Skip navigation

Does laser etching void the MBP warranty?

1442 Views 9 Replies Latest reply: Jun 26, 2011 5:12 PM by NightNinjaPDX RSS
jmaliakal Calculating status...
Currently Being Moderated
Jun 26, 2011 11:27 AM

Does laser etching void the MBP warranty?

 

I have an almost one year old 15" MBP, and it's getting to be the time where I start considering buying AppleCare. I learned last week that my school has a design lab with a laser cutter. I'd like to get something simple etched on the top surface (i.e., the back of the screen), but I don't want to do this if it voids the warranty (especially if I buy applecare).

 

I know this has been asked quite a few times before, but the answer is always fairly hazy at best. Some people say it's a cosmetic procedure, like applying a sticker or decal. Others say Apple might deny service because the laser could cause display damage (though I'm doubtful this could happen). There's a video floating around Youtube of Leah Culver getting her 2006ish MBP etched with ads she sold, and in the video she mentioned that it doesn't void the warranty "because it's a laser."

 

Anyone have any ideas? Has anyone etched their Macbook and gotten it serviced after?

MacBook Pro, Mac OS X (10.6.7), 2010, 15", 2.66Ghz i7
  • J.K. ROFLing Level 4 Level 4 (1,220 points)
    Currently Being Moderated
    Jun 26, 2011 11:38 AM (in response to jmaliakal)

    Just simply getting a design laser etched on the case shouldn't affect the warranty. If the computer is dismanteled in any way to do the etching, any damage done as a result of the dismanteling and reassembly would not be covered. Obviously, if you have some repairs done that require the replacement of the case, you would get a "normal" case, they would not get the design re-etched for you.

  • sig Level 8 Level 8 (35,770 points)
    Currently Being Moderated
    Jun 26, 2011 11:38 AM (in response to jmaliakal)

    I doubt it unless it damages the innards and you make a claim on the innards. However contacting AppleCare and asking the question and getting an answer from the source rather than an opinion seems to me to be the best course.

  • Sebastien Taylor Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jun 26, 2011 11:42 AM (in response to jmaliakal)

    If you take it to your local Apple store and only have the machine serviced and the part needs replacing, then most probably ( depends on the store ).

  • ds store Level 7 Level 7 (30,305 points)
    Currently Being Moderated
    Jun 26, 2011 11:51 AM (in response to jmaliakal)

    If a MacBook Pro's case gets scratched, that's not enough to void a warranty.

     

    If a MacBook Pro has a dented corner, that's enough to void the warranty as it's evidence of user inflicted damage.

     

    If a user opens up their MacBook Pro and simply adds more RAM of exact specifications, that doesn't void the warranty.

     

    If they do so and strip the screws, take out the battery, mess around with other parts, leave their half eaten sandwich in there, then it does.

     

     

    Apple laser etches their iPods, yet that doesn't void the warranty.

     

    Companies etch their hardware to prevent theft and to serialize their devices. Yet that doesn't void the warranty.

     

     

    I think the main thing is as long as there isn't any damage that's user inflicted that Apple has to pay for.

     

    For instance if the case is lightly etched and you want Apple to replace it because your tired of the design, they won't go for that.

     

    Or if you had the case painted, which requires (if done properly) the case taken apart and painted separately from the electronics. This would void the warranty.

     

    If the case is painted via masking (no disassembly) this also voids the warranty as wet paint can get inside the machine or on the screen or into tiny speaker holes etc., so instead of judging on a case per case basis, all colored machines are void.

     

    If you seriously burn the case with the laser, then of course it's void, but likely not for simple etching for identification or theft deterrent purposes.

  • ds store Level 7 Level 7 (30,305 points)
    Currently Being Moderated
    Jun 26, 2011 12:32 PM (in response to jmaliakal)

    If your set on doing it, use many test runs first on cheap material of the same kind, then use a replacement case part you can get online and then finally your actual MBP.

     

    Be very precise in everything, especially with the distances between the material and the laser.

     

    Etching isn't precise and smooth, buffing will likely be required afterwards or it will hurt to handle the machine.

     

     

    Good luck and post pictures when your done.

  • NightNinjaPDX Level 2 Level 2 (255 points)
    Currently Being Moderated
    Jun 26, 2011 2:30 PM (in response to jmaliakal)

    I called the apple care line and spoke to two different people who said it would not void the warranty.  They compared it to getting an ipod engraved (more or less same concept). 

  • sig Level 8 Level 8 (35,770 points)
    Currently Being Moderated
    Jun 26, 2011 5:11 PM (in response to NightNinjaPDX)

    "I called the apple care line and spoke to two different people who said it would not void the warranty.  They compared it to getting an ipod engraved (more or less same concept)."

     

    Thanks for that. A simple phone call saves the day.

  • NightNinjaPDX Level 2 Level 2 (255 points)
    Currently Being Moderated
    Jun 26, 2011 5:12 PM (in response to sig)

    Sig no problem, like you I do not like opinion or rumor type answers.  All about the hard hitting facts lol

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.