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metadata problems after update

41837 Views 205 Replies Latest reply: Jun 7, 2011 3:30 PM by stevejacobson RSS
  • Buckethead82 Calculating status...
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    May 12, 2011 1:58 PM (in response to stevejacobson)

    Oh that's good news. That's the ideal scenario for displaying the tags. Looks like I might downgrade to 10.1.1 if no iTunes update comes out soon sorting this.

     

    Right, I think we've established that:

     

    iTunes 10.1.1 - No problems (outputs short dsc tag below artwork, and long dsc whilst movie playing on ATV2)

    iTunes 10.2.2 - Outputs the short dsc tag to both fields on ATV2

     

    ATV2 4.3(4.2.1) - Doesn't display description tags

    ATV2 4.2.2 - Description tags working again

  • stevejacobson Calculating status...
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    May 12, 2011 2:03 PM (in response to Buckethead82)

    Just to clarify:  When I used iTunes 10.1, I never had any issue with descriptions not displaying properly on the ATV2 no matter the version.  ATV2 4.2.1 worked flawlessly (displaying descriptions) when running 4.2.1 and iTunes 10.1.  FYI:  Going back to 10.1 can be an a** pain!  You'll have to delete your iTunes library and start over.

  • Buckethead82 Level 1 Level 1 (15 points)
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    May 12, 2011 2:14 PM (in response to stevejacobson)

    Ah ok, so the problems were just between iTunes 10.2.2 and ATV2 4.3(4.2.1). The new ATV2 update has sorted it's issue, and we just need an iTunes update now...

     

    Yeah, I'm aware of that. It wouldn't be too painful, as all my media is stored externally, with all artwork embedded, so it's just a case of dragging and dropping the folder into iTunes, and letting it scan it all in again, 10mins max.

  • stevejacobson Level 1 Level 1 (0 points)
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    May 12, 2011 2:19 PM (in response to Buckethead82)

    Yeah, and that's what makes this discrepancy so confusing for me.  Instead of focusing on just displaying the descriptions on the ATV2 (with the new software - 4.2.2), Apple should fix iTunes.  Once iTunes is fixed, both the ATV2 and iPad will display metadata correctly and they wouldn't need to push only ATV2 updates.

     

    Again, me guessing here, but it's almost like everyone at Apple isn't on the same page (iTunes team, mobile team, ATV team etc).

  • Buckethead82 Level 1 Level 1 (15 points)
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    May 12, 2011 2:31 PM (in response to stevejacobson)

    It's a strange one, but both the ATV2 and iTunes required a fix. So we await the iTunes fix now....

     

    Yeah, I think you're right there.

  • conradh Calculating status...
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    May 17, 2011 3:00 PM (in response to phoe66)

    No issues at all. Only problem is that iTunes is looking for the meta data field "Description" You all have filled in the meta-data field "Long Description"

     

    Use Subler to add the extra "Description" field and you are fine.

     

    I checked my whole library, hundreds of movies and series. They are all fine. Showing nicely the meta-data like Actors, genre, HD Movie, rating etc etc on thr aTV2

     

    Conrad

  • stevejacobson Level 1 Level 1 (0 points)
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    Jun 7, 2011 12:21 PM (in response to Buckethead82)

    @ Buckethead82

     

    I just tested iTunes 10.3 and I have some good news...the problem has been fixed!!  All descriptions are now working correctly (both sort and long) on the Apple TV 2, iPad and iPhone thanks to the new version of iTunes.

  • tsdesigns Calculating status...
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    Jun 7, 2011 1:15 PM (in response to phoe66)

    Yes the problems do seem to have been addressed on all fronts, but it seems like its not that easy. Anything I’ve added in the interim seems to only describe the short descriptions on movies or no descriptions for TV show on the iPad. Not a huge deal. Mostly a hassle, but I’m glad the fixed it.

  • stevejacobson Level 1 Level 1 (0 points)
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    Jun 7, 2011 2:47 PM (in response to tsdesigns)

    @ tsdesigns,

     

    Just out of curiosity, did you upgrade from iTunes 10.2 to 10.3?  I think that might be your problem (10.2 was a mess).  See if this corrects your problem:  remove an item (movie for example) from your iTunes library then re-add it into 10.3.  See if the descriptions start working on your ATV2, iPad etc.

  • tsdesigns Level 1 Level 1 (0 points)
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    Jun 7, 2011 3:26 PM (in response to phoe66)

    I upgraded to 10.3 but everything I added while using 10.2 isn’t showing long descriptions on my iPad for both movies and TV shows. But this was a helpful suggestion (I tried is and it worked fine) because I can just drag it out of iTunes and then back in and it works fine. I thought I had to retag everything I’ve added in the last few months, but this is much simpler so thanks!

  • stevejacobson Level 1 Level 1 (0 points)
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    Jun 7, 2011 3:30 PM (in response to tsdesigns)

    @ tsdesigns

     

    No worries, I'm glad it worked out!  I'm just happy Apple got iTunes working correctly again!!  Let's hope version 10.4 and later doesn't reintroduce the problem again.

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