Currently Being ModeratedJun 11, 2011 11:08 PM (in response to lutra)
Have a look at this thread from a few days ago: https://discussions.apple.com/message/15356378#15356378
The poster had similar problems and although we didn't figure out what was causing the problems using a third party scanning program at least enabled the scanning function - which was cheaper than buying a new printer.
Currently Being ModeratedJun 12, 2011 11:43 AM (in response to rkaufmann87)
Hello -- It is connected to my I-Mac via USB. I am running OS 10.5.8 presently. I have had this printer since I bought the I-mac a few years ago. And up to now all has run well. Recently, I began to experience some blinking lights -- CANCEL button, RESUME button and CARTRIDGE buttons -- along with a big E in the copy field area. I changed the print cartridges as one was low. AND it ceased to copy or scan, although it will print from Internet and computer. Since the printer is no longer under warranty, I went to the HP site and found a page to go through all scenarios of blinking lights. Tried all solutions for that and nothing changed. I then went through all solutions suggested for Scanner problems........ finally ending up doing a reset of the printer, uninstalling the HP and reinstalling it (downloaded from HP site). That has made no change either -- scanner/copier is doing nothing. I am just curious now if it is a hardware problem and the scanner/copier is kaputt!
I REALLY DO APPRECIATE your input!
Currently Being ModeratedJun 12, 2011 11:55 AM (in response to lutra)
OK thanks for the information. I suspect it is a hardware problem however let's try doing a complete re-install. First I would recommend unistalling any software you downloaded from HP's web sit. You may need to contact HP to see if they have an uninstall routine. Then in System Preferences - Print & Fax highlight the printer on the left then click the - symbol below. Then disconnect the printer cable from the printer and turn the printer off.
Next I would recommend Repair Disk Permissions in Disk Utility. Then do a SMC reset and restart in Safe Mode to clear some caches. Then connect the printer to the computer via USB and turn it on. Leopard should detect it as a new printer. Then test it. If Leopard doesn't detect it as a new printer post back and you can try to install it in the Print & Fax preference.
- Shut down the computer.
- Unplug the computer's power cord and all peripherals.
- Press and hold the power button for 5 seconds.
- Release the power button.
- Attach the computers power cable.
- Press the power button to turn on the computer.
- Shut down the computer.
- Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
- Turn on the computer.
- Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
- Hold the keys down until the computer restarts and you hear the startup sound for the second time.
- Release the keys.
Currently Being ModeratedJun 12, 2011 1:26 PM (in response to lutra)
I keep a document on my computer with the instructions to the SMC and PRAM resets to easily copy and paste into threads.When I pasted it into your thread I didn't edit out the PRAM reset. In your case I don't think a PRAM reset would help but you're welcome to do one if you wish.