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Helpful answers
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May 22, 2011 3:02 PM in response to Kenneth Herndonby Appaloosa mac man,Here is the link to owners manuals for troubleshooting tips. I will check on the service software for additional tips.
http://docs.info.apple.com/article.html?artnum=50128
Start with chapter 6 of the pdf.
Also, just some general info here:
https://discussions.apple.com/message/1914080#1914080
Jim~
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by Grant Bennet-Alder,May 22, 2011 3:25 PM in response to Appaloosa mac man
Grant Bennet-Alder
May 22, 2011 3:25 PM
in response to Appaloosa mac man
Level 9 (60,904 points)
DesktopsI think there are postscript commands that can do that. If you accidentally sent it a bogus command, it may be struck in that mode. But don't panic yet. Cycle the power (leaving it off for a few minutes). If it is still happening when you power it up again, THEN you should start worrying.
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May 22, 2011 5:56 PM in response to Grant Bennet-Alderby Kenneth Herndon,Your my hero. I had earlier restarted the printer right after turning it off and still had the problem. After having it off for several hours while I was out, I restarted and the startup page came our normal. You will probably be pleased to know that a to be paid after solving the problem tech on "just answer.com" gave up. Another knowledgable person on another tech site also gave up. Since the printer has been working well for 17 years, I hope to get another 5 or 10 year before a good printers become cheaper than the Laserwriter's cartridge cost.
Many Thanks.