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Lion ate ALL my Mail

32221 Views 130 Replies Latest reply: Aug 7, 2013 1:26 AM by oae__ RSS
  • Liquid_015 Calculating status...
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    Jul 21, 2011 9:55 AM (in response to deivy)

    Luckily, I already backed up before I upgraded this afternoon.

     

    If possible, is it possible for you to post a more detail set of instruction? Thanks!

     

    When you mean erasing, do you mean do not move to trash? As for the Plist files, where might I find them? At best, I would like to not resort to reinstalling the entire OS again. As for the deleting the accounts from System Preferences, do you mean hitting the "minus" sign from the accounts window panel?

     

    Most Importantly, will I lose all my previous mail received?

  • deivy Level 4 Level 4 (2,365 points)
    Currently Being Moderated
    Jul 21, 2011 10:02 AM (in response to cp_whaley)

    Charles, thank you for the feedback.

    I've never had to deal with the System Preferences account so I did not think of it.

    If you renamed the mail preferences to nail or whatever, do the following,

    1. quit mail

    2. If you still have the "nail" file then you can trash you com.apple.mail.plist and rename your com.apple.nail.plist to com.apple.mail.plist.

     

    If this does not work, you can import your mailboxes using "Import Mailboxes…" in the File menu.

    Please, post back so we can help others.

  • Liquid_015 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 21, 2011 10:13 AM (in response to cp_whaley)

    Argh. This puts me into a tough spot. As it is hard to accept the fact that I will lose all my previous emails due to this upgrade, and I hope there is an official solution to this problem. As of now, I am stuck on what to do...

  • deivy Level 4 Level 4 (2,365 points)
    Currently Being Moderated
    Jul 21, 2011 10:24 AM (in response to cp_whaley)

    Liquid, I am not sure how things are going to work for you. Sorry.

    So let us try simpler things first.

     

    A. Removing accounts from System Preferences

    1. Quit Mail

    2. Open System Preferences and select the Mail, contacts & calendars pane.

    3. Select each account and click delete (the minus sign at the bottom)

    4. After finished with all accounts, launch Mail.

     

    does it work, please let us know!

     

    B. Trasing plist files

    When you mean erasing, do you mean do not move to trash?

     

    No, not really.

    1. In the Finder click the "Go" menu and select "Go to Folder…"

    2. In the dialog enter   ~/Library/

    3. From there select the Mail folder and there you should have a V2 folder, if you don't, please post a screen shot of what you have in that folder.If you do go to the Maildata folder and to "trash" every .plist file I mean change their names. Why change their names instead of trashing? Because if they have no problems and you trash them, then you have to recreate all your preferences (accounts, signatures, etc) from scratch. So my suggestion is, say, put a "Z" or whatever letter you want in front of the name. Thus "Accounts.plist" becomes "ZAccounts.plist".

    4. Go to the Preferences folder in the Library folder from above and rename "com.apple.Mail.plist" to something else, e.g., "com.apple.Nail.plist".

     

    Launch Mail. Does it work, please report back.

     

    C. Repeairing Disk and Permission

     

    If all of the above doesn't work try the recovery disk solution I suggested before.

     

    1. Repair permissions and disk (I really don't believe this will work in your case, but it is easier than reinstalling.

     

    D. Reinstalling the System

     

    Again, you can reinstall from the recovery partition, make sure you have an internet connection and from Recovery Disk try the reinstall Lion option (I can't see precisely where it is, sorry).

     

    Please report back!

  • Liquid_015 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 21, 2011 10:29 AM (in response to cp_whaley)

    Although I am sounding like a complete novice, but if our email accounts (Gmail/Hotmail) are IMAP accounts then the mail that we receive should be stored onto a server by Google and whatnot?

  • Liquid_015 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 21, 2011 10:32 AM (in response to deivy)

    Ok! I will try once I wake up tomorrow and report back!

     

    As for CP: Thanks! Let's hope this works out!

  • deivy Level 4 Level 4 (2,365 points)
    Currently Being Moderated
    Jul 21, 2011 10:33 AM (in response to cp_whaley)

    Charles, when you say lost messages what exactly do you mean?

    Are the messages in the Mailbox folders they are supposed to be or they are not in there to begin with.

    If the first case is true, you can probably just move the missing messags to the mailbox of the account and then choose rebuild.

    If the messages are not there, I'd then use TM.

  • Steven Au Yeung Calculating status...
    Currently Being Moderated
    Jul 21, 2011 10:54 AM (in response to cp_whaley)

    Hi all , I have the mail crash before .

     

    I found that in the Mac folder , I do not have the V2 file , thus I rename the file "V2-Temp.noindexV2-Temp.noindex" in to "V2" , then I can open my mail , again !!!!!

  • deivy Level 4 Level 4 (2,365 points)
    Currently Being Moderated
    Jul 21, 2011 11:05 AM (in response to Steven Au Yeung)

    Good tip!

    That might be one of the problems affecting Liquid.

    Let us ee if he posts answer to my questions.

  • deivy Level 4 Level 4 (2,365 points)
    Currently Being Moderated
    Jul 21, 2011 11:08 AM (in response to cp_whaley)
    If I use Import Mailboxes, I'm expected to specify a path. I can't use the Finder GoTo one, and there is no way to browse to that location.

     

    What you do is the following, have the folder ~Library/Mail/V2/Mailboxes opened in Finder.

    When mail propmts you for a path to a mailbox, just drag and drop the folder you want to import (using the finder window) on top of the Mail dialog.

    this should do it.

    Do the same for all folders if this procedure works.

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