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Time Machine Dead??

194485 Views 1,146 Replies Latest reply: Aug 19, 2013 7:35 AM by Landshark2007 RSS
  • Carlos A Calculating status...
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    Mar 17, 2011 3:32 PM (in response to Ari Tikka)
    Our Time Capsule 1 TB just died. The lights turn on for a second and the drive spins for a few and then everything powers off. Darn. I really like Apple and this is not what I expect from their hardware.
    Mac OS X (10.6.5)
  • Elengul Calculating status...
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    Mar 18, 2011 11:16 AM (in response to Carlos A)
    I must admit, I'm concerned about this as I just hit 19 months on my 1TB TC and it has been flaky lately. It goes to an amber light rather frequently (every couple of days) and I have to unplug it to get it to restart. (The same thing has been happening with my Airport Express, which has the same fully-encapsulated/no heat dissipation design.) It also makes noise on occasion (sometimes loudly) and it runs hot, even though it sits on top of my cabinet with nothing around it and a coaster under it to get most of the device off the surface, even if just a little.

    So, do I need to just buy a new router and network drive now so I can avoid the pain of losing my backups? (I already have a raid drive attached for my important files, but I use the TC as a backup for my Time Machine and I'd rather not lose it.)
    Time Capsule 1TB, Mac OS X (10.6.6)
  • LaPastenague Level 7 Level 7 (32,795 points)
    Currently Being Moderated
    Mar 18, 2011 1:12 PM (in response to Elengul)
    Elengul wrote:
    I must admit, I'm concerned about this as I just hit 19 months on my 1TB TC and it has been flaky lately. It goes to an amber light rather frequently (every couple of days) and I have to unplug it to get it to restart. (The same thing has been happening with my Airport Express, which has the same fully-encapsulated/no heat dissipation design.) It also makes noise on occasion (sometimes loudly) and it runs hot, even though it sits on top of my cabinet with nothing around it and a coaster under it to get most of the device off the surface, even if just a little.

    So, do I need to just buy a new router and network drive now so I can avoid the pain of losing my backups? (I already have a raid drive attached for my important files, but I use the TC as a backup for my Time Machine and I'd rather not lose it.)


    A flaky backup device is a total failure.. backup devices that you cannot trust is useless.
    The newer version TC with Delta power supplies die in exactly this way.. the flextronics supplies died suddently and without warning.. The delta are kinder.. you have been given notice. Move all that data today.. yesterday would be better.
    If you have applecare on any Mac products, get it replaced. Otherwise exchange the internal to external power supply.. Repair of the delta supply is perhaps a no goer. And I am a lot more trusting of external supplies now.

    If you need someone to help you check with local repairer.
    http://sites.google.com/site/lapastenague/a-deconstruction-of-routers-and-modems /apple-time-capsule-repairers
    Apple treat it as a sealed unit.. as unrepairable. Even if they cost $400-500.. bad luck.. 18months .. good enough.. to them it is a consumable.
    emac, Mac OS X (10.4.11), Loads of the wrong sort!!
  • finmark54 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 19, 2011 4:34 AM (in response to blenderman345)
    Add me to the list .... dead as a doornail
    MacBook Pro late 2009, Mac OS X (10.6.5), iPod 5th gen 3G iPhone Time Capsule 1 TB 30" cinema display
  • TV Man Level 1 Level 1 (25 points)
    Currently Being Moderated
    Mar 19, 2011 7:17 AM (in response to finmark54)
    Well, just this morning my 500TB TC can be added to this long, sad and growing list of power failures. Working like a charm last night - feet up this morning. My serial number is not in the range, but I have a Genius Bar appointment in 45 minutes. This should be interesting.
    MBA 13", Mac OS X (10.6.6)
  • TV Man Level 1 Level 1 (25 points)
    Currently Being Moderated
    Mar 19, 2011 3:42 PM (in response to TV Man)
    UPDATE: Went to my Genius Bar appointment which lasted all of 10 minutes. The Apple guy plugged it in, saw no power, discovered it was well out of warranty and still replaced the unit! Way to go Apple. Now do this for the rest of the people who have TC's die.
    MBA 13", Mac OS X (10.6.6)
  • ccavaliere Calculating status...
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    Apr 27, 2011 12:05 PM (in response to TV Man)

    Was your TC Serial Number within the range that Apple warranties? I did not get anything close to service that good. I still have the $300 TC that I use as a paperweight.

  • Takashi Yamamoto Calculating status...
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    Apr 27, 2011 11:56 PM (in response to blenderman345)

    Add me to the list. At least I got 34 months out of mine. Better than average it appears. Now I have to figure out how to rig up a new source so I can extract the data.

  • davidtone Calculating status...
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    Apr 28, 2011 10:11 AM (in response to blenderman345)

    My TC isn't dead - but it soon will be if I have anything to do with it, - it just decided to dump all my backup for the last year, and then tell me it doesn't have enough space to back up anymore files. Out of 500GBs I am left with 27GB of space.

  • Bob Timmons Level 9 Level 9 (75,625 points)
    Currently Being Moderated
    Apr 28, 2011 10:54 AM (in response to davidtone)

    Your Time Capsule is hardware. Time Machine, which is software, tells the Time Capsule what to do.

     

    You have a Time Machine issue. As such, you may do better to post in the Time Machine forum.

     

    https://discussions.apple.com/community/mac_os/mac_os_x_v10.6_snow_leopard?categ oryID=263

     

    Click the "Refine this list" button and then select Time Machine

  • davidtone Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 28, 2011 12:03 PM (in response to Bob Timmons)

    I am not really interested if it is a software or hardware issue, what I am interested in is the fact your product does not work.

     

    You are obviously an Apple man with over 19,000 posts, maybe you can spend a little more of your time providing a few answers than telling us all what do do

  • Bob Timmons Level 9 Level 9 (75,625 points)
    Currently Being Moderated
    Apr 28, 2011 3:08 PM (in response to davidtone)
    what I am interested in is the fact your product does not work.

    You are not speaking to Apple, they are not here. I'm a user, just like you who has had difficulties with Time Machine...just like you. I go to the Time Machine forum when I have problems with Time Machine, because the Time Machine experts are there.

     

    If you have a specific hardware or networking question with the Time Capsule, we'll try to help. Other than simple "How do I setup Time Machine" questions, this is not the place to find answers to complex issues like you are experiencing.

     

    If I directed you to the proper forum and you don't want to go there for possible resolution, I have no more ideas to help you other than other Mac forums. I hope that you find resolution to your issue promptly.

  • EdAllMighty Calculating status...
    Currently Being Moderated
    May 11, 2011 7:29 PM (in response to blenderman345)

    Just got home to a dead Time Capsule/Machine. I've had cheap $30 routers last longer than this.  This is not cool both as a Router and Backup device (I've had it for about 1.5 years now).

  • LaPastenague Level 7 Level 7 (32,795 points)
    Currently Being Moderated
    May 12, 2011 12:18 PM (in response to EdAllMighty)

    18months is right on schedule.. and yes the lifespan can be woeful..

    If you have AppleCare on any computer Apple will replace it. I doubt it is covered by extended warranty but you can always ask.. if they have any shame at all they would replace it.

    Otherwise they can be repaired.. I have too many posts already but just google for tc repair.

  • adam_sweden_gbg Calculating status...
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    May 13, 2011 7:28 AM (in response to blenderman345)

    Exactly the same problem for me. It worked for about 26 months, so I guess I got more than the usual 18. Still, I think a backup device should last more than this...

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