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iphone 4 does not show as device (itunes or on mac)

5554 Views 7 Replies Latest reply: Apr 14, 2013 1:39 PM by avangari RSS
hotwheels 22 Level 1 Level 1 (0 points)
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May 14, 2011 7:02 PM

Hi All.


I am trying to desperately get everything together here as I have to take care of an emergency out of town.


My iPhone sync is not working in iTunes because the phone is not showing up as a Device (it is also not showing up on the computer). I have synced it before, though I just checked backups and it looks like these happened only once in march and once in april.


This seems to happen a lot.


I have tried shutting down iTunes a couple of times and I have tried unplugging the phone.


My understanding of the help is that I plug the phone in and then I start iTunes.


Can anyone help? Thanks.


- Jonathan


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