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Mail not pulling email off server...

1082 Views 3 Replies Latest reply: Apr 5, 2011 2:26 AM by Eric Ross RSS
tdownerd Level 1 Level 1 (0 points)
Currently Being Moderated
Apr 4, 2011 7:31 PM
My wife took her MacBook Pro out of town this past weekend and used the hotel's WiFi. Since sometime on Saturday (4/2) Mail has not pulled any new email off our providers server. When you open Mail and click on Get Mail...it doesn't even look like it searches (no spinning tic marks - or whatever you call it). If I right click on the account and click on Get account info....it will pull up 525 emails still on the POP server. Any thoughts? I'm very confused by this one...everything looks as it did.
iMac, Mac OS X (10.5.2), Mac Book Pro, iPad2, iPhone4
  • Eric Ross Level 6 Level 6 (11,650 points)
    Currently Being Moderated
    Apr 4, 2011 11:52 PM (in response to tdownerd)
    In the Mail program check to make sure all mailboxes are online. Click on Mailbox in the menu bar, the select "Take all Accounts Online"
    Imac 27" 3.06 GHz Core 2 Duo,Macbook Air 2009, iPhone,3Gs,4, iPad2, Mac OS X (10.6.7), Parallels Desktop 6 with Windows 7, Windows XP and Ubuntu Linux
  • Eric Ross Level 6 Level 6 (11,650 points)
    Currently Being Moderated
    Apr 5, 2011 2:26 AM (in response to tdownerd)
    Try check your account information to make sure you have the correct setup. Verify what ports are being used and make sure they match what is required by your ISP.
    Imac 27" 3.06 GHz Core 2 Duo,Macbook Air 2009, iPhone,3Gs,4, iPad2, Mac OS X (10.6.7), Parallels Desktop 6 with Windows 7, Windows XP and Ubuntu Linux

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