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Apple LED Cinema Display Black Screen When Connected to New MBP Thunerbolt

2933 Views 13 Replies Latest reply: Nov 3, 2011 10:34 AM by *swede* RSS
TheVegan Calculating status...
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Mar 29, 2011 12:50 AM
My early 2011 MacBook Pro, 15"-2.3GHz-4GB-750GB/5400RPM-OS X 10.6.7, causes my external 24" Apple LED Cinema Display to flash/blink/go black and eventually skew (splice and rearrange with noise, visual not audible) the image on the external display when connected via the Thunderbolt port.

I had a late 2008 MBP 15" which I used the external display, again an Apple LED Cinema Display, with and never had such an issue.

I have checked through this forum as well as other non-Apple forums and found this, or a variation of this issue, many times, though no solution.

I have called Apple support and have gone through their hoops, command reset (the whole turn off computer, shiftctrlopt then push power btn, cmd+r then push power on, while holding cmd+r hold opt+p until computer chimes twice), trying the monitor with another computer, ensuring I have the latest updates, etc., and nothing has worked.

Has anyone had any success with addressing this issue? If Apple is reading, and I hope you are, could you please address this issue?

I live and work in Prague, Czech Republic, though work for a US company out of Burlingame, California. Therefore I get all my Apple products from the Apple store in Burlingame. When I need to repair something I try to wait for one of my twice-a-year trips to Burlingame, though having just returned from a trip to the US with my new MBP I can't imagine my putting up with this issue until my next trip in the autumn.

For us core Apple users/customers/followers/addicts I would hope Apple would take this issue seriously and resolve it as opposed to telling me I'm the first one who has reported it to Apple when I called the APP hotline. Then they walk me through the basic steps I do on my own anyway, since Apple always seems to have issues with its products. Talk about a glutton for punishment!
MacBook Pro 2011, Mac OS X (10.6.6)

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