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Share email > keeps deleting recipient address

4085 Views 19 Replies Latest reply: Mar 10, 2013 9:31 AM by bigslacker666 RSS
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Noodle-head Level 3 Level 3 (680 points)
Currently Being Moderated
Mar 24, 2011 11:48 AM
In iPhoto (11? which is really 9? But 9 is 8??)
When I try to share a picture using the email option, I cannot get what I enter in the To filed to stay put. Right after I enter an address, or select one from the list that pops up as I begin typing a name - then move my curser to the subject field or anywhere, the name disappears.
I tried entering the subject first, then entering the recipient email address manually, then clicking directly on Send. But again, the name goes away but a blue progess bar shows up indicating it is sending. After 4-5 minutes or so, I get an error message saying my resipient didn't receive my email.
I am using my mobile me account to do this. I even tried sending to myself at another email address. Same thing.
Any help please.
MacPro 2006-MacBook Pro 2010-Powerbook G4, Mac OS X (10.6.6), 10.5 & 10.6 on MacPro. Trying to setup new MBP
  • Old Toad Level 10 Level 10 (113,300 points)
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    Mar 24, 2011 1:04 PM (in response to Noodle-head)
    I was able to duplicate what you're describing once. But after that one time it could not be duplicated.

    What do you get if you enter the subject first and then go to the address? You can try the following: delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your Home/Library/Preferences folder, launch iPhoto and try again.



    NOTE: If you're moved your library from its default location in your Home/Pictures folder you will have to point iPhoto to its new location when you next open iPhoto by holding the the Option key. You'll also have to reset the iPhoto's various preferences.




    3Ghz iMac, 4G RAM, 1TB HD; MBP 2.16 Ghz 2G RAM; 1.5TB/160GB HDs;, Mac OS X (10.6.7), Canon:i850/8600F, Epson R280; 4G Nano, 30G Video iPod; iPad 3G
  • Old Toad Level 10 Level 10 (113,300 points)
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    Mar 24, 2011 4:06 PM (in response to Noodle-head)
    When you click on the crop button an window drops down with the Done and Reset button in it as well as the Restrain menu.

    Create a new test library, import a couple of photos and try emailing from it. If it fails also log into another user account on your Mac, open iPhoto and try there. This will tell if it's universal or limited to your account.
    3Ghz iMac, 4G RAM, 1TB HD; MBP 2.16 Ghz 2G RAM; 1.5TB/160GB HDs;, Mac OS X (10.6.7), Canon:i850/8600F, Epson R280; 4G Nano, 30G Video iPod; iPad 3G
  • Old Toad Level 10 Level 10 (113,300 points)
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    Mar 24, 2011 7:24 PM (in response to Noodle-head)
    Since the problem is limited to your primary account it could be a preference file other than iPhoto's. Here's how to determine if that's the case:




    Trouble Shooting Preferences in Leopard/Snow Leopard

    1 - close all applications.

    2 - open your Library folder, Home/Library, and drag the Preferences folder to the Desktop. A new Preference folder will be immediately created in the Library.

    3 - run the application again and determine if the problems is fixed.

    4 - If the problem is fixed:

    A - open the working Preferences folder (HD/Users/your_name/Library/Preferences).
    B - Open the Preferences folder on the Desktop, select all of the contents and drag them into the working Preferences folder.
    C - When the Copy window pops up check the "Apply to All" check box and then click on the Don't Replace button.




    Click to view full size


    5 - If the problem is NOT fixed, drag the Preferencess folder on the Desktop into the Library to replace the new one that was created.
    3Ghz iMac, 4G RAM, 1TB HD; MBP 2.16 Ghz 2G RAM; 1.5TB/160GB HDs;, Mac OS X (10.6.7), Canon:i850/8600F, Epson R280; 4G Nano, 30G Video iPod; iPad 3G
  • Old Toad Level 10 Level 10 (113,300 points)
    Currently Being Moderated
    Mar 25, 2011 11:37 AM (in response to Noodle-head)
    Try dragging just the contents of the Pref folder on the desktop into the new Pref folder. Are you in an administrative account? First time I've heard of not getting a verification window for the password.
    3Ghz iMac, 4G RAM, 1TB HD; MBP 2.16 Ghz 2G RAM; 1.5TB/160GB HDs;, Mac OS X (10.6.7), Canon:i850/8600F, Epson R280; 4G Nano, 30G Video iPod; iPad 3G
  • Old Toad Level 10 Level 10 (113,300 points)
    Currently Being Moderated
    Mar 25, 2011 4:57 PM (in response to Noodle-head)
    Tried to duplicate the problem today and couldn't. It only happened once yesterday. Illusive little bugger.
    3Ghz iMac, 4G RAM, 1TB HD; MBP 2.16 Ghz 2G RAM; 1.5TB/160GB HDs;, Mac OS X (10.6.7), Canon:i850/8600F, Epson R280; 4G Nano, 30G Video iPod; iPad 3G
  • jse210ibook Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 31, 2011 5:02 PM (in response to Old Toad)
    I just tried to Share > E-mail for the first time to send a photo of a niece for her birthday. Kept entering the address and every time I hit return, the address disappeared. So I show up here (after being hung up on on the AppleCare line. Only to find that this is a well-documented failure of Apple to design its software. The fact that the e-mail interface doesn't launch in Mail is first clue. Why wouldn't Apple software know that my e-mail software is Mail and have an interface that was even remotely like Mail. This is indicative of a software company that has lost its understanding that all of its products should work seemlessly together. Where, oh, where is Steve Jobs!
    MacBook 10.4, Mac OS X (10.4.11)
  • Old Toad Level 10 Level 10 (113,300 points)
    Currently Being Moderated
    Mar 31, 2011 5:33 PM (in response to jse210ibook)
    A workaround is to use Mail to email the photos and use one of Mail's photo templates:



    Click to view full size


    It's all very seamless and efficient.
    3Ghz iMac, 4G RAM, 1TB HD; MBP 2.16 Ghz 2G RAM; 1.5TB/160GB HDs;, Mac OS X (10.6.7), Canon:i850/8600F, Epson R280; 4G Nano, 30G Video iPod; iPad 3G
  • shplendid Calculating status...
    Currently Being Moderated
    Jul 5, 2011 12:52 PM (in response to Noodle-head)

    We have the solution to this one - its a bug in iPhoto reading the Address Book. In order for iPhoto to send correctly you must have the First and Last Names filled in in your contact in Address Book. Correct your contacts and iPhoto will work correctly.

  • jefffromhilliard Calculating status...
    Currently Being Moderated
    Jul 19, 2011 7:06 PM (in response to shplendid)

    shplendid...

     

      Unfortunately, that is not a solution.  My email addresses have the first and last names spelled out and I still have the problem of some names disapearing in the "to" line when trying to send photos via email in iPhoto.

     

    I'm lost for solutions that actually work and frustrated.

     

    jefffromhilliard

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