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"Unread" Smart Folder

2458 Views 11 Replies Latest reply: Mar 31, 2011 1:16 AM by BioRich RSS
BioRich Level 1 Level 1 (65 points)
Currently Being Moderated
Mar 30, 2011 10:41 AM
Hi folks. I'm having a problem trying to sniff out unread items.

I want to have a smart mailbox which shows me unread items for select accounts that are not in other bins.

The problem that's showing up is that GMail IMAP shows up twice: Inbox for the GMail account, as well as All Mail. How can I get around that part? Is that showing up properly?

Cheers
G5 1.8, Blackbook 2.0, Mac Pro 2.8 (8c), iMac 17 2.0, Touch4, Shuffle2, iPod40, Mac OS X (10.6.6), iPhone? Heck I'm still giggly about MultiFinder!
  • Sandra Foster Level 4 Level 4 (1,460 points)
    Currently Being Moderated
    Mar 30, 2011 11:54 AM (in response to BioRich)
    Smart mailboxes house "pointers" or "aliases" for specific messages. Therefore, the "real" message is still in your inbox; this is normal. I don't have an All Mail mailbox, so I'm not sure what's happening there. HTH.
     MacBook Pro i5 2.4GHz, Mac OS X (10.6.7),  Airport Extreme,  iPhone 4 GSM (iOS4.3)
  • thomas_r. Level 7 Level 7 (27,050 points)
    Currently Being Moderated
    Mar 30, 2011 12:00 PM (in response to BioRich)
    This is a normal bit of weirdness created by GMail. You can solve it by hiding the All Mail mailbox:

    http://discussions.apple.com/thread.jspa?messageID=12971129&#12971129
    17" MacBook Pro, Mac OS X (10.6.7), iPhone 4
  • thomas_r. Level 7 Level 7 (27,050 points)
    Currently Being Moderated
    Mar 30, 2011 12:10 PM (in response to BioRich)
    I've tried that. The problem arises when the unread count still appears for the gmail account down below. So it splits this up.


    I don't understand any of that. But some of what you say seems to indicate that you can still see the All Mail mailbox in Mail. Is that the case? If so, you have not successfully hidden All Mail. The goal is to not see All Mail listed as a GMail mailbox in Mail.

    It's as if there are 2 instances of the same email. One in All Mail, the other in Inbox.


    Yes, exactly... that is precisely how the All Mail mailbox works, except that it's not actually a copy. It's actually the same e-mail listed in two different places. (Technically, GMail's mailboxes are not actually mailboxes, they're labels... so an e-mail can be in multiple "mailboxes" at one time.)
    17" MacBook Pro, Mac OS X (10.6.7), iPhone 4
  • thomas_r. Level 7 Level 7 (27,050 points)
    Currently Being Moderated
    Mar 30, 2011 2:07 PM (in response to BioRich)
    When a new email comes in for that account, it shows as unread in All Mail. In my "Unread" smart mailbox, it shows up twice, once in All Mail, the other in Inbox. They are the same message, but show up twice.


    As I've said twice now, that is normal for GMail. Is there a problem with hiding the All Mail box, as I have recommended?
    17" MacBook Pro, Mac OS X (10.6.7), iPhone 4
  • thomas_r. Level 7 Level 7 (27,050 points)
    Currently Being Moderated
    Mar 30, 2011 5:19 PM (in response to BioRich)
    You also said you were confused as to what I said, so I was explaining. If you don't want explanations as to what I'm seeing, then don't say you're confused.


    You're explaining the wrong thing. What I didn't understand was your description of what happened when you tried to hide All Mail. You have not provided information about exactly what you tried or what happened in that regard, and without that, nobody can assist you further.







    17" MacBook Pro, Mac OS X (10.6.7), iPhone 4

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