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Unable to update iPhoto and other iLife products

326 Views 4 Replies Latest reply: Jun 15, 2011 9:00 PM by zijohn RSS
zijohn Calculating status...
Currently Being Moderated
Jun 9, 2011 12:34 AM


I bought a MacBook Air last year, which came with iLife pre- installed.

The iPhoto version is 9.1.1.

But for some reason I can't get auto update for it.  I tried to register it, hoping that this may solve the problem, but it requires a MPN number which I don't have.

I also tried to download the updates from Apple online download, they would not install.


Can anyone help resolving this problem? Any suggestions.

Many thanks.



  • LarryHN Level 9 Level 9 (54,895 points)
    Currently Being Moderated
    Jun 9, 2011 8:57 AM (in response to zijohn)

    Registration is not required for updates


    Software update requires that the applications be exactly where and how they were originally installed - no name changes and no moving to a different location including inside a folder - they must be loose at the root level of the applications folder


    Typically this error is caused by people "tidying up" their applications folder - if you have just pur it back and run software update



  • LarryHN Level 9 Level 9 (54,895 points)
    Currently Being Moderated
    Jun 9, 2011 11:47 PM (in response to zijohn)

    Quit iPhoto and to to the iPhoto library (by default in your pictures folder) - right click (control click) on it and select show package contents - find the folder named import (on importing) and drag it to the desktop - DO NOT MAKE ANY OTHER CHANGES - launch iPhoto and you will be fine.



    Open the import(ing) folder and if there is nothing in it that you need move it to the trash and empty the trash





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