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Capture window problem on Mac OS X 10.6.8

1326 Views 5 Replies Latest reply: Jul 13, 2011 3:07 PM by icooper RSS
icooper Level 1 Level 1 (0 points)
Currently Being Moderated
Jul 7, 2011 11:50 AM

I have the problem! I can't make capture of window! I've tried to make window capture via standard method but nothing on my desktop. Although I've heard sound of capture... I've tried to restart, made another user profile but ... the same... The same situation with Grab app - white result You can see the problem on video: http://youtu.be/oxaiVzQolSE

 

Guys! Please, help!

Mac OS X (10.6.8)
  • macjack Level 9 Level 9 (50,445 points)
    Currently Being Moderated
    Jul 7, 2011 12:11 PM (in response to icooper)

    Create a new User go to System Preferences > Accounts > "+" (make it an admin acct) and test the apps in this new account, if they work the problem is isolated to your User and not systemwide.

     

    Also, are you sure the Desktop is chosen as the location to save to. Do a Save As and see.

  • macjack Level 9 Level 9 (50,445 points)
    Currently Being Moderated
    Jul 7, 2011 1:33 PM (in response to icooper)

    You can change the location, I just wanted to be sure....

     

    Since the issue is systemwide, I'd suggest dowloading and installing the 10.6.8 Combo.

    This is a fuller install, as opposed to an incremental "delta" update so it should overwrite any files that are damaged or missing. It does not matter if you have applied it before.

    Remember to Verify Disk before update and repair permissions after update from /Applications/Utilities/Disk Utility.

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