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App Store Freezing When Downloading

42957 Views 77 Replies Latest reply: Jan 26, 2013 4:33 PM by Elsie D RSS
  • AppaHolic Calculating status...
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    Jan 9, 2011 3:10 PM (in response to mug3n)
    Error 100 is related to aunthentication and/or needing to accept tue new terms and agreement EULA. Unfortunately the AppStore does not tell you this or give you the chance to do this automatically other than the very first time the program is opened (on a per user account basis).

    Fix:
    Open the AppStore, sign out of it, quit the AppStore.
    Open iTunes, attempt to buy a new App; just download a free one that you have never downloaded. Now it should force to accept the new EULA terms and agreement. Accept, and if you need to attempt to buy/download the app again, otherwise let it download completely then quit iTunes.

    Open the AppStore, go to download something and it should ask you to sign in and this time actually work.
    MacBook Pro 6.1, Mac OS X (10.6.6), Daul Booting
  • AppaHolic Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 9, 2011 3:23 PM (in response to mug3n)
    Quit iTunes

    Open the AppStore> Sign Out

    This has something to due with authentication and/or needing to or not having accepted tye new EULA Terms of Agreement. Unfortunately the AppStore only ask you to do this at the first launch of the app (on a per user basis).

    Solution:

    Quit AppStore

    Open iTunes> Purchase a new app (it can be a free one but has to be one you have never downloaded).

    It should prompt you to accept the new EULA. (Accept it)

    Make sure the app finishes downloading completely.

    Quit iTunes. Open AppStore and try again; it should ask you to sign in and then work...if it fails reboot your computer and try the AppStore download again.
    MacBook Pro 6.1, Mac OS X (10.6.6), Daul Booting
  • iamwonder Calculating status...
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    Jan 10, 2011 12:14 PM (in response to Anthony Sbarro)
    Unmounting works for me too!
    Macbook Pro 13", Mac OS X (10.6.6)
  • R M C Calculating status...
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    Feb 25, 2011 4:45 PM (in response to Anthony Sbarro)
    so unmounting bootcamp doesnt hurt the windows installed on it does it? after remounting everything should be the same booting from windows right?
    MBP 2.2Ghz, Mac OS X (10.6.1)
  • Dave Hubler Calculating status...
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    Mar 17, 2011 5:37 PM (in response to Federico D\'Ambrosio)
    I can't believe this worked. Thanks for the tip. I'm shaking my fist at Apple for this one.
    MacBook Pro, Mac OS X (10.6.6)
  • kolesm Calculating status...
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    Jun 8, 2011 12:10 PM (in response to Anthony Sbarro)

    I had the same problem, but unmounting bootcamp partition did not help.

    I had disabled Spotlight some years ago, but it did not affect anything until now...

    So my solution is to re-enable spotlight (or the mds service with:

    sudo launchctl load -w /System/Library/LaunchDaemons/com.apple.metadata.mds.plist

    )

    After this App store freeze is disappeared. I hope this comment helps for others.

  • synthesizer patel Calculating status...
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    Jul 20, 2011 6:58 AM (in response to kolesm)

    After a couple weeks of being unable to use the App store, re-enabling Spotlight fixed the problem for me. Thanks kolesm! I disabled spotlight so long ago I hadn't even thought of it being an issue.

  • chicoman98 Calculating status...
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    Jul 20, 2011 10:25 PM (in response to kolesm)

    Thanks a ton kolesm! I did the same thing and re-enabling spotlight did the trick for me too!

  • taylorsville Calculating status...
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    Jul 28, 2011 3:03 PM (in response to kolesm)

    Thanks kolesm, enabling spotlight did it for me too.

  • leo_b Calculating status...
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    Jul 29, 2011 6:08 AM (in response to synthesizer patel)

    Kolesm is the man

  • aboltinsh Calculating status...
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    Aug 8, 2011 3:56 AM (in response to kolesm)

    Indeed, re-enabling Spotlight fixes the problem. Thanks Kolesm and Internet!

  • jbmerli Calculating status...
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    Aug 19, 2011 1:58 AM (in response to kolesm)

    +1 re-enabling spotlight. Thanks kolesm !

  • innthewest Calculating status...
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    Aug 20, 2011 7:51 PM (in response to jbmerli)

    Having the same problem. No bootcamp mounted, and spotlight is enabled. Still nothing and its driving me crazy!

  • mileszhou Calculating status...
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    Sep 1, 2011 7:30 AM (in response to Anthony Sbarro)

    Same thing. One more thing: I signed out App Store, and tried downloading an app, it didn't bother pop up a box asking logging-in.

     

    Why nobody from Apple comes in and give an answer?!

  • AppleJason Level 1 Level 1 (10 points)
    Currently Being Moderated
    Oct 28, 2011 8:05 AM (in response to kolesm)

    kolesm wrote:

     

    I had disabled Spotlight some years ago, but it did not affect anything until now...

    So my solution is to re-enable spotlight (or the mds service with:

    sudo launchctl load -w /System/Library/LaunchDaemons/com.apple.metadata.mds.plist

    )

    After this App store freeze is disappeared. I hope this comment helps for others.

    yes, this was the case for me too.  I disabled it using "spotless" and had to reenable it.  Now app store works.  Thank you!

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