Currently Being ModeratedJun 14, 2011 5:56 PM (in response to simpswim)
Try this, open energy saver preferences and uncheck the box for putting drives to sleep when idle, if the box is currently checked.
Currently Being ModeratedJun 14, 2011 6:43 PM (in response to simpswim)
I get this error message when I try to transfer files as well:
The Finder can’t complete the operation because some data in “Example_File.mov” can’t be read or written.
(Error code -36)
Currently Being ModeratedJun 16, 2011 6:58 AM (in response to Eric Ross)
Thanks for your help.
I tried that but the drive will still eject itself randomly at times.
I contacted Western Digital about this and they say it might be a problem with my USB cord. So they're going to send me a new one.
Has anyone else had this problem and found that it was due to a faulty USB 3.0 (compatible with USB 2.0) cord?
Currently Being ModeratedJun 16, 2011 7:00 AM (in response to simpswim)
Sounds like disk is on the way out. I would move or backup all data on it.
Currently Being ModeratedJun 16, 2011 7:21 AM (in response to Allan Eckert)
I just purchased it, though. Do you really think this is the case, and I purchased a defective disk?
Currently Being ModeratedJun 16, 2011 7:24 AM (in response to simpswim)
Currently Being ModeratedJun 16, 2011 7:32 AM (in response to Allan Eckert)
That's pretty unfortunate. I'll try to do that.
Any reccomendations on how I can get it replaced with minimal amounts of hoops I might have to jump through for Western Digital?
Currently Being ModeratedJun 16, 2011 9:14 AM (in response to simpswim)
Call or email WD and ask for a an RMA with a shipping document.
Currently Being ModeratedJun 27, 2011 9:46 PM (in response to simpswim)
I just purchased one of these tonight and started having the same continuous ejection issue as soon as I started trying to put files on it. I started copying a large folder of digital video when the error first occurred. Every couple of minutes I can see the drive icon go semi-transparent like it has been ejected. Then the following error message pops up requiring an "OK".
WD My Passport 0740 Media is in use and cannot be powered off.
Try quitting applications and try again. (OK button)
I have several portable drives and have never experienced an issue such as this. This is my first (and likely last) "WD Passport". I have seen the error reported here in the Apple discussions as well as WD support and other tech forums. So far I have not seen a reasonable explanation.
Mac OSX Snow Leopard Version 10.6.8
Processor: 2.8 GHz Intel Core 2 Duo
Memory: 4 GB 1067 MHz DDR3
External Hard Drive:
1TB WD My Passport Essential SE (WDBACX0010BBK-01)
Format: Mac OS Extended (Journaled)
Currently Being ModeratedJul 2, 2011 5:12 AM (in response to simpswim)
I am also having the same problem with a 1TB WD My Passport Essential SE I purchased this week.
Please let us know us know when you receive if the new cable they sent you fixes the issue, or if we will all have to contact WD for a hard drive replacement,
Currently Being ModeratedJul 2, 2011 1:03 PM (in response to aarduini)
With me, the problem was the WD software that I installed. I uninstalled it and reformatted the drive. Since then I have not experienced any more problems.
Currently Being ModeratedJul 2, 2011 1:24 PM (in response to simpswim)
When I have had this problem, I assumed it was the USB failing. Could this be it?
Currently Being ModeratedJul 2, 2011 1:27 PM (in response to Hypnoguy)
Hypnoguy might be on the right track. If your drive is a USB drive, plug it directly into your computer, not a USB hub. I have found that solves a lot of problems with USB devices, especially if the hub being used is an unpowered hub.
Currently Being ModeratedJul 2, 2011 3:09 PM (in response to John Hammer1)
Again, the software was the problem with me. It was not the hardware. As previously stated, I have other drives
that were not experiencing any problems. There is nothing wrong with my USB port and I am not using a hub. As soon as I stopped using the WD proprietary software, the problems ended.