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iPhone Warranty

2293 Views 7 Replies Latest reply: Apr 3, 2011 7:34 AM by theundefeted123 RSS
theundefeted123 Calculating status...
Currently Being Moderated
Mar 31, 2011 4:04 PM
Hello I bought a iPhone 4 from Canada but now I need to move to the U.S.A and I was wondering since i bought my iphone in canada if any u.s.a apple store covers my canadian warranty. thank you
Iphone 4, iOS 4
  • roaminggnome Level 10 Level 10 (89,270 points)
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    Mar 31, 2011 4:06 PM (in response to theundefeted123)
    Probably not. Generally the warranty is good in the country of original purchase

    You can call Apple and ask.
    powerbook g4, iMac 20, Mac OS X (10.6.4), Time Capsule, iphone 3gs, iphone 4, ipod, ipod touch
  • rbrylawski Level 6 Level 6 (10,785 points)
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    Mar 31, 2011 7:42 PM (in response to theundefeted123)
    Like Roaming already said, probably not, but you could certainly sell your phone before you move to the US, then purchase the phone from either AT&T or Verizon and since you'd be a new customer, you'd get the fully subsidized price. You'd of course back your phone up fully before you sell it, then when you get your new phone in the US, you'd just activate and set up the phone from your back up.......
    Asus Laptop, iPhone 4 and Very Happy With It!
  • Kwopau Level 4 Level 4 (1,725 points)
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    Apr 1, 2011 5:49 AM (in response to rbrylawski)
    He probably has a factory unlocked iphone and in which he probably doesn't need to sell if it is factory unlocked iphone.
    HP Pavilion DV2812tx, HP DV4-1504tx, Windows 7, iPod Hi-Fi, iPhone 4 32 GB Black
  • BenW Level 1 Level 1 (5 points)
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    Apr 1, 2011 6:52 AM (in response to theundefeted123)
    Apple's wording is that they may restrict warranty service to country of purchase.

    That doesn't mean they will. I just had my Australian iPhone 4 replaced here in Canada using the regular mail-in service option, but I suspect that had a lot to do with both countries selling unlocked iPhones directly from Apple.

    If you have an iPhone you bought from Rogers, Bell, Telus etc. I say forget it.

    If you have an unlocked iPhone, I'd imagine if you walk into a random US Apple Store they simply won't touch it, but I'd definitely enquire about coverage under the mail-in service. Even in Canada, return boxes & replacement iPhones ship out of the US, so it wouldn't cost them any more to honour your warranty and you'd just ship your dead phone to Canada.
  • Kwopau Level 4 Level 4 (1,725 points)
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    Apr 2, 2011 9:29 PM (in response to theundefeted123)
    I'm not sure if Apple in U.S would do any help because Apple in U.S don't have factory unlocked iphone and it is likely that they won't carry any in stock. So if you have problem with your phone in U.S you will have to send it back to Canada. I'm sure they will need your Canadian address as they would only ship within Canada. If your relatives or your family lives in Canada, you can mail it to them and have them take it to the apple store and have it checked out and have your family or relative send it back to you.
    HP Pavilion DV2812tx, HP DV4-1504tx, Windows 7, iPod Hi-Fi, iPhone 4 32 GB Black

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