opens saying "Recommemded Download - MacKeeper" blabla and you need to press ok. For instance when I watch a video on Youtube (while youtube being the ONLY website opened) my safari will freeze because the backgroup popup with "recommended download - ... " opens.

    Ive tried blocking all cookies, and removing all MacKeeper files. But NOTHING helps! Ive never installed MacKeeper so theres nothing to remove. Whatever I do the Popup will come back. Please help me in finding a sollution to this. And please... DONT GET MACKEEPER. ITS A SCAM!!
    iMac, Mac OS X (10.6.6)
  • nearlythere Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 30, 2011 5:14 AM (in response to NateOne)
    Did you see the post on how to FULY delete a program in Mac?

    To manually remove an application and all associated files

    Good luck with getting rid of that nuisance!

    I think we need a Mac Antivirus program now.
    Mac Book Aluminium 2008 & MacBook Air 2011 13", Mac OS X (10.5.8)
  • eww Level 9 Level 9 (52,975 points)
    Currently Being Moderated
    Mar 30, 2011 7:29 AM (in response to nearlythere)
    Nearly: If for some reason you imagine that you need antivirus software, in spite of the fact that there are no viruses that can attack OS X, you have several options to choose from. The only one I can recommend as harmless, reliable, and not marketed using deceptive scare tactics is [ClamXav|http://www.clamxav.com>, which also happens to be freeware.
    15" '08 UMBP 2.4GHz/4G/500G XT; TiBook 1GHz/1G/120G; iPhone 3G, iTouch 32G, Mac OS X (10.6.7), scanners, projector, tablet, laser and photo printers, Pentax K-7, Olympus E-10
  • eyeless Level 1 Level 1 (35 points)
    Currently Being Moderated
    Apr 9, 2011 6:42 AM (in response to Browknee)
    Have you tried "Reset Safari" - empty all cache, and a few others things? Look into the plug-in section and remove anything you do not want. Block Pop-up windows. Go to the Security settings and show cookies and delete all you do not know that you want to keep (some you likely want to keep so no good idea to clean them all away in the Reset Safari). (Just saw the thread trying to help someone else, but he installed the program.)
    MBA, Mac OS X (10.6.7)
  • chipperz Level 2 Level 2 (205 points)
    Currently Being Moderated
    Apr 9, 2011 1:45 PM (in response to Browknee)
    I tried MacKeeper on the trial basis and found it to work, but realized it was resource hog and didn't do what I thought it should. I used a small app called AppCleaner that worked for me as it removed everything having to do with this awful app from my HDD. You may have some lingering parts of the app on your HDD even though you did not download or install the app.I suggest you use some kind of app remover to search your HDD and remove any remnants of MacKeeper. You can download Onyx (a free app) from the web to help rid you of the MacKeeper app.
    15.4" MBP (2010). 2.8GHz i7 4GB RAM, 500 GB HDD, Mac OS X (10.6.7)
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