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ATV2 losing AppleID for private network

494 Views 6 Replies Latest reply: Jul 18, 2011 12:37 AM by gerhardfromtiefenbach RSS
gerhardfromtiefenbach Level 1 Level 1 (0 points)
Currently Being Moderated
Jul 15, 2011 5:57 AM


since a couple of days I am owner of an ATV2. Installation went well without major problem (Apple like ), and first test run was without problem. Yesterday I wanted to watch a video out of my media library and photos, but after app. 15/20 minutes ATV2 disconnected and asked me to activate the AppleID in iTunes for private streaming. Strange: the ID is active. The only solution which helps is to disconnect ATV2 completely (unplug from power) and restart. Then it connects again and works for another 10 minutes or so, then the game repeats. this is not what I expected from this cute piece of hardware.

My setup:

iMAC 27" 3.06GHz

Mac OS X 10.6.8

iTunes 10.3.1

router is TimeCapsule version 7.5.2

repeater is Airport Express

ATV2 Gen 2 with latest software update (just two days ago downloaded)

Power saving setup: computer sleep mode after 3 hours, wake-up from network allowed


Has anybody a good idea what to do, to get this up and running flawlessly?

Thanks, Gerhard

AppleTV 2, Mac OS X (10.6.8)
  • Winston Churchill Level 10 Level 10 (81,670 points)

    Welcome to the Apple Community.


    Is it disconnecting from the network, from home sharing or asking for authorisation.


    I might mention that I've seen a few reports of people having issues using WDS.

  • Winston Churchill Level 10 Level 10 (81,670 points)

    There are quite a few reports of people losing contact with homesharing when either the computer or the Apple TV goes to sleep. I don't have this problem myself but have been unable to help most people who do. Yours problem is obviously different since you lose connection while streaming when both devices aren't asleep.


    My initial thoughts are network problems, have you tried changing wifi channels to avoid interference or downloaded and run iStumbler to check for neighbouring networks using the same channel as you.


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