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constant SystemUIServer crashes

4819 Views 8 Replies Latest reply: May 18, 2006 11:10 AM by Andrew Rennard RSS
combatsquirell Calculating status...
Currently Being Moderated
Nov 28, 2005 6:36 PM
Mainly while using the Mighty Mouse scroll wheel, and most often in Safari, the SystemUIServer crashes. Though my music continues playing and I hear my iChat messages and my HDs are functioning and I can access my IP from another computer on the network, I see a change in the screen about once every 30 - 50 seconds.

Am I correct in assuming that the fact that I have 3 21" monitors and a television hooked up to my computer is causing the graphics side to scream? Or is there something else that's doing it (bug with Mighty Mouse or overall graphics performance on multiple monitors)? What can I do, if anything. Will upgrading to two 22" LCDs over the 3 21" CRTs do anything? How about a Cinema Display?

Any feedback is greatly appreciate

Dual Quicksilver   Mac OS X (10.4.3)   4 PCI cards, 3 Monitors, 2 Video Cards, External HDs
  • Dean Pahl Level 4 Level 4 (3,870 points)
    Currently Being Moderated
    Nov 28, 2005 7:32 PM (in response to combatsquirell)
    Hi, combatsquirrell —

    Welcome to Apple Discussions!

    Let's set aside presuming for a bit, and try a little troubleshooting.

    Rather than hit you with every story about SystemUIerver problems I've heard/helped with (some can get a bit weird), let's start with your logs.

    Are you comfortable using Console? If so, look in /Library/Logs/CrashReporter/ and ~/Library/Logs/CrashReporter/ for recent, representative SystemUIServer.crash.logs, using Console, and post back.

    If you're not too familiar with Console, please read the latest few posts in this thread about using it — or post back and we'll discuss that first.

    If you'd like to read some "standard" things to try when facing SystemUIServer problems, take a look at the suggestions in this thread.

    Looking forward to hearing back from you.

    Regards,
    Dean
    eMac 1.42GHz/1GB RAM; SuperDrive; 160GB HD; Bluetooth K&M; cable ISP;, Mac OS X (10.4.3), EPSON Stylus CX6600 printer/scanner; & a PowerMac 6500 (OS 9.1)
  • Dean Pahl Level 4 Level 4 (3,870 points)
    Currently Being Moderated
    Dec 15, 2005 2:26 PM (in response to combatsquirell)
    Hi again, combatsquirell!

    Any progess?

    Did your logs provide any troubleshooting hints about the SystemUIServer crashes?

    I don't know enough to address "the graphics side screaming" — although if you've 3 monitors and a TV being driven by just 2 graphics cards, I'm inclined to wonder. That seems like an issue that's either addressed by the hardware technical specifications — or by contacting AppleCare &/or tech. support for the card manufacturer(s), as appropriate.

    Looking forward to hearing back from you...

    Regards,
    Dean
    eMac 1.42GHz/1GB RAM; SuperDrive; 160GB HD; Bluetooth K&M; cable ISP;, Mac OS X (10.4.3), EPSON Stylus CX6600 printer/scanner; & a PowerMac 6500 (OS 9.1)
  • David Duran1 Calculating status...
    Currently Being Moderated
    Mar 1, 2006 5:54 PM (in response to Dean Pahl)
    Hi Dean,

    I'm also experiencing regular SystemUIServer crashes... I first noticed it because my menubar items disappeared a day or two ago and noticed that UIServer is constantly restarting in Activity Monitor. Here's a snipit of the logs from console...


    Mar 1 20:51:00 Jennifer-Henrys-PowerBook crashdump[380]: crash report written to: /Users/jlhenry/Library/Logs/CrashReporter/SystemUIServer.crash.log
    Mar 1 20:51:05 Jennifer-Henrys-PowerBook crashdump[382]: SystemUIServer crashed
    Mar 1 20:51:06 Jennifer-Henrys-PowerBook crashdump[382]: crash report written to: /Users/jlhenry/Library/Logs/CrashReporter/SystemUIServer.crash.log
    Mar 1 20:51:11 Jennifer-Henrys-PowerBook crashdump[384]: SystemUIServer crashed
    Mar 1 20:51:11 Jennifer-Henrys-PowerBook crashdump[384]: crash report written to: /Users/jlhenry/Library/Logs/CrashReporter/SystemUIServer.crash.log
    Mar 1 20:51:16 Jennifer-Henrys-PowerBook crashdump[386]: SystemUIServer crashed
    Mar 1 20:51:17 Jennifer-Henrys-PowerBook crashdump[386]: crash report written to: /Users/jlhenry/Library/Logs/CrashReporter/SystemUIServer.crash.log
    Mar 1 20:51:22 Jennifer-Henrys-PowerBook crashdump[388]: SystemUIServer crashed
    Mar 1 20:51:22 Jennifer-Henrys-PowerBook crashdump[388]: crash report written to: /Users/jlhenry/Library/Logs/CrashReporter/SystemUIServer.crash.log
    Mar 1 20:51:27 Jennifer-Henrys-PowerBook crashdump[390]: SystemUIServer crashed
    Mar 1 20:51:28 Jennifer-Henrys-PowerBook crashdump[390]: crash report written to: /Users/jlhenry/Library/Logs/CrashReporter/SystemUIServer.crash.log
    Mar 1 20:51:33 Jennifer-Henrys-PowerBook crashdump[392]: SystemUIServer crashed
    Mar 1 20:51:33 Jennifer-Henrys-PowerBook crashdump[392]: crash report written to: /Users/jlhenry/Library/Logs/CrashReporter/SystemUIServer.crash.log


    I'm going to continue reading some of these other threads but if you have any suggestions I'd love to hear them.

    Note, I observe the same behavior on both admin accounts on this machine and I've tried trashing all of the preference files and restarting.

    Thanks!
    djd
    Power book G4 - Last Version, Mac OS X (10.4.5)
  • Les S Calculating status...
    Currently Being Moderated
    Mar 1, 2006 6:02 PM (in response to David Duran1)
    I'm seeing the same thing. Wow the security update really fixed things!
    Mac OS X (10.4.5)
  • Dr. Smoke Level 9 Level 9 (56,585 points)
    Currently Being Moderated
    Mar 1, 2006 6:41 PM (in response to combatsquirell)
    Hi, folks.

    SystemUIServer controls menu extras (aka menu bar extras), which are the icons on the right side of the Apple menu bar. I suspect you may have an incompatible, third-party menu extra installed. This is causing SystemUIServer to crash repeatedly. When SystemUIServer crashes, it usually restarts automatically. Hence a corrupted or incompatible third-party menu extra could cause the constant crashing of SystemUIServer noted in the log.

    You could review the cited SystemUIServer crash log for more clues (please, do not post it: they're too long to review here), but in general, you want to check for updates to, disable, or uninstall any third-party menu extras you have installed.

    Third-party menu extras are often launched as either Startup or Login Items. My "Troubleshooting Startup and Login Items" FAQ can help you pin that down if such an item is causing the problem.

    As FYI, I recommend avoiding third-party Menu Bar Extras. Apple reserves that area for their own use, and they state so in the Apple Human Interface Guidelines. In the chapter on Menus, in the section on Menu Bar Extras, they write:
    "Important:  Don’t create your own menu bar extras. Use the Dock menu functions to open a menu from your application’s icon in the Dock."
    When problems occur after Mac OS X Updates, they are frequently caused by third-party add-ons, such as third-party menu extras or interface modifications.

    Good luck!

    Dr. Smoke
    Author: Troubleshooting Mac® OS X

    ---
    Note: The information provided in the link(s) above is freely available. However, because I own The X Lab™, a commercial Web site to which some of these links point, the Apple Discussions Terms of Use require I include the following disclosure statement with this post:

    I may receive some form of compensation, financial or otherwise, from my recommendation or link.
    PM G5 Dual 2.3GHz, iBook 700, more!, Mac OS X (10.4.5)
  • Les S Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 1, 2006 8:50 PM (in response to combatsquirell)
    For me it seems to have been a problem with a custom installation involving BezelServices.framework and FrontRow. Make sure the "custom" installations are removed and the original BezelServices.framework is restored.
    Mac OS X (10.4.5)
  • Dr. Smoke Level 9 Level 9 (56,585 points)
    Currently Being Moderated
    Mar 2, 2006 5:09 AM (in response to Les S)
    Hi, Lee.

    That's interesting.

    Was that some hack you read about, i.e. were you trying to install FrontRow on a Mac on which the software was not factory installed?

    Good luck!

    Dr. Smoke
    Author: Troubleshooting Mac® OS X
    PM G5 Dual 2.3GHz, iBook 700, more!, Mac OS X (10.4.5)
  • Andrew Rennard Level 1 Level 1 (105 points)
    Currently Being Moderated
    May 18, 2006 11:10 AM (in response to Les S)
    Holy smoke - thanks guys ! I'd been suffering with the same symptoms for days, and found the UIServer crash logs just now. A quick Google search brought me here, and whoda'thunk it was all due to an - ahem - unsupported install of FrontRow !?
    Powermac G5 Dual 1.8, Mac OS X (10.4.2)

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