1 2 3 4 5 Previous Next 68 Replies Latest reply: Jun 23, 2011 11:29 AM by Ralph Johns (UK) Go to original post
  • 30. Re: 9: invalid cookie supplied Unknown status code: 9
    buz Level 4 Level 4 (1,185 points)

    Experimenting. FWIW I never log out 'specifically' - I'll Quit Safari or whatever.

     

    So I'm signed in and the invalid cookie is back in the list. I delete the cookie. I sign out. I Quit Safari. Relaunch Safari. Go to apple.com/support and click the Communities link. I sign in no problem. I sign out. I bookmark the page I'm signed out to (Main ASC page). Restart Safari. Use my bookmark and sign in .... no problem .... myacinfo INVALID cookie nowhere, for that matter there isn't a myacinfo cookie at all.

     

    Hope I'm not hallucinating again.

     

    EDIT ... Yup, seems to be fixed. I even quit Safari without signing out, relaunched, used the bookmark .... np .... still no myacinfo cookie.

  • 31. Re: 9: invalid cookie supplied Unknown status code: 9
    Michael Wasley Level 5 Level 5 (6,810 points)

    PB G4 1.67, 10.4.11, TenFourFox 4.0.1

     

    I encountered this for the first time on my PB this afternoon. I cleared all cookies and the problem seems to have gone away.

     

    What I have noticed is that whereas I used to remain logged in until quitting the browser I now have to log in after the PB has been sleeping with the browser open.

  • 32. Re: 9: invalid cookie supplied Unknown status code: 9
    b noir Level 9 Level 9 (71,995 points)
    What I have noticed is that whereas I used to remain logged in until quitting the browser I now have to log in after the PB has been sleeping with the browser open.

     

    Yes, I'm noticing that too in both IE 8 and Safari for Windows 5.0.5 on XP pro SP3, Michael.

  • 33. Re: 9: invalid cookie supplied Unknown status code: 9
    Michael Wasley Level 5 Level 5 (6,810 points)

    I'm also noticing that when I do log in I don't go to my personalised page and a previously working bookmark won't take me there. Logging in a second time does take me there.

  • 34. Re: 9: invalid cookie supplied Unknown status code: 9
    Stuart Goldberg Level 2 Level 2 (155 points)

    It's my assumption that Apple is aware of this problem and working on it? I know no one knows for sure, but is it a reasonable assumption that if I do nothing and just sit back and wait, Apple will fix in a few weeks?

  • 35. Re: 9: invalid cookie supplied Unknown status code: 9
    rccharles Level 5 Level 5 (5,370 points)

    Stuart Goldberg wrote:

     

    It's my assumption that Apple is aware of this problem and working on it? I know no one knows for sure, but is it a reasonable assumption that if I do nothing and just sit back and wait, Apple will fix in a few weeks?

    I think they are working on this.  How login works seems to be changing daily.

     

    It would be nice if Apple was a little more open on the status of the forums.  Apple is a very mum company, so it is not in there nature to be open.  It think with these forums there isn't a business advantage to be mum.  The reverse is probably true because without acknowledgement from Apple we assume they don't care about the poor state of these forums.

     

    I assume the were trying to fix a "feature" were if you didn't logout when you quit the browser you stayed logged in the next time you used the browser.  I thought this was great.  It's a pain to login. In the old forum I stayed login for weeks!   All good things must come to an end. 

     

    Robert

  • 36. Re: 9: invalid cookie supplied Unknown status code: 9
    japamac Level 7 Level 7 (24,390 points)

    Error 9 invalid cookie is back.

  • 37. Re: 9: invalid cookie supplied Unknown status code: 9
    PieroF Level 5 Level 5 (4,275 points)

    Well, not with me. It has been working at least for a couple days now...

  • 38. Re: 9: invalid cookie supplied Unknown status code: 9
    Badunit Level 6 Level 6 (10,815 points)

    It did it to me today. First time.  I clicked the "sign in" link twice, that's the only thing I did that was not normal.  Reset Safari (cookies, cache and a few other things but probably only required clearing the cookies) and all is well again.

  • 39. Re: 9: invalid cookie supplied Unknown status code: 9
    PieroF Level 5 Level 5 (4,275 points)

    Still works with me (Mac OS 10.5.8 Safari 5.0.5)

    Ten days ago I had the problem consistently together with the INVALID cookie. Now the problem and the INVALID cookie disappeared...

     

    Piero

  • 40. Re: 9: invalid cookie supplied Unknown status code: 9
    the tall Level 1 Level 1 (0 points)

    Still having this problem..... Apple hasn't fixed it then?

  • 41. Re: 9: invalid cookie supplied Unknown status code: 9
    Ralph Johns (UK) Level 9 Level 9 (67,500 points)

    Came across this tread today.

     

    Had the issue 2 days ago.

     

    Presumed it was cookies and spent time reviewing my Firefox ones.

    Did not spot any that said they were invalid.
    Delete many Apple ones then restarted Firefox. (A simple Restart of Firefox did not work)

     


    8:57 PM      Sunday; June 5, 2011

     

     

     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb( 10.6.7)
     Mac OS X (10.6.7),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • 42. Re: 9: invalid cookie supplied Unknown status code: 9
    Francine Schwieder Level 6 Level 6 (19,040 points)

    Evidently not fixed, I just had it for the first time, same cookie mentioned by others. I deleted it and immediately was able to log in. I had gone to log in as usual, and got the spinny wheel, forever. Went to one of the Communities by way of a bookmark, and tried to log in from there. Just loading and loading and never finishing. Tried again and got the error page. After that every attempt to go anywhere in ASC gets the error page. Found this page with Google, but could only go to the error page with the link. Thank heaven Google had the page cached!

     

    And, of course, I expect I'll be logged out automatically as soon as I stop actively doing something for a few minutes. Apple hasn't fixed that either.

    Francine

  • 43. Re: 9: invalid cookie supplied Unknown status code: 9
    Ronda Wilson Level 8 Level 8 (40,690 points)

    Well, I had that cookie error notification exactly once. I did not delete any cookies. I just tried a moment later, and was back in.

     

    These messages are spurious. They don't mean anything (except maybe what a busy signal on the phone means).

  • 44. Re: 9: invalid cookie supplied Unknown status code: 9
    babowa Level 7 Level 7 (23,300 points)

    Not fixed - it just took me 20 minutes of trying to log back in (after having no problems about 2 hours ago). First the invalid cookie (on Firefox). Deleted cookies, history, cache. No dice. Tried Safari - same problem. The only way I was finally able to sign in was to go to one of my email notifications, click on "view full discussion", get to that thread and then click on sign in.