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new macbook pro 2011 weak and dropping wireless connection

232920 Views 965 Replies Latest reply: Jan 7, 2014 3:13 AM by BananaMacintosh RSS
  • Power.User Calculating status...

    "Nobody should just accept having a bad net... Do something , call / go to Apple...let them now...and let them do something to help! They will make effort... ONLY writing HERE is not enough!!!!!!"

     

    I think a better way is to spread this to their competitors. They will probably come up with a nice TV ad that Apple can't ignore.

  • Power.User Level 1 Level 1 (0 points)

    I simply diagree!

    You do not realize how many people here are reporting that ONLY MBP has this issue while ALL of their other devices, including other Apple products, have absolutely no problem with their current router. What is so special with MBP? I don't think it deserves a call for replacing a router that has absolutely no issues with other machines.

    If replacing the router is the only solution, it merely proves that Apple is selling inferior machines with limited compatability that cost much more than other machines - isn't this something we call 'rip-off' or 'fraud'?

     

    FYI, my settings are:

    (1) TrendNet TEW639GR

    (2) firmware is up to date

    (3) WPA2-PSK

    and I have this issue.

  • GreenTape Calculating status...

    yip well your an idiot, the problem is the laptop, not the router sooo replacing the router doesnt "fix" the problem...or are you saying that every single person thats bought a new MBP has a router with a "bug" in the firmware?

     

    even if this was a "fix" do you expect us to replace the routers at starbucks? uni? what about work? or how about the 100's of other places we want to use our laptops? you seem so on it, maybe you could just replace all the routers in the world out of your own pocket? or maybe get a job at apple so you can help them pass the buck.

  • AutoNerd Calculating status...

    I have been following this discussion for quite a while, I believe this problem worth us to spread it over twitter and open a facebook group to make Apple ackowledge the potential damage of its business.

  • GreenTape Level 1 Level 1 (0 points)

    havent checked but i'm sure theres heaps of facebook groups about how much apple ***

  • Raspo Calculating status...

    I have a brand new MBP and I'm experiencing the same problems.

    - the connection on the MBP is very weak and drops

    - the connection on the 4-years old pc next to it works fine

    - the connection on my ipodTouch works fine

    - when I switch to win7 with bootcamp, the connection works fine

     

    Is it a problem with the router?

    - No

    Is it a hardware problem?

    - No

    Is it a software/driver/firmware problem?

    - **** yes!

     

    On a € 2.149,00 laptop I expect the wireless connection to work.

  • thorsten_79 Calculating status...

    As I already wrote I have the same problem! Does any body know wether they would have to take it back, If they are not able to fix it? Mine is now 3 weeks old and If they can not fix it I do definitely not want to keep it for the next years. Its my working computer and I always work via wifi - which is with this machine def. not possible!

    So any experiences, whether they are at least fair and take that crappy thing back - or is it a legal thing and they have to take it back?

     

    Thorsten

  • lwrach Calculating status...

    This 2011 MBP has been dropping wireless internet connection intermittently since it was purchased in March. The router is a Belkin F5D7230-4. It has the latest firmware (A.00.11).

     

    The connection to the internet sometimes stops working during internet browsing. At other times the MBP fails to reconnect to the LAN after the MBP wakes up from sleep.

     

    When the connection stops during browsing, the Airport dropdown menu still lists the MBP as connected to the LAN, but no internet sites will load, and pinging the router fails. Turning the Airport off and on again brings up a window asking for the network password, but no matter how many times the password is entered, a "Connection timeout" message is the only result. (I get the same persistent 'connection timeout' message on those occasions when the MBP will not connect on awaking from sleep.)

     

    As with other posters, other (non-Mac) laptops connected via ethernet to the same network never lose connection.

     

    The only workaround seems to be to use another machine connected to the LAN to change the wireless channel. However, that only works until the MBP has another dropout, then the wireless channel has to be changed again. Sometimes that can happen several times in the same hour.

     

    I've just tried installing the software updates mentioned in the last few pages of this thread. I'll report back if, as has happened for some other people, the updates resolve anything.

  • lmjlars Calculating status...

    Hi,

     

    I have been following this thread for quite some time now. Sometimes hopeful and sometimes in dispair. However, I have found a solution that seems to be working for my MBP 2011. My MBP did show the same symptoms as discussed here. Every now and then lost connection to my Belkin F5D7130 access point, with WPA enabled. If AirPort was switched off and then on again, the MBP reconnected and everything worked fine for a couple of minutes.

     

    I upgraded to the latest firmware, but the problem still remained. I then decided to actually do some testing and started to change settings on my Belkin AP. (I have several other laptops at home, running windows XP, and Ubuntu, no problems at all with them and the AP. No computers on my network use dynamic IP, including the MBP).

     

    The things I have done are:

    - Switched off Turbo mode on the AP (it still operates on 54g auto mode).

    - Changed to channel 1 (from 11) on the AP.

    - Upgraded AP firmware to the latest UK-firmware (although i live in Sweden).

     

    After having done this, the MBP is stable and has decent pings and speed.

     

    I hope this can help at least someone. Ill keep following this very interesting thread.

     

    Best of luck to you all.

     

    /Lars

  • mepmep Calculating status...

    Hi, this is what I did to get it working with my Airport Extreme (AE). I had the same types of problems that everyone else seem to report with this machine (dropping connections, packets being lost, slooooow internet connection etc). After checking all settings in the router I decided to start changing channels in the AE (had it fixed on channel 11). Saw an article on the internet (can't remember where) that suggested changing between channels 3, 6 and 11 (as suggested by Apple support) until the computer was in working condition again. In my case channel 6 was the winner! Fortunately for me it works at the office without me having to do any changes...

     

    /Anders

  • yozhbk Level 1 Level 1 (0 points)

    Its not that the update didnt work. The ping times are improved (or masked to be improved) but take that same machine and start a very large local transfer and see what happens to your pings, or any other application running, such as remote desktop, cord, vnc or even regular streaming, internet. The latency showen in pings are almost gone, but real issue still remains on all machines.

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