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41823 Views 130 Replies Latest reply: Dec 9, 2013 3:29 PM by ciricmc17 RSS Branched to a new discussion.
  • George Curt Fiedler Calculating status...
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    Feb 5, 2011 3:49 AM (in response to Annorax64)
    That did it - thanks! I had my 1st generation macbook air into the shop - the hard drive was replaced. I live in Japan. So the problematic image is a worldwide issue. It's shocking they haven't fixed this or addressed it yet. In the least, they need to send emails to the folks that had their systems repaired recently.
    MacBook Air, Mac OS X (10.6.6)
  • audi22 Calculating status...
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    Feb 9, 2011 6:56 AM (in response to Robi1958Mo)
    The above solution also worked for me. My issue was probably caused by using Carbon Copy Cloner to clone old MBP to a new Air.
    MacBook Air, Mac OS X (10.6.6)
  • wdavis1798 Level 1 Level 1 (0 points)
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    Feb 25, 2011 2:32 PM (in response to Annorax64)
    I have the same problem. Ist generation MacBook Air. HD was replaced a few months back because first one crashed. However, I do not have the

    /Library/Preferences/SystemConfiguration/NetworkInterfaces.plist file anywhere on my computer.

    In fact, I don't even have the SystemConfiguration folder. Anything else I can try?
    MacBook Air, Mac OS X (10.6.6), iPhone 4
  • wdavis1798 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 25, 2011 3:00 PM (in response to wdavis1798)
    Never mind. I dug a little deeper and resolved the problem with the solution offered above. Many thanks.
    MacBook Air, Mac OS X (10.6.6), iPhone 4
  • Susan Rolfe Calculating status...
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    Feb 25, 2011 3:52 PM (in response to wdavis1798)
    What did you do? I can't find the file either...
    MacBook Air (1st Gen), Mac OS X (10.6.6)
  • mjaindl Calculating status...
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    Mar 13, 2011 3:22 PM (in response to wdavis1798)
    Where did you find this file? I can't find it and don't have a system configuration folder

    Message was edited by: mjaindl
    macbook air
  • mjaindl Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 13, 2011 4:49 PM (in response to mjaindl)
    If you're like me you have many "Library" directories on your mac

    To fix this issue you need to choose the one under Macintosh HD - > Library -> Preferences -> SystemConfiguration -> NetworkInterfaces.plist

    Deleting the NetworkInterfaces.plist file and rebooting worked for me
    macbook air
  • s0198hb Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 22, 2011 1:05 PM (in response to Annorax64)
    i have tried that and i still cant get it to work any ideas
    mac book pro, Mac OS X (10.6.6)
  • ahostmadsen Level 2 Level 2 (270 points)
    Currently Being Moderated
    May 2, 2011 9:07 AM (in response to s0198hb)

    Same problem. MacBook Air, HD crash, reinstalled OS at Apple, and then "no GUID is available..."

     

    I tried to delete the NetworkInterfaces.plist, but after that it didn't recognize my airport! So, I copied the NetworkInterfaces.plist back, and now my airport works, but App Store does not. Any ideas?

     

    I checked what is inside file (using prefsetter), and there is an entry for ethernet, airport, and firewire. Of course, the MacBook Air does not have firewire, so perhaps that's the problem?

  • nkatariya Calculating status...
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    May 6, 2011 12:13 PM (in response to ahostmadsen)

    I am having the same issue and when I deleted the preference file, my airport card would not respond.  I did remove the firewire preference, with no success.  Just wondering if anyone else has any ideas?

  • ahostmadsen Level 2 Level 2 (270 points)
    Currently Being Moderated
    May 9, 2011 10:54 PM (in response to nkatariya)

    It worked, after all! I went to the Genius bar, and had them try out what was in this thread (they hadn't seen the problem before). The only reason I didn't do it myself was that I was worried about the missing airport after deleting the file. But that's not a problem. Just delete all network interfaces in the network preferences, and then manually add an airport.

  • srizvi1 Level 1 Level 1 (10 points)
    Currently Being Moderated
    Jun 11, 2011 8:34 AM (in response to ahostmadsen)

    I'm dealing with this "No GUID is available. Contact Support for assistance" error while trying to download an app from the app store.  I went into System Preferences -> Network, deleted everything, hit apply, then put just airport back in there and hit apply.  I started up the App Store again but am still getting the error again when I try to download an app

  • ahostmadsen Level 2 Level 2 (270 points)
    Currently Being Moderated
    Jun 11, 2011 10:51 PM (in response to srizvi1)

    You have to delete the file "Macintosh HD - > Library -> Preferences -> SystemConfiguration -> NetworkInterfaces.plist" then restart the computer. After that you can manually delete/add network interfaces.

  • bripab007 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jun 23, 2011 6:20 PM (in response to ahostmadsen)

    Ittttttt's baaaaaaccckk!

     

    I had this problem when I upgraded to 10.6.6, the first version of OS X with the new App Store. Followed these instructions (or some like it somewhere else) and all was well until today.

     

    Upgraded from 10.6.7 to 10.6.8 this evening, getting the error again, attempted this fix but to no avail.

     

    The one thing I noticed is that, after deleting the networkinterfaces.plist and rebooting, when I re-add my network adapter back in, it automatically remembers my preferred wi-fi network and password. For some reason, I'm thinking it did not remember those things when I had to perform this fix the first time many months ago.

  • Hawkan_1977 Calculating status...
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    Jun 24, 2011 1:49 AM (in response to Broostar)

    By removing the file "NetworkInterfaces.plist", is there anything special that I ought to be extra aware of?

    What is "NetworkInterfaces.plist" basic purpose?

     

    The only problem is with AppStore in my case.

     

    Thanks in advance

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