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WiFi issue on 4.3.3.

5127 Views 24 Replies Latest reply: Jul 4, 2011 7:05 AM by jawen RSS
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andreiknox Calculating status...
Currently Being Moderated
May 5, 2011 12:41 AM

I've recently updated to the latest version of the iOS firmware, and as soon as I connected my phone to my home WiFi, it didn't work. It connects fine, but the WiFi icon never pops up - it's always the 3G one. I also did a speed test, and it seems that my phone connects strictly via 3G, no matter what. I've tried this on another WiFi network, and it's the same thing. What can I do?    

iPhone 4
  • D0GG Level 3 Level 3 (935 points)
    Currently Being Moderated
    May 5, 2011 12:42 AM (in response to andreiknox)

    Try doing a Hard Reset

     

    Hold the Home button and the Power button until the white Apple logo comes up on screen. Then release the buttons.

     

    REMEMBER! Hold the buttons until you get to the Apple logo. Do not let them go when the "swipe to turn off screen" comes up or when the screen goes black… Wait for the white Apple logo then release the buttons.

  • HellRider Calculating status...
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    May 5, 2011 1:39 AM (in response to andreiknox)

    Delete your home WIFI and re setup the same WIFI again on the phone. This should allow the phone to fine tune whatever within to match your network setting.

    If problem continue, send phone to Apple for WIFI diagnostic.

  • Caseyrose Level 1 Level 1 (35 points)
    Currently Being Moderated
    May 5, 2011 2:25 AM (in response to andreiknox)

    Turn cellular data off in settings on the iPhone but keep wifi on.

    Just because the icon does not appear doesnt actually mean its not connected

    As long as you have a tick next to the network in the iPhone... and the IP address is not 169.254.XXX

  • Caseyrose Level 1 Level 1 (35 points)
    Currently Being Moderated
    May 5, 2011 3:05 AM (in response to andreiknox)

    Hmmm interesting...

    maybe if you go into the iPhone settings>Wifi> Then find the name of the network>

    1) Has it got a tick next to it?

    2) If it does and you tap on the blue arrow> Does it have an ip address?

    3) If it does what is it>

    4) You can "Forget this network" or "renew lease"

     

     

    How far away from the router are you?

  • Caseyrose Level 1 Level 1 (35 points)
    Currently Being Moderated
    May 5, 2011 3:08 AM (in response to Caseyrose)
  • Caseyrose Level 1 Level 1 (35 points)
    Currently Being Moderated
    May 5, 2011 3:24 AM (in response to andreiknox)

    That IP Address is a self assigned IP Address...

    This means.... Its not going to work.

     

    Its not connecting properly to the router,

    can any other device in the house connect to the router?

    Laptop etc?

     

    You may need to try some router troubleshooting...

  • maciejka Calculating status...
    Currently Being Moderated
    May 5, 2011 3:32 AM (in response to andreiknox)

    I think I have the same issue... HTC phone is sill working well and Iphone after 4.3.3 upg stopped getting ip address on the wifi

  • Caseyrose Level 1 Level 1 (35 points)
    Currently Being Moderated
    May 5, 2011 3:38 AM (in response to andreiknox)

    Ah goodness,

    There is not much more that i can suggest other than a restore as a new device and test with your home network...

    That would confirm a hardware or software issue.

     

    This must be so frustrating

  • Caseyrose Level 1 Level 1 (35 points)
    Currently Being Moderated
    May 5, 2011 4:10 AM (in response to andreiknox)

    You can backup your information and get it back later But for testing purposes you need to have nothing on the iPhone except for the wifi settings.

     

    http://support.apple.com/kb/HT1414?viewlocale=en_US

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