Q: "You are not connected to the internet" message

HI,

If you didn't repair permissions after installing the update, do that now.



Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. That can be ignored. As long as you see, "Permissions Repair Complete" when it's finished... you're done. Quit Disk Utility and *restart your Mac.*






Carolyn

You're welcome. Thank you for the star

Carolyn,
Had some problem as Jeff, your advice fixed this.
You are certainly a STAR.
Thanks.
David

I tried this and it did not work. Any other suggestions? I have macbook pro that works fine but today my powermac stopped. Very frustrating.

Carolyn, you are rad.

I have the same problem; if I leave the computer on long enough (usually asleep overnight), when I wake it up, Safari will present the "You are not connected to the Internet" message for any page, and Mail will display the exclamation-point-in-a-triangle for all accounts that says it's offline. Yes, Software Update also complains of a "network problem."

Meanwhile, Firefox or SSH sessions via Terminal will work fine, and both network diagnostics and System Preferences claim that the machine is, indeed, connected just fine with an IP lease and everything. This is over a wired Ethernet connection, and, yes, I've tried swapping the cable between the Mac Pro's two jacks.

I'm a long-time Mac user. I've fixed disk permissions; I've flushed Safari's cache; I've done everything described here. Rebooting always fixes the problem -- but it then recurs when the machine has sat or slept for long enough.

Since Safari and Mail are both affected, while Firefox and shell connections are not, it seems fairly clear it must be a bug in some part of the OS relating to both those Internet products. It doesn't cripple the machine, but it's definitely inconvenient, which is not what I expect from Apple products.

I am having some problems with safari freezing. I have already looked into the internet plus-ins and I understand that it might be one of them. I saw one of your posts helping out another person and I thought I would ask you for help. I am new here and have no idea how to post a new blog. Can you help me Carolyn?

Thanks!

Joseph Lockett wrote:
I have the same problem; if I leave the computer on long enough (usually asleep overnight), when I wake it up, Safari will present the "You are not connected to the Internet" message for any page, and Mail will display the exclamation-point-in-a-triangle for all accounts that says it's offline. Yes, Software Update also complains of a "network problem."

I have exactly the same problem.
Any idea?

Since trying to upload my domain file to Idisk last week, I have this network problem. Every 10 minutes or so, I lose the connection and have to restart or power button off. Then its fine for a while. No connection problems with 8 year old Gateway laptop or 2 month old mac air.

I have just experience exact same symptoms described here. Safari, and software update was not able to connect to the internet, but I had no problems ping'ing Google, and other web sites, and no problems connecting to the internet via Firefox. Clearing Safari's browser cache had no effect, and I found that the condition persisted even after logging out, and then re-logging in as the same user. Things started working correctly again after a reboot. I went through the exercise of fixing my directory permissions before rebooting, but I'm inclined to think that it was the reboot which solved this rather than modifying my directory permissions.

This should be an embarrassing bug for Apple, I think. I agree 100% with this being an issue with the OS rather than Safari, Mail, and Software-Update. If I were the Apple developer hunting this down, I would start searching for some kernel feature or optimization which the Apple software uses, but other software doesn't (or can't).

If this happens to me again, I will try to dig in a little further.

Samp problem. Looks like a software bug somewhere with Mac OS 10.6.7 or safari 5.0.4... Something isn't jiving here.

John, you've done a great job describing the problem. I've got exactly that same one. As you say, from the terminal I can do all kinds of stuff: pings, DNS resolution, traceroutes, all just fine. I also found, at least in my case, that rather than a full reboot, I can log out and then log back in to get Safari to start working again.
I don't suppose you've had any luck in solving it? Or maybe contact with Apple support? I know many of us would appreciate any update you have.