1 2 Previous Next 24 Replies Latest reply: Jul 4, 2011 7:05 AM by jawen
andreiknox Level 1 Level 1 (0 points)

I've recently updated to the latest version of the iOS firmware, and as soon as I connected my phone to my home WiFi, it didn't work. It connects fine, but the WiFi icon never pops up - it's always the 3G one. I also did a speed test, and it seems that my phone connects strictly via 3G, no matter what. I've tried this on another WiFi network, and it's the same thing. What can I do?    


iPhone 4
  • 1. Re: WiFi issue on 4.3.3.
    D0GG Level 3 Level 3 (935 points)

    Try doing a Hard Reset

     

    Hold the Home button and the Power button until the white Apple logo comes up on screen. Then release the buttons.

     

    REMEMBER! Hold the buttons until you get to the Apple logo. Do not let them go when the "swipe to turn off screen" comes up or when the screen goes black… Wait for the white Apple logo then release the buttons.

  • 2. Re: WiFi issue on 4.3.3.
    andreiknox Level 1 Level 1 (0 points)

    Nope. I did it twice, but no luck.

     

    Btw, I also did a reset this morning, and I still have the issue.    

  • 3. Re: WiFi issue on 4.3.3.
    HellRider Level 1 Level 1 (10 points)

    Delete your home WIFI and re setup the same WIFI again on the phone. This should allow the phone to fine tune whatever within to match your network setting.

    If problem continue, send phone to Apple for WIFI diagnostic.

  • 4. Re: WiFi issue on 4.3.3.
    Caseyrose Level 1 Level 1 (35 points)

    Turn cellular data off in settings on the iPhone but keep wifi on.

    Just because the icon does not appear doesnt actually mean its not connected

    As long as you have a tick next to the network in the iPhone... and the IP address is not 169.254.XXX

  • 5. Re: WiFi issue on 4.3.3.
    andreiknox Level 1 Level 1 (0 points)

    This does solve the issue, temporarily. But as soon as I turn Cellular Data on again, it "takes over" instead of the WiFi. This really bugs me, I don't want to keep switching the settings as I come and go... But Thanks, Caseyrose, even though it's not a fix, this does work.

     

    EDIT: I don't know if I checked wrong the first time or what happened, but it doesn't work. With cellular data turned off, I can't even access WiFi. I'm beginning to hate this update.    

  • 6. Re: WiFi issue on 4.3.3.
    Caseyrose Level 1 Level 1 (35 points)

    Hmmm interesting...

    maybe if you go into the iPhone settings>Wifi> Then find the name of the network>

    1) Has it got a tick next to it?

    2) If it does and you tap on the blue arrow> Does it have an ip address?

    3) If it does what is it>

    4) You can "Forget this network" or "renew lease"

     

     

    How far away from the router are you?

  • 8. Re: WiFi issue on 4.3.3.
    andreiknox Level 1 Level 1 (0 points)

    1) Yep.

    2) It does.

    3) It's 169.254.x.x. Don't know much about IPs, but isn't this the network one?

    4) I can, I tried both options.

     

    The router is in the same room as I am. That's not the problem - in the past, I could get a reception from the building's parking lot.

     

    I've also tried resetting my network settings, as soon as I found the problem. Again, didn't work.

     

    The links are all a bit pointless. "Make sure the router works", "turn wifi off and on again". Tried everything.

  • 9. Re: WiFi issue on 4.3.3.
    Caseyrose Level 1 Level 1 (35 points)

    That IP Address is a self assigned IP Address...

    This means.... Its not going to work.

     

    Its not connecting properly to the router,

    can any other device in the house connect to the router?

    Laptop etc?

     

    You may need to try some router troubleshooting...

  • 10. Re: WiFi issue on 4.3.3.
    andreiknox Level 1 Level 1 (0 points)

    I'm currently connected to the router with my laptop, it works fine. The phone worked perfectly right up to the moment I updated to 4.3.3. So my guess is... that's the problem.     

  • 11. Re: WiFi issue on 4.3.3.
    maciejka Level 1 Level 1 (0 points)

    I think I have the same issue... HTC phone is sill working well and Iphone after 4.3.3 upg stopped getting ip address on the wifi

  • 12. Re: WiFi issue on 4.3.3.
    Caseyrose Level 1 Level 1 (35 points)

    Ah goodness,

    There is not much more that i can suggest other than a restore as a new device and test with your home network...

    That would confirm a hardware or software issue.

     

    This must be so frustrating

  • 13. Re: WiFi issue on 4.3.3.
    andreiknox Level 1 Level 1 (0 points)

    It is, really frustrating. Frankly, a clean restore would really bug me - I've got lots of stuff saved on the phone, and don't want to spend hours repeating the settings. Oh well, I guess this is just something I'm going to have to live with.         

  • 14. Re: WiFi issue on 4.3.3.
    Caseyrose Level 1 Level 1 (35 points)

    You can backup your information and get it back later But for testing purposes you need to have nothing on the iPhone except for the wifi settings.

     

    http://support.apple.com/kb/HT1414?viewlocale=en_US

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