Skip navigation

Confidential "internetaccounts access group" request

15509 Views 33 Replies Latest reply: Dec 7, 2013 9:01 AM by EmilyRuth RSS
1 2 3 Previous Next
LGGeiger Level 1 Level 1 (0 points)
Currently Being Moderated
May 17, 2011 10:54 AM

Not for the first time, Mail is flashing a request, "Mail wants to use your confidential information stored in "InternetAccounts Access Group" in your keychain.  Do you wan to allow access to this item?"


There are three choices - Always Allow, Deny and Allow. 


Before I grant the Always option, I'd like to know more about what this is and why I have to choose to do it?  Seems Mail won't work unless I do, because if I simply pick Allow, it continues to flash the request.


I checked the Support Knowledge Base and nothing turned up.


Any ideas?

iMac, Mac OS X (10.5.1), Dual Core Intel
  • g_wolfman Level 4 Level 4 (1,110 points)
    Currently Being Moderated
    May 17, 2011 11:11 AM (in response to LGGeiger)

    Dialogs like that usually refer to a specific keychain item being accessed (in this case, named InternetAccounts Access Group, evidently).  I'd suggest going into your keychain (Keychain Access is in the /Applications/Utilities folder) and seeing what the item is exactly.


    My guess would be that it's related to some web-mail account you have set up in Mail, but that the Keychain item is oddly named...but by all means, you should check the item yourself.

  • g_wolfman Level 4 Level 4 (1,110 points)



    Unfortunately, I can't remember the last time I got one of those I also can't remember all the details of what they contain.  Is there a "details" switch that let's you get any more info about the process when the dialog shows up?


    InternetAccounts Access Group doesn't seem to have any google results either...which is odd.  It's rare that google is not your friend (for searches).

  • noondaywitch Level 6 Level 6 (8,130 points)

    A new one to me, also. I would err on the side of caution and deny.

  • Austin Kinsella1 Level 6 Level 6 (11,505 points)

    What mail accounts have you set up?

  • g_wolfman Level 4 Level 4 (1,110 points)
    Currently Being Moderated
    May 18, 2011 10:12 AM (in response to LGGeiger)

    What info is under the "Details" disclosure triangle?  Might provide something useful.

  • g_wolfman Level 4 Level 4 (1,110 points)

    I know you said you've tried using the search function...have you tried just selecting "All Items" in the Bottom-Left sidebar and then sorting everything alphabetically?


    Basically, as far as I can tell, Mail want to access something in your login keychain with the name "InternetAccounts Access Group".  And I realize this isn't new information...but applications don't request information from the security service unless there's a setting they need that's in a marked security field (like a password). 


    Similarly, the security service doesn't pop a dialog box unless there's actually a keychain item that corresponds to the request (well, technically it could, but it would be a different dialog box asking for the password and offering to store it...)


    Quite honestly I can't see how this item couldn't be present in the keychain...if it's not there then I'm stumped.

  • Austin Kinsella1 Level 6 Level 6 (11,505 points)
    Currently Being Moderated
    May 19, 2011 10:54 AM (in response to LGGeiger)

    Hmm. I have several mail accounts (but no imap) but none of them have anything like "InternetAccounts Access Group"


    Out of curiosity, you could quit Mail, then drag the login.keychain (I think that's it) from Library/Keychains in your Home folder to the Desktop, restart Mail and see what happens. Afterwards put it back again.

  • Austin Kinsella1 Level 6 Level 6 (11,505 points)

    LGGeiger wrote:


    Austin, I tried your suggestion and when the login.keychain file was on my desktop, Mail was asking for passwords and put all my accounts offline.  When I went into Preferences (where the request has been coming) it did not show up.



    Why not give it the passwords?

1 2 3 Previous Next


More Like This

  • Retrieving data ...

Bookmarked By (2)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.