1 2 3 4 Previous Next 51 Replies Latest reply: Oct 7, 2011 1:18 PM by Kurt Lang
igmackenzie Level 4 Level 4 (2,285 points)

For a number of years now, it has been a real pain having to login every time I come to these forums.  Other forums I use have the usual 'keep me logged in' option.   Why does it not work that way here?  I thought that with the recent format change, that issue would have gone, but no.


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  • 1. Re: Why can I not be kept 'signed in'?
    Klaus1 Level 8 Level 8 (44,495 points)

    Once you have logged in you stay logged in until you close Safari or other browser.

     

    We have never been able to log in automatically on the Apple forums - for security reasons.

  • 2. Re: Why can I not be kept 'signed in'?
    Don Archibald Level 10 Level 10 (101,155 points)

    Hi, igmackenzie -

     

    Yep, it is annoying.

     

    The login result is stored in a session-only cookie on the member's machine. As long as the browser is not quit, the member should stay logged in. Quitting the broswer deletes that cookie, and so at their next visit the member must login again.

     

    Years back this was discussed with the Mods who ran the forums. As I recall, their response was that it was done for reasons of security. Apparently there had been some instances where a member's machine had been accessed by someone else, who used the member's account to post drivel of one kind or another in the AD forums. The response was to mandate login for each session, and include a denial of auto-login. It's been that way ever since.

     

    Apparently that concern still exists, and so there's been no change.

     

    Yes, if someone walks away from their machine with the browser still running, anyone walking by can access ASC using the owner's account. Not much can be done about that - there is some burden on each of us to exert reasonable effort to guard our data and accesses. Although no one has physical access to my machines other than myself, I still have a habit of quitting all apps before leaving a machine for a while.

  • 3. Re: Why can I not be kept 'signed in'?
    igmackenzie Level 4 Level 4 (2,285 points)

    Thanks guys, but frankly I'm struggling to see why the Apple forums should require any more security than other corporate ones which give the user the choice whether to remain logged in or not.  Especially when you consider how quickly unwanted posts get deleted here.

  • 4. Re: Why can I not be kept 'signed in'?
    Harmonica_Lessons Level 1 Level 1 (15 points)

    I couldn't agree more. I hope something is done about this. It's very annoying, I believe I've had to log in 3 times today.

     

    Dave

  • 5. Re: Why can I not be kept 'signed in'?
    ~Bee Level 7 Level 7 (30,775 points)

    ig --

     

    Since the "new and improved" ASC launched in March, seems like when a poster fails to make any movement in the Boards here for 30 or so minutes, they get logged out. Our hosts have not stated whether or not this is on purpose.  They have been asked many times.  It could be a bug or a feature.  Right now, we don't know which.

  • 6. Re: Why can I not be kept 'signed in'?
    R C-R Level 6 Level 6 (14,175 points)

    IIRC, when the new ASC was first launched, just like with the old AD users were logged out when they quit the browser, but not automatically after a period of inactivity. The auto logout behavior appeared after a month or so, around the same time a few other changes were made, like including location info under a user's avatar in replies.

     

    The period of inactivity before auto logout is triggered is not fixed. Usually, it is around 30 minutes but at times it is substantially longer. (For example, on at least one recent occasion, I was surprised to see that I had not been logged out after about 2 hours of inactivity.)

     

    I suspect this variable logout behavior is related to the load placed on the ASC servers by logged in users. Each logged in user requires a certain amount of server-side resources to generate "on-the-fly" things like user-specific lists of new-to-them content, customized home page views, & so on. Supposedly, the site had to be switched to the newer version of the site software because the old version's outdated server management system could not keep up with the sharply increasing use of the site.

     

    So my theory is that the new software purges inactive user sessions from the servers when the load reaches some critical point to prevent them from overloading.

  • 7. Re: Why can I not be kept 'signed in'?
    CT Level 6 Level 6 (15,535 points)

    As some  of you may recall, a similar kind of problem was occurring with the old discussion software. That, I believe, was considered Bad, and was eventually fixed. So, hopefully the same will happen here.

     

    charlie

  • 8. Re: Why can I not be kept 'signed in'?
    George Chapman Level 2 Level 2 (300 points)

    I'll add my voice to asking to stay logged in. This gets to be a pain.

  • 9. Re: Why can I not be kept 'signed in'?
    Ade Fowler Level 2 Level 2 (370 points)

    Add me to the list. It's the only forum where I have to keep on logging in. At least give us an option. Even Adobe can manage it!

  • 10. Re: Why can I not be kept 'signed in'?
    Michael Wasley Level 5 Level 5 (6,810 points)

    And another unhappy bunny here.

  • 11. Re: Why can I not be kept 'signed in'?
    brian_c Level 1 Level 1 (5 points)

    Agreed.  Having to log in repeatedly is a major PITA.

  • 12. Re: Why can I not be kept 'signed in'?
    gandalf Level 3 Level 3 (930 points)

    This password crap is getting to be a royal PITFA. Why do we need to login just to post a question? Not like we are here to steal anything...

  • 13. Re: Why can I not be kept 'signed in'?
    igmackenzie Level 4 Level 4 (2,285 points)

    I've said it before, but I just can't understand why this situation exists.

    On something like the dev forums, I can totally accept having to constantly login, but these forums, no.

  • 14. Re: Why can I not be kept 'signed in'?
    Klaus1 Level 8 Level 8 (44,495 points)

    Constantly logging in??

     

    Nothing has changed since I responded to you:

     

    Once you have logged in you stay logged in until you close Safari or other browser.

     

    We have never been able to log in automatically on the Apple forums - for security reasons.

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