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All mounted volumes erased when system crashed during XCode install

5779 Views 22 Replies Latest reply: Jun 12, 2011 12:29 PM by harv47 RSS
  • MNavarra Level 1 Level 1 (0 points)
    Same here.
    Purchased and installed XCode from the App Store. Entire disk wiped out. Thanks god I was backing everything up on a wifi-connected Time Capsule, that was not touched. Nevertheless, after having paid and installed one of the most important Apple applications (I am talking about XCode here, not iBanana), I think that what happened is A SCANDAL that I have never seen in my life, not even when I was using Windows.
    Apple should address this as soon as possible. Or we could think of a class action, I cannot believe this! I just can’t get it. An entire hard drive DESTROYED in seconds because of an Apple application. I will never ever try to reinstall it again.
    iMac late 2008, Mac OS X (10.6.7), 4 GB RAM
  • Frustrated Dylan Calculating status...
    Has anyone heard anything from apple? I didn't when I submitted a support request. Maybe somebody needs to let the AppleInsders and MacRumors type sites know so that this can get some press. Seems like a big deal to me, maybe it's affecting such a small minority of people that Apple just doesn't care.
    MacBook Pro i7, Mac OS X (10.6)
  • jdotson4335 Calculating status...

    I too experienced this, on April 10. I took it to the Apple Store, where the Genius said he had not heard about it, nor could he find anything on the internal engineering forums when he checked. He did believe me, though, after seeing the posts a simple Google search pulled up.

     

    I would hope that someone is working on this at Apple to the point of at least informing their own tech support people. They wouldn't even have to acknowledge fault -- just acknowledge that something is erasing hard drives and be sure to have backups in place before attempting to install.

     

    I too am trying to run Data Rescue 3. I had to order a new drive to put everything on, though.. I have no idea right now what if anything I've lost, but my biggest concern is the photos and videos.

     

    I'm a huge Apple fan and stockholder, but this is absolutely inexcusable that they would not even acknowledge this issue and cause people to continue to lose data.

  • jhelgeland Level 1 Level 1 (0 points)

    I know I still haven't heard anything from Apple!

  • harv47 Level 1 Level 1 (10 points)

    The $4.95 version 4.0.2 from the Mac App Store installs without problems. There are some suggestions involving old installers from previous versions that you should read before installing. See

     

    http://developer.apple.com/support/xcode/

  • jhelgeland Level 1 Level 1 (0 points)

    Who in their right mind would try another install after the code wiped all their hard drives? Apple has acknowledged the issue (in the upgrade notes for the next release) but still has not done anything to compensate people for their losses. Seriously.

  • harv47 Level 1 Level 1 (10 points)

    I fully sympathize with your point of view. But you must be aware that Apple's lawyers did a good job of covering their corporate *ss. Their agreements (which you agree to) include disclaimers against everything but a planetary collision or the next Ice Age.

     

    It would be excellent customer relations if they compensated those who lost everything on their systems. But just trying to decide what constitutes fair compensation would be a nightmare, and would set a precedent they definitely don't want.

     

    Bottom line: it ain't gonna happen.

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