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cannot send mail

571 Views 8 Replies Latest reply: Oct 28, 2011 8:32 AM by grant257 RSS
ahmety Calculating status...
Currently Being Moderated
Jun 20, 2011 2:47 AM

Hello,  I have the following message when I send mail.

 

Cannot send mail

a copy has been placed in your outbox.

The recepient xxx.xxx@xxx.xxx has rejected by the server because it does not allow relaying.

 

Can you please help me?

iPad 2, iOS 4.3.2
  • JimHdk Level 7 Level 7 (21,830 points)
    Currently Being Moderated
    Jun 20, 2011 4:57 AM (in response to ahmety)

    There is probably a problem with the way the SMTP portion of your Mail account has been setup. Check that you have the correct SMTP server IP address for your mail provider and that the userid and password are correct.

  • Barry Newcombe Level 1 Level 1 (35 points)
    Currently Being Moderated
    Jun 20, 2011 6:44 AM (in response to ahmety)

    I have the exact same problem. I checked with my IP and was told that I have to in a wi-fi zone that is provided by them.

  • robertfromphilomath Level 1 Level 1 (10 points)
    Currently Being Moderated
    Jun 20, 2011 7:56 AM (in response to ahmety)

    I also have this problem on my new iPad2.  It was working fine yesterday, but suddenly doesn't. I deleted the account and re-created it, but still problem exists. I turned off and on the iPad, but still no use.I tried my new iPhone 4 and email worked just fine, so it is obviously not a SMTP problem. please help!

  • robertfromphilomath Level 1 Level 1 (10 points)
    Currently Being Moderated
    Jun 20, 2011 7:19 PM (in response to ahmety)

    Thanks ahmety! This worked. I also said YES to all the options for alternate servers.

  • grant257 Calculating status...
    Currently Being Moderated
    Oct 28, 2011 8:32 AM (in response to ahmety)

    thanks ahmety, this solved the problem, entering user and password in "optional" areas under the SMTP server

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