1 2 3 Previous Next 37 Replies Latest reply: Jul 4, 2012 4:11 PM by jmartinarch Go to original post
  • 15. Re: Air Drop isn't showing up.
    Ian Parkinson Level 6 Level 6 (10,400 points)

    It is related to the AirPort cards installed in the computers.

    Some hardware simply cannot support AirDrop.

  • 16. Re: Air Drop isn't showing up.
    Maci75 Level 1 Level 1 (0 points)

    Okay, yeah. I'm guessing my chipset on my iMac isn't supported. I would have kinda like a headsup from Apple saying they wouldn't be able to support everyone though.

  • 17. Re: Air Drop isn't showing up.
    Ian Parkinson Level 6 Level 6 (10,400 points)

    You mean this page:

     

    http://www.apple.com/macosx/specs.html

     

    Where it says:

     

    AirDrop

    supports the following Mac models:

    • MacBook Pro (Late 2008 or newer)
    • MacBook Air (Late 2010 or newer)
    • MacBook (Late 2008 or newer)
    • iMac (Early 2009 or newer)
    • Mac mini (Mid 2010 or newer)
    • Mac Pro (Early 2009 with AirPort Extreme card, or Mid 2010)
  • 18. Re: Air Drop isn't showing up.
    Maci75 Level 1 Level 1 (0 points)

    Yeah, but why didn't they have that under "What's New" next to the AirDrop section.

  • 19. Re: Air Drop isn't showing up.
    shuttersny Level 1 Level 1 (0 points)

    My Mac Pro has this

    Card Type:          AirPort Extreme  (0x14E4, 0x87)

      Firmware Version:          Broadcom BCM43xx 1.0 (5.10.131.36.11)

     

    The MacBook Pro has a   Card Type:        AirPort Extreme  (0x168C, 0x87)

      Firmware Version:    Atheros 5416: 2.1.14.9

     

     

     

    Are they not fairly vanilla Apple Components?

  • 20. Re: Air Drop isn't showing up.
    Ian Parkinson Level 6 Level 6 (10,400 points)

    They are two different manufacturers for a start.

    One of which does not support AirDrop in thier hardware.

  • 21. Re: Air Drop isn't showing up.
    shuttersny Level 1 Level 1 (0 points)

    That maybe but shouldn't the Airdrop Icon show even if it has a line or the classic Cicrle with line through it.

     

    There seems to be something disingenuous about the whole thing.

    Disappointing

  • 22. Re: Air Drop isn't showing up.
    Ian Parkinson Level 6 Level 6 (10,400 points)

    You really think Apple are trying to hide that one feature is not available to some machines?

    If it is that big a deal then contact Apple and ask for your money back.  All $30.

     

    There are many things in Lion that have specific requirements to be available, they are all listed on the Tec Specs page:

     

    http://www.apple.com/macosx/specs.html

     

    This has been the case with ALL OS updates, some will get everything some will not.

    Apple provide the information and it is the USERS responsibility to check BEFORE they purchase.

     

    It is disappointing that you did not check before you purchased that you had hardware fully compatible with all OS Lion features.    Only you can do that.   Apple can't check it, they can only provide the info for you to do it.

  • 23. Re: Air Drop isn't showing up.
    Eric D. Level 2 Level 2 (185 points)

    Ian...appreciate your feedback but I'm not sure your responses are based on anything but guesses since we haven't heard the REAL reason from Apple.  Yes, there are two manufacters of Airport hardware but apparently that isn't the only issue since many of us have the Broadcom chipset and it still doesn't work.  There's a difference between Apple disabling a feature because the hardware cannot support it and Apple disabling a feature because they didn't want to include older machines in their testing.  There are many cases where Apple prevents new functions from working on older hardware even though that hardware is capable of running the function.  They may simply feel the performance isn't good enough or don't want to test it on those machines.  What I'm trying to understand is what prevents AirDrop from working on Intel machines that aren't on the supported list.  If the wi-fi chip can't handle it...fine.  I'm not happy but that's an answer.  If Apple just decided not to enable it for testing and support reasons, then I'm sure someone will enable it through a hack.  Either way, let's get some facts so we know the full story.

     

    PS.  Note to Apple...System Profiler shows my Machine as iMac 8,1, not iMac 2008.  Please update your support docs to reflect the naming convention used in your own software so we know what machines you're talking about.

  • 24. Re: Air Drop isn't showing up.
    shuttersny Level 1 Level 1 (0 points)

    Dude Chill.

     

    It just seems not a "Best Practices" type of thing .

     

    Airdrop is talked about as being able to connect to computers that are near- they don't talk about specs in there promo statement.

     

    They kist incompatible software why not list incompatible hardware

     

    They seem to promote it as a  Bonjour plus - and yes I know Bonjouris a different technology but seems a bit confusing.

     

    Hey Dude have a good evening I'm over it and out of here,

    Namaste!

  • 25. Re: Air Drop isn't showing up.
    Eric D. Level 2 Level 2 (185 points)

    Repling to my own comment here.  I finally was able to get the answer I was looking for from Glenn Fleishman who writes for Tidbits.  He wrote:

     

    "I'm working on something for Macworld about this in depth. It's the age of the chips. There's a particular PAN (Personal Area Network) function that was only built into chips at a certain point. Apple didn't upgrade all its Macs to use these chips uniformly, which is why some are ok as of 2008 and others in 2010. They clearly didn't have a strategy to use the feature across the product line until late (like early 2010 or late 2009).

     

    It's definitely not a switch they disabled. It's a specific hardware mode that has to be in the chip."

     

    So unfortunately AirDrop will never work with older machines.  That's disappointing given my Macs are still fairly new but as others have pointed out, not without precident.  Apple does this all the time with IOS updates and has even done it before with OSX (some annimations come to mind that require certain graphics cards).  I think what bugs me about this one is it's listed as one of the top 10 features of Lion but you have to dig into the fine print to see what machines are actually supported.

     

    Thanks to Glenn for replying back with facts so quickly. 

  • 26. Re: Air Drop isn't showing up.
    Maci75 Level 1 Level 1 (0 points)

    I appreciate everyone who has commented on this, and thank you Eric D. for getting that quote from Glenn Fleishman (he is a good writer).

     

    In reply to Ian: I do not want my money back from Apple, and I also do understand that there is a chance that some features in a new OS won't all work on everyones Mac as they need some specific and newer hardware. But all we were asking on this discussion is why AirDrop wasn't showing up on certain Macs.

     

    It might be naive of me that I didn't check, but quite frankly, I don't consider my iMac to be obsolete - therefore, I didn't think I needed to.

     

    At least now we know that AirDrop works with certain chipsets.

     

    Thanks once again to everyones contribution in this discussion.

  • 27. Re: Air Drop isn't showing up.
    Shawn Grinter 2 Level 3 Level 3 (940 points)

    Looks like I'll be sticking with DropCopy then!

     

    Regards,

    Shawn

  • 28. Re: Air Drop isn't showing up.
    markhud Level 1 Level 1 (25 points)

    Ian Parkinson wrote:

     

    You really think Apple are trying to hide that one feature is not available to some machines?

    If it is that big a deal then contact Apple and ask for your money back.  All $30.

     

    There are many things in Lion that have specific requirements to be available, they are all listed on the Tec Specs page:

     

    http://www.apple.com/macosx/specs.html

     

    This has been the case with ALL OS updates, some will get everything some will not.

    Apple provide the information and it is the USERS responsibility to check BEFORE they purchase.

     

    It is disappointing that you did not check before you purchased that you had hardware fully compatible with all OS Lion features.    Only you can do that.   Apple can't check it, they can only provide the info for you to do it.

    Yes but previous updates have been far more backward compatable with hardware, Lion is clearly an attempt to force users to update their very expensive hardware at a time when the world is running on empty...

     

    As a long time MAC user who has intel chipped equipment that will run Lion, I expect to be able to run all aspects of Lion, after all the upgrade to SL from L was just that, an UPGRADE not a downgrade. I don't agree that someone who ownes a two year old mac should expect it to be obsolete already.

  • 29. Re: Air Drop isn't showing up.
    iPadDean Level 1 Level 1 (0 points)

    I understand how older macs can't set up a PAN. But why cant airdrop be set up for older macs to only work when both macs are hooked up to an existing wifi network? and only disable airdrop when no network is present? I don't know the specs for this hardware, but maybe someone can explain.