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Help - I have a virus & can't uninstall software!!

956 Views 4 Replies Latest reply: May 7, 2011 5:47 AM by kimfromphoenix RSS
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May 7, 2011 5:27 AM

I got my Macbook Pro back last night and this morning I keep getting a message from a little red shield icon on the top "MacProtector" saying I have a virus and need to clean up my computer. I can't get rid of that icon or the message. I went into applications and it is there and tried the ctrl and selected but, can't put it in the trash.  Now I am getting pop ups from unsavory sites.  Please tell me what to do!!!  I have all my stuff saved on a separate disc if I need to just start from square 1 - I have no problem doing that if it will make all that stuff go away!!!!

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