Chriscic

Q: Significant light leakage, few light botches on sides/corners  - defective?

Actually I'm pretty sure the answer is yes, but thought I'd share my experience here. Very disappointing, but certainly completely usable until I can exchange.

Hoping it's one of those strange manufacturing things where it "needs to settle," but I doubt it.

Note that I have an iPad 1 also, and it definitely doesn't have this problem.

iPad 2, iOS 4

Posted on Mar 11, 2011 4:58 PM

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Q: Significant light leakage, few light botches on sides/corners  - defective?

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  • by aka80,

    aka80 aka80 Apr 5, 2011 2:09 PM in response to Elizabeth Ingraham
    Level 1 (0 points)
    Apr 5, 2011 2:09 PM in response to Elizabeth Ingraham
    even if it is not all there is most of ipad 2 which have leakage issues , most of them
  • by iphon4,

    iphon4 iphon4 Apr 5, 2011 2:27 PM in response to Chriscic
    Level 1 (0 points)
    Apr 5, 2011 2:27 PM in response to Chriscic
    Of course it is most of the ipad 2 that have issues. Its a manufacturing **** up to be honest, and i think the reason why there taking this long to get ipads into stores is that they have identified the problem and they are rectifying the issue.

    Either way just return the ipad and wait a month and buy it again.
  • by lakediva,

    lakediva lakediva Apr 5, 2011 2:38 PM in response to Elizabeth Ingraham
    Level 1 (0 points)
    Apr 5, 2011 2:38 PM in response to Elizabeth Ingraham
    You are right. I ordered mine 3/11, got it 3/21 and it has NO light issues. I've done all the dark room, full-bright tests. No light leads, no bad pixels, none...nada, zilch.
  • by optimysticguy,

    optimysticguy optimysticguy Apr 5, 2011 5:02 PM in response to Chriscic
    Level 1 (0 points)
    Apr 5, 2011 5:02 PM in response to Chriscic
    I purchased an IPAD 2 WI-FI-3G 64gb Black AT&T from Best Buy on March 30, 2011. Noticed the light bleed on the lower right corner,upper right corner and bleed patches around the left frame. I went to the Apple store to verify the defect. They ordered another replacement which arrived today. I shared my concern with the store manager. I asked him where the technical bulletin is to show the defective block of serial numbers. I also asked when the new IPAD 2 in production will have a remedy. He didn't have an answer. I let him know that I did not want to be a beta for Apple. I returned the IPAD 2 at Best Buy and receive a refund. General Motors operated like this for over 40 plus years. This will catch up to Apple. I had a lot of faith in Apple. I like the products because they work and had excellent quality.
    I am now a Petimysticguy regarding Apple. Not a very good customer experience at all. End of Story.
  • by fabianramos,

    fabianramos fabianramos Apr 5, 2011 6:23 PM in response to Chriscic
    Level 1 (0 points)
    Apr 5, 2011 6:23 PM in response to Chriscic
    I'm going to say I already own 8 or 9 iPads 2 I already try all models I went to target a cople of weeks ago and try to get another one for my surprise this one no problems no light leak none nada I'm very happy my friend that I told about the problem he went to target another store and he got another no iPad with problem they are white iPad 2 wifi only with 32GB of storage.

    Go to target I think they have good ones. With white models
  • by Mgap65,

    Mgap65 Mgap65 Apr 5, 2011 9:40 PM in response to Chriscic
    Level 1 (0 points)
    Apr 5, 2011 9:40 PM in response to Chriscic
    hi there again/___sbsstatic___/migration-images/migration-img-not-avail.png/___sbsstatic ___/migration-images/migration-img-not-avail.png
    so i followed your advise, very helpful by the way .. thanks to everyone
    I took my defective Ipad 2 to the nearest best buy, the guy there told me that he would have it inspected by one "expert", so i waited to see what they would do about it, the expert came back and he told me the most st*pid words i've ever heard.... "this Ipad is not defective it is just dirty, you just have to clean it"... i was stunned 0_0/___sbsstatic___/migration-images/migration-img-not-avail.png/___sbsstatic__ _/migration-images/migration-img-not-avail.png/___sbsstatic___/migration-images/ migration-img-not-avail.png well then the manager told me that if i still wanted to return the ipad, i told him that i wanted to exchange it for another one, he told that they couldnt do it because the didnt have any in stock. then i mentioned that my 14 day grace period was about to expire and that what it would happen if they didnt receive any before that time.. then he told me another st*pid thing... "well thats the dilemma..." 0_0 agaaaaiiiin do they really care about the costumer... so i want some advise from you :S
    i dont know what to do, there is no apple store anywhere near me... i should try contacting apple to see if i can send the ipad to the nearest apple store for an exchange??
    mmm please help :/ i would really appreciate it
  • by RetroGlide,

    RetroGlide RetroGlide Apr 5, 2011 11:04 PM in response to Chriscic
    Level 1 (0 points)
    Apr 5, 2011 11:04 PM in response to Chriscic
    Ok, well I think the majority of people reading this thread are resigned to the fact that there is a big problem here. My questions are,
    1, Will Apple admit the fact that there is an issue?
    2, If so, what would their official take on it be?
    3, For those waiting for "a new batch" without the fault, when will we know when a new batch is available and will it be cured of the light bleed/leak issues?
  • by JoseJimenez,

    JoseJimenez JoseJimenez Apr 5, 2011 11:15 PM in response to Chriscic
    Level 1 (0 points)
    Apr 5, 2011 11:15 PM in response to Chriscic
    Bought an iPad 2 (32GB wifi) the night of the launch here in Mexico... the screen is horrible, after 9 days no news... supplier don't have in stock...

    What is wrong with apple? after 4 ipods, 1 macbook, 2 iphones... etc etc I am very disappointed with quality of the product and the bad service
  • by gwforeman,

    gwforeman gwforeman Apr 6, 2011 5:47 AM in response to Chriscic
    Level 2 (412 points)
    Apr 6, 2011 5:47 AM in response to Chriscic
    Have any of you who returned your IP2 for refund, also had the AppleCare Protection Plan? Will they refund this also?
  • by Montana,

    Montana Montana Apr 6, 2011 6:57 AM in response to Mgap65
    Level 1 (105 points)
    Apr 6, 2011 6:57 AM in response to Mgap65
    @Mgap65 Call Apple Support. It doesn't matter where you buy your iPad. It's an Apple product.

    I've always had good luck with Apple Support.
  • by AppleBits,

    AppleBits AppleBits Apr 6, 2011 7:16 AM in response to Montana
    Level 1 (0 points)
    Apr 6, 2011 7:16 AM in response to Montana
    I've posted earlier on here. WAY back right after launch day. I see nothing has gotten any better.
    I've got 2 iP2's that are ugly. I know some people have commented to basically just get over it and be happy we even have them. I've offered mine up for sale..full price...so far no takers. All talk, no walk, huh?
    Yea...go spend your own $2000 on the best units and accessories....then tell me how you like being annoyed by the yellow-white GLARE of the leaks. NOT fun. I rarely use this compared to my IP1 I had...and stupidly sold.
    So...mine are going back TODAY to BestBuy. No trades. Not right now. I did not buy AppleCare, but I did file a case for each unit with them a few days after purchase.
    I'm just going to get my cash back, and probably just buy a couple iP1's for now...if I can find any. THEY were good equipment. I never use FaceTime, so the only thing I'll miss but be ok with is the itty bit more speed. I don't care about garageband, or imovie right now either.

    I've watched this thread since day one...and it only makes my decision that much easier.
    My spouse was at a work meeting today, another person there had an iP2, he asked him in general,.."How's the light leak on that thing?". WITHOUT QUESTION OR HESITATION this guy knew EXACTLY what he was being asked, and replied that it "SUCKED". But it was work-provided, so they are just living with it.

    As a personal payer...not going to happen for me.
    Good luck, folks.
    Hopefully the iP3 will be a better option at some point. Whatev.

    I'm so frustrated with this, I hate NOT being able to be proud of yet another Apple product. VERY disheartening.
  • by Dawgfanclark,

    Dawgfanclark Dawgfanclark Apr 6, 2011 8:01 AM in response to AppleBits
    Level 1 (15 points)
    Apr 6, 2011 8:01 AM in response to AppleBits
    AppleBits, the nature of your post is a major issue IMO. I actually emailed Tim Cook (not expecting a response) about this very thing. Something is inherently wrong when people would rather stick with (or even go out of their way to find) old tech (iPad 1) vs new tech due to quality issues. The iPad 2 was my first iPad and I LOVED it. However, seeing 8+ splotches of light-leak around the screen (not at 100% brightness) was a deal-breaker for me.

    People expect much more from Apple because we always thought Apple expected better of Apple.
  • by AppleBits,

    AppleBits AppleBits Apr 6, 2011 8:14 AM in response to Dawgfanclark
    Level 1 (0 points)
    Apr 6, 2011 8:14 AM in response to Dawgfanclark
    Yep. I agree.
    I LOVED the iP1. That was the ONLY reason I felt like the minor upgrades in the 2 would be worth the extra dough. I just figured it was Apple...it will be spectacular, and at the very least, as amazing and gorgeous as the 1. But it's sooo not!
    I'm doing total restores on the both the 2's right now...then I'm off for the big refund...and hunt for the 1.
    Hey...let us know if the big-wigs actually address your email. It would be interesting to get SOME feedback from them on this.
    Thanks!
  • by AppleBits,

    AppleBits AppleBits Apr 6, 2011 8:29 AM in response to AppleBits
    Level 1 (0 points)
    Apr 6, 2011 8:29 AM in response to AppleBits
    Interesting. Bought the iP2 with 4.3 on it, I connect it to iTunes, tell it to do a full restore. It wants to put 4.3.1 update on it, I say fine. It works it "magic"...only to get an error, telling me I need to do a restore! Geeee...ya think?? So now it's just stuck on the stupid itunes plug screen and won't update or restore. What a piece. On my 3rd try. NOPE. Same error. You know what....APPLE can deal with it....this is CRAP!
  • by Dawgfanclark,

    Dawgfanclark Dawgfanclark Apr 6, 2011 8:29 AM in response to AppleBits
    Level 1 (15 points)
    Apr 6, 2011 8:29 AM in response to AppleBits
    My dilemma was whether or not to take an awesome deal on the iPad 1. at&t is offering the 64GB 3G iPad 1 online for $529 (but $629 in-store WTH?). I had an Apple store manager offer to price match but him (and my wife weirdly enough) convinced me to stick with the iPad 2. I had to return two and am waiting on a third. I have a $900 Apple Store credit and I went back to buy the iPad 1 but apparently Apple has pulled the iPad 1 from their retail stores. I have 4 Apple stores near me and all of them said they are out of the 1. I would have already bought the $529/$629 (I think I could have gotten the at&t store to price match their online price) if it weren't for my Apple Store credit (yes, I'm the guy that is considering selling his Apple Store credit on Craigslist, at a LOSS, to possibly buy an iPad 1.. how jacked is that?).

    It's so jacked that I am even considering all of this and not just super-stoked in anticipation of getting an iPad 2.
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