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Cannot Update Purchased App Store Apps ... Error message (You have updates

90541 Views 72 Replies Latest reply: May 17, 2013 12:48 AM by am5ki RSS
  • Hemlaw Level 1 Level 1 (0 points)
    Right. Exactly why I'm peeved. Apple ought to have told me/us that their App Store actually put a permanent brand on our computers. I thought it was just an app install.
    Various Macs on Airport, Mac OS X (10.6.5), From 1985 to an Airport network
  • dggraphicsnyc Calculating status...
    I don't see how this is solved, Having the same problem. Just did a brand new install, all fresh data, NUll account error still is occuring, Have tried fixes from all threads to no avail. Using the same account as iTunes, Purchased apps show up, no apps listed in updates, yet Purchases shows updates available, clicking on update produces error, NULL account.

    Console shows error, multibyte IDS's are not allowed.
    Dual 3.0GHZ Octo Pro, Mac OS X (10.5.7), 10GB RAM, Nvidia 8800GT
  • Allan Eckert Level 8 Level 8 (39,385 points)
    The person that started the thread either considers it solved or is tired of having the thread open so he marked it as solved. That is the privilege of the person to who starts a thread. If you feel that this is still a problem then start your own thread that is your privilege.

    .
    .
    |___________________

    Allan
    tiger

    ___________________

    Message was edited by: Allan Eckert
    MacBook Pro, Mac Pro,, Mac OS X (10.6.6), 12 GB RAM, 3.5 TB, iPhone 4, Nikon N80, D70 and D300 Nikon Coolscan 5000ED
  • FishComputer Level 4 Level 4 (1,035 points)
    Solved means the creator of the thread thinks that their problem as an individual has been solved, not ANY ONE ELSES...

    also, I have deleted apps from MAS just fine
    MacBook Air, Mac OS X (10.6.6), iPod touch 4G 8GB
  • Peggy Lynn Level 4 Level 4 (2,470 points)
    Sounds like a permissions error of some sort. Use disk utility to verify your disk and repair permissions. If that doesn't work do a get info for the app and see if you can change permissions that way. If not, start a new thread and include what steps you have already taken.

    I've deleted apps from the app store so it's likely whatever problem you are having isn't specifically related to the App Store.

    Hemlaw wrote:
    I am, of course, logged in as an administrator. I have deleted hundreds of apps over the last 25 years on various Macs.

    The error message is:

    +The operation can’t be completed because an unexpected error occurred (error code -8072)+

    I don't recall seeing that before.
    Mac Mini 2.66 GHz intel Core 2 Duo, 8 GB RAM, 500GB HD, 8x SuperDrive, Mac OS X (10.6.6), LaCie 2TB & 1TB Quadra, Maxtor One Touch 160GB, HP LaserJet 1320n, Epson R800
  • Peggy Lynn Level 4 Level 4 (2,470 points)
    Try logging into your iTunes account, make sure all information is correct, reset warnings towards the bottom and click Done. If that doesn't fix things start a new thread and list what specific things you have done to solve the problem.

    dggraphicsnyc wrote:
    I don't see how this is solved, Having the same problem. Just did a brand new install, all fresh data, NUll account error still is occuring, Have tried fixes from all threads to no avail. Using the same account as iTunes, Purchased apps show up, no apps listed in updates, yet Purchases shows updates available, clicking on update produces error, NULL account.

    Console shows error, multibyte IDS's are not allowed.
    Mac Mini 2.66 GHz intel Core 2 Duo, 8 GB RAM, 500GB HD, 8x SuperDrive, Mac OS X (10.6.6), LaCie 2TB & 1TB Quadra, Maxtor One Touch 160GB, HP LaserJet 1320n, Epson R800
  • pm0btp Calculating status...
    I found another possible solution. I encountered this problem this morning, and recognized that all apps listed that gave this error had their icons replaced with CandyBar recently. I went into CandyBar and removed the custom icon on one of the apps, and the MAS update worked normally. So, if any of you are using custom icons or any other custom resources, that may be the cause.
    13" Mac Book Pro
  • Hemlaw Level 1 Level 1 (0 points)
    Thanks for the suggestion, but I haven't replaced any icons.

    It's like these App Store applications were downloaded into the root level of my computer? Anyway, it's real disappointing to buy something from Apple and then not be able to delete it.

    Reminds me of the last couple of Windoze machines I had....I installed a firewall and then found out they were communicating with the Mother Ship in the background. They wouldn't work right unless I allowed it. I never knew what information they sent to Seattle but it was offensive that MS sacrificed my privacy and independence to pad their Balance Sheet.
    Various Macs on Airport, Mac OS X (10.6.5), From 1985 to an Airport network
  • mjboyle Calculating status...
    I was plagued by this for ages as well. I tried deleting the spotlight index and re-indexing multiple times to no effect. Not only that, but each re-index seemed to take longer and result in more and more odd spotlight behavior (it wouldn't find some applications randomly).

    Finally I performed a Fix Permissions in Disk Utility, then deleted the spotlight index and re-indexed (by adding the boot drive to the privacy preferences and then removing it) and both problems resolved perfectly.

    Hope that helps you or anyone else getting the Sign in to (null) to update error which persists after a spotlight re-index who might arrive at this post via google like I did.
    Mac OS X (10.6.6)
  • fssfsfs Calculating status...
    still appears the advice before update the app, what can i do?
    imac, iOS 4
  • fmlogue Level 1 Level 1 (0 points)
    Making Spotlight reindex my Startup Volume worked. Thank you, obviously the Mac users are smarter then Apple Customer Service.
    Macmini 2.1 Intel Core 2 Duo, 2 GHz, 4 Gb, Mac OS X (10.6.7)
  • AllyGill Level 1 Level 1 (0 points)

    I had this problem for a long time before finding a fix. As other posters indicated, it does appear to be a Spotlight related problem, but simply reindexing the disk didn't fix it for me.

     

    This however did work (although I'm not entirely clear what it does!!!) and after I posted it in another Apple discussion had a positive response. For full details see my blog (http://appleharvest.blogspot.com/2011/04/mac-app-store-good-bad-and-inexcusable. html) , but the terminal command I used successfully was

     

    arch -i386 mdimport /Applications

     

    Hope this works for other folk as well. It also fixed some other search related problems - specifically with the Alfred utility.

  • Dooglass Calculating status...

    Spotlight re-index worked for me.  I love it when you find suggestions that you skeptically apply; then smile broadly when it's successful.  Thanks all!

  • zongyu Calculating status...

    The solution worked!!! Thanks a bunch.

  • Ajit Kahaduwe Calculating status...

    Hi,

     

    I have the same issue and followed the instructions to disable the spotlight indexing but it didn't work.

     

    I really don't want to delete apps as the work around.

     

    Help!

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