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Intermittent Wifi issues with iPad 2 and WiFi

810523 Views 1,703 Replies Latest reply: Apr 15, 2014 8:19 AM by Oktay74 RSS Branched to a new discussion.
  • felizhcmc Calculating status...
    Currently Being Moderated
    Jun 12, 2011 12:41 AM (in response to FastBikeGear)

    In my opinion it's software issue because I was able to use my iPad 2 on the first few weeks it as purchased, before iOS upgrade was released. After I upgraded it, I already noticed the wi-fi signal became weaker and much weaker on the latest iOS upgrade, which is the 4.3.3.

  • barryfromhalling Calculating status...
    Currently Being Moderated
    Jun 12, 2011 12:11 PM (in response to sjobalia)

    It's not the iPads it's our wireless routers took mine to apple and iPad 2 worked fine no problems got back home and it happened again kept loosing signal so reset the wireless router and worked fine ever since

  • BillyGerent Level 1 Level 1 (0 points)

    Plenty of people have tried the reset everything as well as many other things with no success. Good luck to you if yours is still working, but sadly, it isn't a cure-all.

  • hpfromblk Calculating status...

    I don't think it's the router issue.  I tried with 2 different brand of router, disable mixed mode etc... and reset everything (ipad, router) to basic -  the problem still exist.   Very frustrating and hope Apple going to cure the issue soon.  I have no wifi issue with all other devices - It's definitely the apple issue on this one.

  • fretmeister Calculating status...
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    Jun 12, 2011 8:48 PM (in response to sjobalia)

    I highly doubt this is a router issue as well, I have tried 3 different routers.  They all work perfectly fine with all other devices, laptops, game devices, other portable devices etc...  I've tried a lot of different setting in the router as well, N only, mixed, wep, wpa etc etc... 

  • martalucky3 Calculating status...
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    Jun 12, 2011 9:36 PM (in response to sjobalia)

    Crazy, but ever since I posted in this thread I have not had any more issues??? I know, I said it's crazy. Now.... I just saw my screen get brighter (iBooks open,reading, moved from bright room to a darker room), and I remembered someone posting about the automatic brightness being a wifi cure, so....I made sure to stop and note the wifi symbol and you betcha'...it was fluctuating! WTH?! I went into settings and turned this option off. Now my wifi strength is all the way. Random.

  • zoooooooooooook Calculating status...
    Currently Being Moderated
    Jun 12, 2011 9:44 PM (in response to sjobalia)

    I have been having the same issues.  I had my iPad for a few weeks, and then all of a sudden it has a difficult time getting a WiFi signal. It doesn't even show more than two bars 12 feet from the router!  Nothing changed about my network and all my other devices work just fine, including an iPhone.

  • WantToLike IPad Calculating status...
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    Jun 13, 2011 1:45 AM (in response to sjobalia)

    I have tried a few things. Here is a log:

    - removed the magnetic cover and tried - no improvement in situation

    - changed to static address as suggested in some posts - no improvement in situation

    - changed the router settings to only b/g mode from fixed mode. This improves the situation. While there is a need to restart the wifi on my iPad2 after waking it from sleep, the intermittent dropping has almost disappeared. It happened only once in the last one week.

     

    Next attempt:

    - sounds crazy but I will maximize the brightness and try my luck. Anything to get this baby working.

  • jmaxon Calculating status...
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    Jun 13, 2011 7:30 AM (in response to sjobalia)

    Same issue for me too. I'm connected to a D-Link DIR-655 Extreme N router with Comcast internet. Even though the network bars remain displayed, the internet connection fluctuates. Very annoying when trying to watch a sreaming video or in the middle of sending an email.

     

    I've found that going to the settings and turning the wireless off and on helps to bring it back up, for a short time. Other times I need a full reboot. No other devices in my home have this issue, from IBM Thinkpad to a MyTouch 4G phone. There's something wrong with the iPad2 itself. Here's hoping it's software related and Apple gets on this and comes out with a fix, soon.

  • SiriusNet Calculating status...
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    Jun 13, 2011 11:46 AM (in response to sjobalia)

    Just an update on my iPad 2 Wifi issue:

     

    I wrote this post some time back:

    https://discussions.apple.com/message/15257549#15257549

     

    I used an outdated Wifi Netgear Wifi router. It works perfectly with my laptops running WinXp/Win7, Nokia N95 and Amazon Kindle. When I bought iPad2, I ran into several Wifi issues. So I was reluctant to change my Wifi router and kept waiting for an update from Apple. iOS 4.3.3 made the things worse

     

    Still I was hoping for an update from Aplle that 'supposedly fix the Power Save mode' or 'give optio to disable power save mode' as Windows has.

     

    But, a week back I bought an Samsung Galaxy S2. Guess what, even this had Wifi issues with my Netgear( though it was usable than iPad2)

     

    Concluded that, newer devices have some Wifi implementation that does not go well with some old router( even running the latest firmaware-but not having actual fix). Got a new router ASUS RT-N16 today.

     

    Both my SGS2 and iPad2 works great with the Wifi now.

     

    I suggest these options for those who have Wifi issue:

    1) Update the Wifi router's firmware

    2) If still problem persists change the router. This may sound crazy idea if other devices work as expected( like my situation befor buying SGS2)

    3) If iPad2 Wifi not even connects once in any wifi router, you have to contact Apple support to check harware/get replacement

  • FastBikeGear Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jun 13, 2011 1:50 PM (in response to LaundryCzar)

    LaundryCzar wrote:

     

    UPDATE:

    My replacement iPad has worked fine, knock wood, since I got it. I am convinced it was a hardware issue with the iPad and I would encourage everyone to:

    1. Give Apple the feedback.  http://www.apple.com/feedback/ipad.html .

    2. Ask for a replacement.

    I am convinced that if you are having consistent problems, it isn't your router. Get a replacement.

    At the very least everyone who has complained on this thread should post some feedback on the link LaundryCzar has provided above to 'stimulate' Apple to do something about this earlier than currently planned.

     

    I was hoping that Apple would come up with some fix in iOS 5 but I have been told that Apple attempted to address a work around for the WiFi incompatibility/connectivity issues in iOS 5 (due out very shortly) but have not been able to come up with a fix that doesn't impinge on other aspects of performance. I am not sure how good/honest my source is so I here's hoping that iOS 5 will help.

     

    He told me not to expect the WiFi incompatibility/connectivity issues to be addressed until the release of the iOS that coincides with the iPad 3 release. The iPADs will then apparently provide for full 802.11n support including support for the 40 Mhz channel so that we will finally be able to take advantage of the full performance of 802.11n instead of the castrated version we currently have. Sounds like they are going to use a new WiFi chipset in the iPad 3 then, as the current Broadcom chipset is incapable of using the 802.11n 40Mhz channel. Click here for more info on this.

     

    Does anyone know if any of the other tablets on the market support the 9802.11n 40MHz channel operation?

  • FastBikeGear Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jun 13, 2011 2:07 PM (in response to FastBikeGear)

    Am I missing something. Previously I could find the iPAD 2 listed on the WIFI Alliance compatibility list. Despite using the same chipset as the original iPad it was listed as compliant with 802.11n ratified standard while the iPad '1' was only listed as being compatible with the much earlier 802.11n draft standard.

     

    Has the iPAD 2 WiFi compliance certificate been pulled because I can no longer find its certification listed here?

     

    Am I looking in the wrong place?

  • jebfromdanbury Calculating status...
    Currently Being Moderated
    Jun 14, 2011 9:51 AM (in response to sjobalia)

    OK, now I finally have the iPad 2 working correctly!

     

    Yesterday I went out and bought a new router.  The old one is SMC Networks "Barricade N" SMCWBR14S-N4, which is an IEEE 802.11b/g/draft-n  Wi-Fi router.  It is a single band only, broadcasting at 2.4gHz only.  72Mbps max speed.

     

    The new one is a Netgear N600 WNDR3400, a dual band router, broadcasting at 2.4gHz and 5.0gHz.  It is an  IEEE 802.11b/g/n router, and note that's with the approved IEEE 802.11n standard.  300Mbps max speed.

     

    Since the Netgear was installed, the iPad2 has not dropped the connection at all, always coming on after sleep or idle periods.  It even faithfully reconnected itself after being not used overnight.  Whereas before, with the old  router, the Ipad2 would drop connection every time it went idle, sometimes even while reading lengthy news service articles within an app.

     

    The Netgear router generates 2 Wi-Fi connections, so I now have 2 network names, one name being appended with a "5g" to differentiate it from it's lower frequency brethern.  The iPad 2 has been picking up both signals, which show up in the Settings app, and choosing on it's own which one to use. 

     

    Other than setting up names and passwords on the router's server page, I have made no changes to it's default settings.  I use the wpa2-psk aes encryption.

     

    Needless to say, I am delighted. Though I will post new issues if any show up.  I still get this forum fed to my email account. 

     

    But, it seems that this dropped connection problem is solved for me at this point.

  • WebGeeksUnlimited Calculating status...
    Currently Being Moderated
    Jun 14, 2011 10:13 AM (in response to jebfromdanbury)

    I hope everyone understands that if your router is still draft N, that your vendor will have the latest firmware for the N standard without running out to buy new routers. Most routers can be updated and if they don't have an update from draft-N, I'd be asking why?

     

    In any case, the iPad2 should still work even with the draft-N in the router.

     

    I've have never seen a device so picky about the router ... clearly the iPad2 Wi-Fi hardware is flawed in some way. First Antenna Gate with the iPhone 4 with their silly work around, now the iPad2 with flakey Wi-Fi. With the products of late and the crappy fixes or excuses Apple has to fix design flaws is pretty sad.

     

    I truely doubt I will continue to buy Apple products if they can't get their act together, stop making excuses and actually fix the design flaws and stop getting people to jump through hoops to make their products work.

     

    The best one so far is support saying it will be fixed in the iPad 3 ... so given the iPad 2 is flawed, will I get the iPad 3 for free? That's a joke, Apple will make you pay for the Wi-Fi fix ... nice Apple, really nice.

  • Dixyburger Calculating status...

    Evening all. I've managed to over come my issues. Here's how.

     

    I logged onto my router and could see all the devices I expected to be attached listed but no sign of the iPad even though it had been assigned an ip.

     

    I renewed the lease on the iPad and refreshed the attached devices list but still no detection of the iPad.

    I set the router to G only mode and rebooted.

     

    On restart the iPad appeared in the devices list with an ip address and for the past 24 hours I've had no disconnects even when opened from idle over night and every so often hear the chime for incoming email.

     

    In short seems like the iPad and router needed a formal acquaintance unlike when connecting other devices like iPhone 4s.

     

    Hope this might help you guys out.  If not I wish you good luck.

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