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asus not charging phone

545 Views 11 Replies Latest reply: Nov 16, 2012 4:22 AM by William Donelson RSS
jonnyblueoval Calculating status...
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Apr 19, 2011 12:34 PM

asus not charging phone

iPhone 3GS, iOS 4.3.1
  • BelgianFries Calculating status...
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    Apr 20, 2011 4:10 AM (in response to jonnyblueoval)

    in iTunes, you have to enable 'charge while connected to iTunes'

  • Tamara Level 6 Level 6 (13,720 points)
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    Apr 20, 2011 4:29 AM (in response to jonnyblueoval)

    Does the Asus have USB2.0?

  • Tamara Level 6 Level 6 (13,720 points)
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    Apr 20, 2011 4:31 AM (in response to BelgianFries)

    Where is this setting in iTunes? I've never enabled anything in iTunes and my phone charges while plugged in to iTunes.

  • BelgianFries Level 1 Level 1 (20 points)
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    Apr 20, 2011 7:05 AM (in response to Tamara)

    When you connect your iPhone with your PC, iTunes will start and on the left you have a list (music, videos, movies,...). Somewhere in the list stands the name of your iPhone. Click it. Then you will see a screen with how much space you still have on your iPhone etc. There must be a sentence that says 'always charge iPhone when connected to iTunes' or something similar. You can tick that sentence and than your iPhone will always be charged while connected with your PC.

  • Tamara Level 6 Level 6 (13,720 points)
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    Apr 20, 2011 7:47 AM (in response to BelgianFries)

    Must be a Windows thing. I just checked and I don't see it.

  • BelgianFries Level 1 Level 1 (20 points)
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    Apr 20, 2011 8:18 AM (in response to Tamara)

    I'm sorry, but I haven't got a solution then. I hope somewhone else can help you. Success! :)

  • diesel vdub Level 7 Level 7 (20,665 points)
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    Apr 20, 2011 10:29 AM (in response to BelgianFries)

    BelgianFries wrote:

     

    There must be a sentence that says 'always charge iPhone when connected to iTunes' or something similar.

    I am guessing that English is not your first language.  That simply makes no gramatical or logical sense.

    There is no such setting in iTunes and logically would not make sense to put such a setting in iTunes.  Is there ever a reason why you would not want the device to charge while connected?

     

    To the OP, have you tried different USB ports or a different cable?

    Have you rebooted the Asus device?

  • trilobyte Level 3 Level 3 (545 points)
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    Apr 20, 2011 10:31 AM (in response to diesel vdub)

    Your computer is not supplying enough power through its USB ports.  A number of inexpensive PC netbooks cut corners on costs by doing stuff like this - if that's the case with your machine, then you'll need to use either the wall charger or a powered USB 2.0 hub in order to charge your phone.

  • BelgianFries Level 1 Level 1 (20 points)
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    Apr 20, 2011 11:11 AM (in response to diesel vdub)

    My first lamguage is Dutch, and I'm 100% sure that there is a setting in my iTunes that says (in Dutch) 'iPhone opladen bij verbinding met iTunes'. English: Charge iPhone when connected with iTunes

  • Tamara Level 6 Level 6 (13,720 points)
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    Apr 20, 2011 4:29 PM (in response to BelgianFries)

    I guess this must be unique to your country. I checked my husband's Windows machine and his iTunes does not have that option.

  • William Donelson Level 4 Level 4 (2,495 points)
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    Nov 16, 2012 4:22 AM (in response to Tamara)

    Apple says:



    • Connect the device directly to a USB port on your computer (not an external keyboard) using the USB cable that came with the device. Your computer must be turned on and not in sleep or standby mode; otherwise, the battery may drain instead of charge.
      • If using a portable computer, make sure it is plugged in to power and that the display (or lid) is open. If the display is closed, the computer may go into standby, sleep, or hibernation mode and the device may not charge.

     

    *** Unless you have a Chinese iPhone. They DO charge when laptops are asleep, apparently. Go figure.

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