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Messed Up Mail (IMAP transfers)

988 Views 15 Replies Latest reply: Dec 25, 2012 2:41 PM by Gil Friend RSS
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Ralph Johns (UK) Level 9 Level 9 (66,880 points)
Currently Being Moderated
Apr 25, 2011 11:58 AM

Hi,

 

Yesterday whilst using my Graphics Pen/Tablet I seemed to have Clicked and Dragged one iMAP folder to another.

 

Unfortunately this was my Google Mail (All Mail) Folder  to one associated with my Web site.

 

This creates a Folder on the second IMAP account called (Google Mail) All Mail and it started copying 17,000+ emails over whilst I was busy posting on ASC.

 

I thought I had stopped it.

I deleted the Extra Folder and thought that was it.

 

Now I am getting this message every few seconds.

Picture 10

 

I tried receating the Folder called (Google MAil) All Mail in the second IMAP Account but I am having trouble with the parathenses

(I added All Mail as the Folder name but I can't change it to (Google Mail) All Mail - it will not stick).

 

I tried adding them as Sqaue brackets with no luck.
As soon as the next pop up appears the name Changes back.

 

The Email that gets moved to the said INBox  "On My Mac" is alwasy the same one once I dismiss the Message.

 

This is beginning to drive me crazy as they say.

It seems I can't do anything in Mail until this is sorted.

 


7:57 PM      Monday; April 25, 2011


Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

 

 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.7)
, Mac OS X (10.6.7),

"Limit the Logs to the Bits above Binary Images."  No, Seriously

G4/1GhzDual MDD (Leopard 10.5.8)  MacBookPro 2Gb( 10.6.7) , Mac OS X (10.6.7), "Limit the Logs to the Bits above Binary Images."  No, Really
  • BDAqua Level 10 Level 10 (114,845 points)
    Currently Being Moderated
    Apr 25, 2011 1:05 PM (in response to Ralph Johns (UK))

    Well, quit Mail for sure, use Webmail to chack and/or add/move the folders in WebMail.

     

    Then disconnect from the Internet, start Mail & see if you can correct it while offline.

     

    Not certain, but this can fix myriad Mail problems...

     

    Safe Boot from the HD, (holding Shift key down at bootup),  it will try to repair your Disk Directory while the spinning radian is happening, so let it go, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, then move these folder & file to the Desktop.

     

    Move this Folder to the Desktop...

     

    /Users/YourUserName/Library/Caches/Mail/

     

    Move this file to the Desktop...

     

    /Users/YourUserName/Library/Mail/Envelope Index

     

    Reboot.

     

    >I tried receating the Folder called (Google MAil) All Mail in the second IMAP Account but I am having trouble with the parathenses.

     

    Not clear here, but did you try to make that box "On my Mac" then drag it to the Gmail box?

  • BDAqua Level 10 Level 10 (114,845 points)
    Currently Being Moderated
    Apr 25, 2011 3:13 PM (in response to Ralph Johns (UK))

    In Mail, Right Click on that errant Account, choose Get Account Info, what Folders does it list?

     

    BTW, one IMAP account of mine Shows Backets, but I did not put the Brakets there... seems some auto feature.

  • Ernie Stamper Level 8 Level 8 (37,455 points)
    Currently Being Moderated
    Apr 26, 2011 5:59 AM (in response to Ralph Johns (UK))

    Ralph,

     

    Can you confirm whether the folder you inadverdantly created shows up via webmail access -- I doubt that it does, and I suspect some interference with the IMAP accounts and the universal index, along with trying to do a sync from the cached account folders that cannot be carried out.  Force a reindexing by deleting the Envelope Index. With IMAP or Exchange accounts, forcing reindexing requires removing the account folders. See:

     

    http://docs.info.apple.com/article.html?path=Mail/4.0/en/14019.html

     

    This procedure is the same for 10.5.8, btw.

     

    Ernie

     

    Message was edited by: Ernie Stamper

  • Ernie Stamper Level 8 Level 8 (37,455 points)
    Currently Being Moderated
    Apr 26, 2011 9:26 PM (in response to Ralph Johns (UK))

    Reason that is the case is that without removing the IMAP/Exchange account folders, the reindexing addresses both the messages on the server and any copies of the same messages in the local cache for the account, and confusion results.

     

    Ernie

  • Gil Friend Calculating status...
    Currently Being Moderated
    Dec 25, 2012 12:56 PM (in response to Ernie Stamper)

    Ernie,

    The link you posted (http://docs.info.apple.com/article.html?path=Mail/4.0/en/14019.html)  takes me to a generic Apple Support page, not a specific article. Do you have a more current pointer to it? (I have the same problem.)

    Thanks,

    Gil

  • Ernie Stamper Level 8 Level 8 (37,455 points)
    Currently Being Moderated
    Dec 25, 2012 1:14 PM (in response to Gil Friend)

    What version of OSX?  Apple seems to have handled the problem differently in Lion and Mountain Lion, and have removed the advisory to which I pointed.  If you are using Mail in Leopard or Snow Leopard, I can assist despite the loss of the link.

     

    Ernie

  • Gil Friend Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 25, 2012 1:54 PM (in response to Ernie Stamper)

    10.6.8

  • Ernie Stamper Level 8 Level 8 (37,455 points)
    Currently Being Moderated
    Dec 25, 2012 2:11 PM (in response to Gil Friend)

    Who is the provider of the IMAP account. and that you are infact dealing with an IMAP account?  I ask to assertain whether it is likely that all messages have remained on the server.  With some you could merely Remove the IMAP account, quit and relaunch Mail and add it back, and have it properly access and reindex all the messages, having repaired the Index file at the time you removed the account.

     

    But if you also require that one or more POP accounts be reindexed, you may need further instruction.  I am about to leave the computer shortly for serveral hours.  When I return, I can fully explain methods and filenames to look for.

     

    Ernie

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