1 2 3 Previous Next 41 Replies Latest reply: May 14, 2011 6:05 AM by arnie Go to original post
  • 15. Re: What happened to the forums?
    Dimaxum Level 5 Level 5 (5,980 points)

    Hi,

     

    This is for everybody who complaining about the NEW interface of the Apple Discussion Forum.

     

    I agree that I have to get use to it to ... but there is nothing you can change about it not now and not in the future. It has no use to sent feed back to Apple to complain about the new looks of this Forum. I suggest to get use to it and enjoy the possibility to get in contact with other Apple users to support them or ask for help.

     

    I'm sure that after a while you love this Forum as before ...

     

    See you on the Discussion Board ...

     

    Domaxum

  • 16. Re: What happened to the forums?
    dechamp Level 4 Level 4 (3,495 points)

    I disagree with just about every thing you said about what I can do, or how useless my feedback will be. Apple will pay attention to areas on this board that need attention or cause the most confusion.

     

    Sure, there are changes in the interface that I've had to track down, like where to go to look at different aspects of the board, and turning off the email notifications. Still there are other areas that will directly affect the usefullness of any assistance provided, like ordering my comments from 6 weeks ago to the top of the list, the second item is from 1 day ago, the third from 4 days ago, the 5th from 2 weeks ago, and the rest that are in some order that can not be determined. This sort of tracking can't be good for anybody.

     

    If Apple decides to modify their interface then that's their business. If they make changes that makes it difficult for me to carry on a thread and see when there are replies, then that's their business also. They usually treat their business pretty well with well thought out design decisions and adjust them as needed by feedback perceptions.

  • 17. Re: What happened to the forums?
    cory.gagliardi Level 1 Level 1 (0 points)

    pointm wrote:

     

    how do I search just on the snow leopard forums?

     

    I found you can do this by typing in your search and waiting for the results to pop up.  Then press Only for Mac...

    Picture 3.png

     

     

    If you are on the search results page already, click More Options under your search term and enter Mac OS X under Restrict to a Community

     

    Hope this helps.  I'm pretty turned around in the new AD, but overall I am pretty happy about it.

  • 18. Re: What happened to the forums?
    Julian Wright Level 7 Level 7 (34,850 points)

    To get an ordered list of your last posts go to the personalised Your View page:

     

    https://discussions.apple.com/index.jspa?showpersonalized=true

     

    You can then customise the Your Content widget to show however many recent posts you want that you've participated in, in reverse chronological order.

  • 19. Re: What happened to the forums?
    pointm Level 1 Level 1 (20 points)

    Yes cory, I noticed that after playing around a little bit. I also found that I can personalize the layout and what appears on my page to my likings, which in turn can be better, after the headache of figuring out how to do it.

    We as humans hate changes just because, and this time I hate it, scrolling windows in the front page, fonts the size of a Matel toy, fonts didn't need to be bigger, we're not kids reading trying to read the life of Pluto. Whoever designed this, should be fired. Where is the elegance of the Mac experience, fading away if you ask me,.....

    who the heck needs bubble like forums?...is childish looking, this is Mac not Windows!.

    Anyways, after so many years of participation with different "screen names", I'm about to call it quits, the "simplicity and elegance of anything Mac" is fading......sad.

  • 20. Re: What happened to the forums?
    pvonk Level 6 Level 6 (13,685 points)

    The first time I went into Your View, I was totally lost - talk about intuitively challanged! 

  • 21. Re: What happened to the forums?
    thetidytiger Level 1 Level 1 (15 points)

    Why?... Change should be for the better - this ain't!

     

    Cumbersome & no longer intuitive. Before searches were simple - not now. Looks horrible and the bubbles use more screen space.

     

    My guess is the volume of posts will increase because folks just can't be bothered looking anymore AND there'll be a drop off in the number of users.

     

    Cynics would say it's just a ploy to stop people helping themselves so they opt for Care Plans.

     

    Really!

  • 22. Re: What happened to the forums?
    arnie Level 5 Level 5 (4,065 points)

    "..I suggest to get use to it.."

     

    why in the world would I need to get used to it??

     

    people who are able to help do it on their own time, last thing I need is to go thru some learning curve spending hours trying to figure out simplest things on the message board of all places.

     

    the concept is wrong and badly executed.

  • 23. Re: What happened to the forums?
    Tom in London Level 4 Level 4 (1,585 points)

    One of the things people overlook when they decide to update something is that they forget all the previous work that was done by others, in the past, to make the existing format successful.

     

    That seems to be what has happened here.

     

    All the good things about the old Apple Discussions have been messed about with, for no plausible reason, and all the new "features" just make it worse, not better.

     

    Maybe it's just that some Apple employees are worried about keeping their jobs. I can't think of any other reason why these non-improvements have been implemented.

  • 24. Re: What happened to the forums?
    Ron Yochum Level 1 Level 1 (120 points)

    I am pulling my ******* hair out about this freaking redesign.  I cannot even search within a specific area.  Who the **** designed this?  I cant find out how to use this.  Completely uselss garbage.  WHO IS LISTENING?  WHAT THE **** IS GOING ON HERE!!!!!

  • 25. Re: What happened to the forums?
    Tom in London Level 4 Level 4 (1,585 points)

    Yeah- and every time you add anything, make a comment, etc, you get sent back to the top of the thread. In other words, it's pretty much impossible for sentient beings to use these forums any more. I gave up and I only came in here because I got an email notification of Ron's message. And guess what? To add this response to Ron I had to log in (which lost me my place in the sequence of messages) so I went back and clicked on the link in the email, which sent me not *here* but back to the first message on page 1 of this thread.

     

    Bearing in mind the threads often go to 10 or more pages, this ridiculous behaviour makes it completely unfeasible to spend much time here.

     

    Oh and guess what else? when I'd finished typing this message and clicked to save it, once again I was sent way back to the top of the thread. Not to the message I'd just posted.

     

    This is pretty sad. I wonder what sort of person decided that these were improvements?

     

    Sayonara!

  • 26. Re: What happened to the forums?
    R C-R Level 6 Level 6 (14,180 points)

    Tom in London wrote:

    In other words, it's pretty much impossible for sentient beings to use these forums any more.

    I'm not saying it has been easy, but some of us are still using the forums, & I don't think we are all plants or other lower life forms.

  • 27. Re: What happened to the forums?
    Ron Yochum Level 1 Level 1 (120 points)

    Listed DUDE, Apple Discussions was a resource that was primarily used by folks that were faced with a problem (usually, from their perspective, causing stress, loss of data, a technical calamity, or just a general snafu).  They were searching for answers, and Discussions was clean, simple, to the point. 


    What we have now is some fools idea of merging Yahoo Answers / FaceBook / iChat all wrapped up in a convoluted design that only MICROSOFT would love.  Oh, by the way, the configurability options of this is on par with WindowsXP.  Convoluted, confusing, not helpful, completely UN APPLE and NOT THE THING you want to do when a persons tech life is imploding or they are having a problem.

     

    IF I have a problem, I want quick, fast, easy answers.  Now, where Discussions would be formatted concisely and to the point, now I have to scroll through a bunch of cartoon-like discussion iChat bubbles to read what I really came here for.  I DON"T WANT BUBBLEGUM, I want answers.


    BTW, the only reason Im responding to this thread is that I found it through GOOGLE, not APPLE.  I WILL NOT be participating in this messed-up puke inducing unnecessary redesign from this point forward.

  • 28. Re: What happened to the forums?
    R C-R Level 6 Level 6 (14,180 points)

    I understand quite well what discussions.apple.com is used for & what people want from it.

     

    What you may not understand is that the software that ran the site is an older, no longer supported version of the only suitable product for managing a site of this size, & that the site's ever increasing use was overwhelming it.

     

    There really was not much choice about it: either upgrade to the current version of the site management product or watch the site go off line more & more frequently until it was mostly unavailable to anyone.

     

    Things are far from perfect with the new design, but the ASC team is working hard to get the bugs out & implement the most requested features ASAP. But keep in mind that they have to take the site off line to update it, & together with the complexity of the system (which almost certainly runs on a large cluster), this means the changes will not come overnight.

     

    For now, if you need a quick answer, the best place to go is the "All Content" tab of the page you first see after signing in. Select a "community" (what were previously called forums) as indicated, & begin typing in your question in the box labeled "Ask Your Question." It isn't immediately obvious but as you type the question the site will begin to suggest topics (now called "discussions") that may already have the answer you need.

  • 29. Re: What happened to the forums?
    snifflesniffle Level 1 Level 1 (110 points)

    Good riddance. I find it hilarious that some people continue to complain about the new forums without providing constructive feedback and continute to threaten to leave but yet are still posting.

     

    What is needed is some constructive feedback so that Apple can help improve the forums. They are listening, but I'm sure they are tired of hearing of meaningless whining.

     

    Amen R C-R