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Apple blocked Face Time in Middle East

99261 Views 180 Replies Latest reply: Feb 21, 2014 2:55 AM by KiltedTim RSS Branched to a new discussion.
  • AnonMac Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 9, 2010 1:08 AM (in response to darmesh)
    You can restore to iOS 4.0.1, but that will mean FaceTime to iPhones only. If you purchase an iPhone 4 from outside the Middle East (like the UK Apple Online Store), you will get an iPhone that calls with FaceTime, and even activates it. It's just the iPhones purchased locally. Another weird thing is Apple doesn't officially say that Kuwait is allowed to purchase iPhones in Kuwait, and they hint on their website that they don't work. However, Apple Authorized and Premium resellers always sell them. FaceTime is also blocked there, unless purchased from overseas, or from a store that orders overseas models.

    AnonMac
    Early 2008 PowerBook C2D, Mac OS X (10.6.4), 3 GB RAM, 2.4 GHz Core 2 Duo
  • vinay3006 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 14, 2010 4:28 AM (in response to darmesh)
    Well i tried the update to 4.2 in india when i was on vacation, but still it didnt work. So where ever you go and do anything, an iphone 4 bought in UAE is gonna be blocked for life, unless Apple does something about it!! which is quiet unlikely. Feel sad, disgusted, i wanted to sell it and get a new one from elsewhere.
    iphone 4, iOS 4
  • ProtocolGeek Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 19, 2010 12:53 PM (in response to abdullah1988)
    If you want to determine which TCP and UDP ports are being blocked in the outbound direction, you can use http://www.firebind.com.

    They have a web-based client which is TCP only but can be used on any device. There is also a Java client that can test TCP and also UDP. (The Java client is the one to choose since the web-based client has some limits due to browser restrictions.)

    I know Verizon Wireless doesn't carry the iPhone yet (at least not until they presumably announce it at CES next month), but using Firebind to test VZW's port blocking on a 3G USB card, you'd find these ports blocked outbound.

    TCP - 135, 139, 445, 1023, 1723, 2967, 4444, 5554, 9898

    UDP - 67,135,137-138,1434

    I found another post in the Apple forums indicating that the below ports are needed for Facetime to work, and as you'll notice, none of them are seen in the list of blocked ports above, hence using an iPod Touch or iPhone with a Verizon Wireless 3G hotspot should work fine.

    53
    80 (normally open anyway for web)
    443
    4080
    5223

    udp
    16399-16472

    - ProtocolGeek
    iPod Touch Gen 4, iOS 4
  • wajwaj1 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 23, 2010 3:24 PM (in response to ProtocolGeek)
    Hello,
    I Just want a reasonable answer to what i'm going to say about face time specifically in Saudi Arabia
    clearing out at the beginning that my country DOES NOT BLOCK the SERVICE its working fine in my macbook using a Saudi Service provider, and its completely legal and it is NOT against any other laws religious or political or else the government could've blocked skype or any other VOIP service including face time on macbooks....

    so i want to know why? why in setting face time is not there? why do i need to jailbreak in order to get face time while i don't want to do so, can my question reaches apple? can anyone there answer me why?

    i have only some clues of why apple doesn't allow us to have Face time on iPhone in Saudi Arabia
    its either one of the following:
    1- Apple thinks that because VOIP is not allowed in UAE so in KSA it will be the same, if that's the case then excuse me WE ARE TOTALLY DIFFERENT COUNTRIES we have nothing in common other than the gulf we share.
    2- Apple may think we are a 3rd world country that does not deserve such a service, well we have the most advance communication facilities that very few countries have in the world.
    and don't tell me maybe its against some religious thing, we have Video Calls over 3G in almost all the other phones since they were invented.

    i hope my "why" reaches Apple decision makers and developers and answer me back please i need to know why, and don't tell me my government doesn't allow it because its not true at all and i know.
    thanks and best regards,,

    Message was edited by: wajwaj1

    Message was edited by: wajwaj1

    null
    MacBook Pro, Mac OS X (10.6.5)
  • Tamara Level 6 Level 6 (13,720 points)
    Currently Being Moderated
    Dec 23, 2010 3:28 PM (in response to wajwaj1)
    Blame your government. They are the ones who told Apple to disable facetime on mobiles.
    MacBook , Mini, Airport Express, iPhone 3G, iPhone4, Air, iPad, Mac OS X (10.6.4)
  • wajwaj1 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 24, 2010 3:21 AM (in response to Tamara)
    Believe me they did not at all !!! i'm 100% sure
    MacBook Pro, Mac OS X (10.6.5)
  • wjosten Level 10 Level 10 (91,370 points)
    Currently Being Moderated
    Dec 24, 2010 4:02 AM (in response to wajwaj1)
    Believe whatever you want, but the simple fact is that the following countries in the Middle East have requested that FaceTime be removed from iPhones sold or made available in their countries:

    Jordan, Qatar, Saudi Arabia, & United Arab Emirates.

    I suspect this decision is based more on money than anything else. Many of the official carriers in these countries are partially owned by the respective governments. Fact is, they simple don't want you making "free calls". Apple has absolutely no control over this and must comply with local government requirements. Your phone's IMEI number identifies where your phone originated, and if it came from one of the countries listed, FaceTime will not appear in settings & no amount of restoring will make it appear. If you want FaceTime, sell your phone & purchase an officially unlocked phone somewhere else or lobby whoever regulates the telecoms where you live.
    MacBook Pro
  • Tamara Level 6 Level 6 (13,720 points)
    Currently Being Moderated
    Dec 24, 2010 4:43 AM (in response to wajwaj1)
    Believe what you want but wjosten is correct.
    MacBook , Mini, Airport Express, iPhone 3G, iPhone4, Air, iPad, Mac OS X (10.6.4)
  • Maisto6327 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 3, 2011 1:43 PM (in response to abdullah1988)
    there are certain serial numbers that is blocked in apple servers due to government policies and its carriers. lets say you bought it in middle east (dubai) for example, apple servers can detect the the unit where it is bought(region). look at settings/general/about/model (which in my case was MC603AE) AE for arab emirates or arab region. it will not activate facetime and it will disable and remove the facetime option when update it.

    till now theres no solution to this issues. often carriers in the arab region will just tell customers that "WE ARE SETTING UP A TALK TO APPLE TO RESOLVE THE ISSUES" just to pacify a dissappointed customer that bought an iPhone from them.

    any iPhone that is NOT bought in this region can use facetime regardless if the update or not... to those who thinks they can activate or update their iPhones in other countries that allows facetime will be dissappointed more because it will not activate due to region model.
    amilo pi 3540, Windows 7
  • larynx Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 13, 2011 12:49 AM (in response to abdullah1988)
    no.u can use ur facetime in iddle east as long as your unit did not came from middle east.
    iOS 4
  • Maher from Riyadh Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 30, 2011 6:26 AM (in response to abdullah1988)

    No it will work im sure

  • IamHans Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 5, 2011 3:11 AM (in response to abdullah1988)

    What's the difference between a western country cooperating with Gadhafi and Apple cooperating with Arab Governments in agreeing to offer a product that is under expectation to Arabs?

    I see it this way: Apple says you Arabs deserve a product that has less features, less functionalities.

    Thanks, Mr. Jobs, hope this has nothing to do with your Arab roots and that you are not taking it personaly.

  • jhAUH Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 16, 2011 1:14 PM (in response to abdullah1988)

    This issue is all down to the money grabbing gits in the Telephone carriers and the pathetic TRA (UAE telecoms regulators) the carriers have blocked (very poorly) various forms of VoIP for years. Now they are backtracking be ause they realise they can make money out of it.

     

    The TRA are a bunch of arses, FACT! I can state this because I have spoken to numerous people within their organisation and they really don't have a clue. VoIP is actually allowed in the ME as long as it doesn't go international. There is no actual law stating VoIP is illegal, FACT. Dont believe me search the rulings listed on the TRA website.

     

    We have been running VoIP internationally and locally for 8 years here. I have told the TRA this and they can do nothing about or prove it. All links are across our network.

     

    Skype websites can be accessed utilising DU Internet connections and used successfully for voice & videos calls.

     

    Etisalat & DU are blocking ports utilised for certain applications which doesn't allows the calls to handshake correctly. This has also effected the rollout of thin client tech in the UAE (way to go arses, successfully achieved another way to hold yourselves back!)

     

    I have a selection of UK & US iPhone's and iPads all with FaceTime and can confirm they initiate but don't connect/handshake to initiate the video call. One of the largest obstacles the UAE needs to get over first is cheap labour! The idiots running the networks just don't have a clue.

     

    My advise want to utilise VoIP or video calling use a under the radar app/device!

     

    Unfortunately the UAE is a 3rd world country with lipstick. Once they get clear guidance and rulings maybe we can move forward ?

  • Bahahiba Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 3, 2012 7:49 PM (in response to abdullah1988)

    in ipod there is face time (in saudi arabia) why its not inclued in iphone 4s why ?..........

  • micfreez Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 18, 2012 10:59 AM (in response to rashedki)

    Hello everyone

     

    It quite ovious that FaceTime is being blocked by Apple to comply with rules and regulations of the concerned countries, what happened when you restore your iPhone it checks with apple by referring your serial number, hence apple identiies whether your iPhone is of gulf countries or whatever.. So apple should give an option to the carriers to block rather than apple themselves.

     

    Mic

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