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Addressbook not merging contacts properly

851 Views 3 Replies Latest reply: Jul 3, 2012 10:11 PM by nevets2 RSS
Tancamb Level 1 Level 1 (0 points)
Currently Being Moderated
Mar 17, 2011 2:44 PM
Recently I have found that Addressbook is not merging contacts properly.

For example, once again, today, I tried merging 3 contacts with identical Names but different email addresses. I highlighted the 3 and then pulled down Card> Merge Selected Cards.

I ended up with one Contact and one email address.

Why is this suddenly happening?

Thanks!
Intel MacBook Pro 2.33 ghz, Mac OS X (10.6.6), iWork '08, iLife '09, PS 10.1, Quicken 2004 (13.02), 2006 (15.0.5)
  • dallasmacguy Level 1 Level 1 (5 points)
    Currently Being Moderated
    Apr 23, 2011 3:34 PM (in response to Tancamb)

    I assume that the email account in each contact had the same lable (ie home or work etc).

     

    Since Snow Leopard, Merge Selected Cards has been broken in this way.  When items in merged cards have the same label one is retained and the others are silently discarded. Prior to Snow Leopard, the overlapping items were stuffed into the note field.

     

    Does apple know about this bug?

  • Rich Hayhurst Level 1 Level 1 (115 points)
    Currently Being Moderated
    Oct 23, 2011 8:16 AM (in response to dallasmacguy)

    I find the same problem when trying to merge to contacts.

  • nevets2 Level 1 Level 1 (35 points)
    Currently Being Moderated
    Jul 3, 2012 10:11 PM (in response to Rich Hayhurst)

    I recently messed up my Address book when I said yes to a "request" (offer?) to synch my address book contacts with my Google contacts and my Yahoo contacts and my AOL contacts.

     

    Truth be told, I only use address book, but I thought this would be a way to have all of my Address Book contact cards synched with these other 3 "just in case".  And as far as I knew, my contacts on these 3 platforms were just duplicates (exports) from my Address book at various times, so I thought the synching would be one way - from my address book (the most complete source) back to Google, ahoo and AOL.

     

    Well I ended up with duplicate and triplicate entries for the majority of cards in my address book.

     

    And when I click on all three idenitcally named cards and ask address book to merge them here's what I get.

     

    "The cards could not be merged because they came from different accounts."

     

    Duh!

     

    What's with that?

     

    How can 3 cards now in my address book (which only has 2 accounts - my Mac and iCloud) be from 3 different accounts that can't merge if all 3 have the same name?

     

    Steve

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