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How and what.

816 Views 7 Replies Latest reply: Apr 28, 2011 8:37 AM by seventy one RSS
seventy one Level 6 Level 6 (8,510 points)
Currently Being Moderated
Apr 27, 2011 5:05 PM

The new set up has many good points but I see no set of explanations of how to do things.   For example …

1   Is there some benefit to the poster if I mark someone's post 'like' … and what is that benefit?.   

2   And how do you use the emoticons?

3   The search box does not seem to throw up a section dealing with MAIL … which with the previous system

was allied to discussions about the OS you were using; Snow Leopard etc.

4   Or are general matters like these in some form of directory that I have yet to find?    If so, where is it?

  • babowa Level 7 Level 7 (22,095 points)
    Currently Being Moderated
    Apr 27, 2011 5:15 PM (in response to seventy one)

    See if I can answer the first two of your questions:

     

    1. No benefit of any kind to the poster except that if it gets enough "votes", the topic may  wind up in the right hand column under "top" or "liked" - I believe it is to mimic Facebook; you simply indicate that you liked the answer. I've decided to ignore it because I don't care for popularity contest - but that is my personal opinion.

     

    2. If you want to insert an emoticon, click on the one of your choice and it should show up pretty much instantaneously. 

  • skalicki Level 5 Level 5 (4,420 points)
    Currently Being Moderated
    Apr 27, 2011 5:31 PM (in response to seventy one)

    As for #3 and #4, you're correct that the appropriate place to post such a question is in the Community concerning the OS you are using.  So for using Mail in Snow Leopard, you would post here.

  • babowa Level 7 Level 7 (22,095 points)
    Currently Being Moderated
    Apr 27, 2011 11:18 PM (in response to seventy one)

    You're welcome and thanks for the feedback!

  • R C-R Level 6 Level 6 (13,830 points)
    Currently Being Moderated
    Apr 28, 2011 7:00 AM (in response to seventy one)

    Regarding the search box, the initial search does indeed treat everything as if it was in one big pot. It is more work than perhaps is necessary, but once the search result screen appears you will get a "More options" item appearing just below the search term you used, & clicking on it reveals an option to "Restrict to a Community, Project or Group."

     

    Start typing in it & will offer you choices. For instance, type "Support" & it will suggest "Apple Support Communities." Choose that & your search should be limited to that community.

     

    You can also click the "Search Tips" item to get a page describing various ways to format your search query for best results.

     

    However, don't set your hopes too high. I entered the text "how do you use the emoticons" from your initial post in the search box, added quotes around it to limit it to that exact phrase, & then limited the search to "Apple Support Communities." Not only did it not find your post, one of the two posts it did find was not even in Apple Support Communities.

     

    Perhaps the search feature will work better in the future, but for now you are probably better off using Google.

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