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Protected PDF files

19621 Views 34 Replies Latest reply: Mar 18, 2014 5:06 PM by Jonny275 RSS
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Richard Winkleman Level 1 Level 1 (25 points)
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Apr 6, 2010 11:13 PM
Does anyone know how to view protected PDF? My school, University of Phoenix, uses text books that are protected PDF and I would love to use the iPad to read my textbooks. Any help would be appreciated.
MacBook Pro 2.16Mhz, Mac OS X (10.6.3), Max'd OUT!!!
  • pdmad Level 1 Level 1 (0 points)
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    Apr 7, 2010 9:32 PM (in response to Richard Winkleman)
    Hi, I am also a UOP student. The massive amount of reading is why I bought the iPad. I have also purchased 5 different apps that claim to open PDF files. The last of which was Readdle app and it claimed to open protected PDF files (Readdle by far the best app). The real problem is a conflict with Safari and our books. I also recently purchased a iMac and I had the same (black page issue) we have now, I changed the Mac to firefox browser and there is no issue now.

    What does work for now is copy and paste the PDF book in to a word doc. It takes time but then you have a portable and readable book. Personally I will be contacting the techs at school to deal with the conflict, it is to there benefit to fix the issue. I can't speak for you, but I would search for a new college before I give this iPad up. .

    My email at school is pnthrgrl add all the address stuff you have tagged to yours we can tag team the issue if you like.

    I hope this helps you..
  • Eddiyr Level 1 Level 1 (0 points)
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    Apr 11, 2010 9:17 AM (in response to pdmad)
    I am also UOP student, and i contacted the school and their reply was

    "At this time protected eBooks are not currently supported on the Apple
    iPad. This will be true until Adobe creates a version of Adobe Reader for
    those devices. However, unprotected PDF files should be accessible on the

    In order to be able to access our protected eBook files, you must have
    Adobe Reader installed as it is the only application that can unlock the
    documents. You may want to see about contacting Apple support or Adobe
    support to see if they plan to incorporate this software in the device in
    the future."

    So I am also looking for an app that will help work around this issue, if anyone knows of one please let me know.

    Pages will export a pdf, but will not read one. I have MyPDFs, GoodReader, PDFReader HD, all will read unprotected files fine. I also have iPDF which claims to be able to read protected file, but it is not capable of transferring file through itunes, only via internet, i tired using Dropbox with it, but is did not work. Any tips or suggestion would be greatly appreciated.
    MacBook ,iPad, iPhone OS 3.1
  • Jon Walker Level 6 Level 6 (17,520 points)
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    Apr 11, 2010 10:43 AM (in response to Richard Winkleman)
    Does anyone know how to view protected PDF?

    Such files can be viewed using any software or software managed device capable of being "registered" with a valid "Adobe ID." This currently includes software like Sony's Reader Library v3.1 and Adobe's own Digital Editions v1.7.2 and the compatible devices they can manage. At this time I know of no iPad PDF/ePub reader app capable of this but it might be worth your while to request Adobe to consider creating such an app for use on the iPad.

    2.66GHz 17" MBP 2.0GHz 3GB G5/533MHz 384MB G4 DeskTop/400MHz 384MB G4 Ti PB, Mac OS X (10.6.3), 60GB 5G iPod, 4GB iPhone, Nikon D-70, Nikon CoolPix 990, Sony HDR-HC3
  • DMangus Level 1 Level 1 (70 points)
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    Apr 11, 2010 10:53 AM (in response to Richard Winkleman)
    Worst comes to worst, unlock the file, lots of stuff explaining how and lots of tools to do so. Most probably work badly but it seems it's your only option.
    Apple, iPhone OS 3.1.3
  • SeanTheFetcher Level 1 Level 1 (0 points)
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    Apr 13, 2010 6:18 PM (in response to Richard Winkleman)
    I too purchased the iPad solely for use with school. The idea of reading my 200 pages a week on the iPad had me jumping to get one. So much for that. I cannot get anything to read the encrypted textbooks and have found no "cracking" software that works. What a waste. Luckily there are ways of getting around the posting online issues (see UOP website for an easy workaround) but the textbooks still have no solution. I ended up taking my iPad back because the one thing students would use it most for doesn't even work. Strange how the largest university in the United States was still completely overlooked by Apple, especially because they often mention how good it will be for students.
  • galdegal Level 1 Level 1 (0 points)
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    Oct 3, 2010 12:17 PM (in response to SeanTheFetcher)
    This thread goes back to April. Since then the iBooks app was added and I can read my plain PDFs just fine. But I am also a UoPhoenix student and cannot read their protected PDFs on my iPad. Anyone know if this has been resolved? I love the thing as a reader, sure wish I could open these.
    iPad 14 GB, Other OS
  • OziBattler Level 1 Level 1 (0 points)
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    Dec 8, 2010 7:55 PM (in response to galdegal)
    UOP now unlocks the chapters that you have to read so that they can be exported to the iPad. The second icon next to the chapter title (looks like a page with writing on it and a down arrow) is the unlocked PDF version.

    It would be good to have the whole book on the iPad, but I now spend my first day of class downloading each individual chapter to the iPad using the DropBox app. (I also spend time deleting the previous class' chapters...)
    iPad, iOS 4
  • R@yman Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 14, 2010 11:22 AM (in response to OziBattler)
    Many PDF documents can only be read by installing "file-open". However, I tried to download and install the mac version of file open. Guess what?... It did not work. There currently seems to be no plug in for reading pdf's that open with file open for this operating system.
    I am a mechanical inspection engineer, and wanted to use the iPad for reading my code books. I hold a licence for all my code books, norms and standards, and none of them can be read, because file open cannot be installed. It turns out, the iPad is only a nice to have gadget, nothing more nothing less. It looks nice on the outside, but has no inner character for professional use.
    laptopo, Windows Vista
  • sngglebnny Level 1 Level 1 (0 points)
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    May 10, 2011 1:11 PM (in response to Richard Winkleman)

    Its months later and still no fix to this.  But now, after I've purchased an iPad, University of Phoenix has posted a statement that protected pdfs cannot be downloaded to an iPad.  Had I known that beforehand, I would have gotten a laptop instead.

  • josettefromgermantown Level 1 Level 1 (55 points)
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    May 10, 2011 1:53 PM (in response to sngglebnny)

    Try using the read online option. You can do chapter by chapter.

  • sngglebnny Level 1 Level 1 (0 points)
    Currently Being Moderated
    May 11, 2011 11:15 AM (in response to josettefromgermantown)

    Not all course material can be read online; for example, RES/342 course material is download only.  But, I found the solution after combing the UoP PhoenixConnect threads.  PDF Reader Pro ($9.99) has been updated and now reads protected pdf.  This news saved my iPad, because I was definitely ready to put it up on eBay.  The thing is wonderful...wonderful with its apple products, but incredibly imperfect with its failure to integrate with other companies.

  • NavyGex Level 1 Level 1 (0 points)
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    Nov 30, 2011 9:06 PM (in response to Richard Winkleman)

    Anyone using this app and how well does it work?

  • Bombditty Level 1 Level 1 (0 points)
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    Jan 26, 2012 8:01 PM (in response to NavyGex)

    I am also a UOP student  who was fustrated because i could not use my iPad to read my textbook that were password protected.  I had purchased two other apps and they did not work.  Per the prior post i purchased the PDF Reader Pro ($9.99) and I am very happy to say IT WORKS. :-)

  • Bombditty Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 26, 2012 8:14 PM (in response to Bombditty)

    Note:  you are able to view the text using PDF Reader Pro but you will not be able to do any annotation such as highlighting :-(.

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