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Unable to update iPhoto and other iLife products

326 Views 4 Replies Latest reply: Jun 15, 2011 9:00 PM by zijohn RSS
zijohn Calculating status...
Currently Being Moderated
Jun 9, 2011 12:34 AM

Hi,

I bought a MacBook Air last year, which came with iLife pre- installed.

The iPhoto version is 9.1.1.

But for some reason I can't get auto update for it.  I tried to register it, hoping that this may solve the problem, but it requires a MPN number which I don't have.

I also tried to download the updates from Apple online download, they would not install.

 

Can anyone help resolving this problem? Any suggestions.

Many thanks.

 

John

  • LarryHN Level 9 Level 9 (54,895 points)
    Currently Being Moderated
    Jun 9, 2011 8:57 AM (in response to zijohn)

    Registration is not required for updates

     

    Software update requires that the applications be exactly where and how they were originally installed - no name changes and no moving to a different location including inside a folder - they must be loose at the root level of the applications folder

     

    Typically this error is caused by people "tidying up" their applications folder - if you have just pur it back and run software update

     

    LN

  • LarryHN Level 9 Level 9 (54,895 points)
    Currently Being Moderated
    Jun 9, 2011 11:47 PM (in response to zijohn)

    Quit iPhoto and to to the iPhoto library (by default in your pictures folder) - right click (control click) on it and select show package contents - find the folder named import (on importing) and drag it to the desktop - DO NOT MAKE ANY OTHER CHANGES - launch iPhoto and you will be fine.

     

     

    Open the import(ing) folder and if there is nothing in it that you need move it to the trash and empty the trash

     

     

    LN

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