Ummlaura

Q: Iphone4  when im talking to someone i always press the mute button how can i avoid this?

While on the phone i always press the mute or hold button while talking to someone how can i avoid this its driving me crazy so i end up just using speaker phone

iPhone 4

Posted on Jul 1, 2011 10:42 AM

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Q: Iphone4  when im talking to someone i always press the mute button how can i avoid this?

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  • by KiltedTim,Apple recommended

    KiltedTim KiltedTim Jul 1, 2011 10:54 AM in response to Ummlaura
    Level 9 (55,790 points)
    Mac OS X
    Jul 1, 2011 10:54 AM in response to Ummlaura

    If you have a case on the phone, take it off. It may be interfering with the proximity sensor.  If you have a screen protector, take it off. It may be interfering with the proximity sensor.  Make sure you actually old the phone against your ear. if you hold it away from your ear, the proximity sensor may not be able to tell that you have it up to your face.

  • by Jimigrant ,

    Jimigrant Jimigrant Sep 15, 2016 8:39 PM in response to KiltedTim
    Level 1 (4 points)
    iPhone
    Sep 15, 2016 8:39 PM in response to KiltedTim

    Kilted Tim is right. It (ear mutes phone) only happens to me when I have tough case on it or today (aarhhhh) when I had a glass screen protector applied, obviously screwing with this proximitty sensor.